You always felt you had to watch your back with management.
Customer Service Rep (Former Employee) – Prince George, BC – 3 June 2018
I was let go from this company because management said I was not the "right fit". I am a mature woman and I was completely blind sighted by my dismissal. The management was terrible, and they should totally review their managers. They are little empire builders with no concern for the employees. I was treated very unfairly.
Customer Care Representative (Current Employee) – Vancouver Harbour, BC – 11 April 2018
The job itself is easy and repetitive, the learning and training methods are horrible as the trainers only care about themselves. Your success truly depends only on yourself as the trainers don't stop to help or listen. When you get on the actual call center floor you are monitored non-stop. Not enough pay for the work you have to do.
Meter Reader (Former Employee) – Kelowna, BC – 1 March 2018
Fortis has great benefits and work hours. They offer competitive wages and ensure a safe work environment in anything you do. Everyone i've had the pleasure of working with has been exceptionally friendly and helpful.
at first it was a great place to work but over time thats changed
Data Entry Clerk (Former Employee) – Surrey, BC – 10 August 2017
they used to be a great place to work! extra curricular activities, lunches.. they believed in keeping employees happy.. but now restructuring and reorganizations have changed that and it is slowly becoming less than it once was
Emergency Dispatcher (Former Employee) – Surrey, BC – 15 April 2013
Even though FortisBC employees are part of the Cope Union it gives you a false sense of security. The probationary period is not the standard 3 months and is based on the 1st 1200 hours of continuous employment. For someone who is part time working 20 hours per week it would take years to complete. I was let go one week before passing my probation. I never called in sick and was never late for work. I was never told I did anything wrong. They do not need a reason to let you go. The salary and benefits are much better than industry standards but you cannot have a mind of your own. You have to learn quickly to adapt and form cliques or more senior employees who don't share your enthusiasm will bad mouth you to everyone and move you out! There are not many opportunities for advancement and when an opportunity comes up and even if you are the most qualified applicant it is given to someone who has 2 minutes seniority over you. The most enjoyable part of the job was talking to customers and solving any problems that they had.
free gym facilities. excellent salary and benefits.
lousy union contract. probationary period too long, they don't need a reason to fire you.