Fortis BC Employee Reviews

Missing communication, lower pay, good place to work, but the lower level jobs do not enjoy similar benefits as the management. No opportunities to work remote on lower levels

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mentally exhausting

Customer Service Representative (Current Employee) - Prince George, BC - 16 September 2023

they care more about customer experience than the employee, your a workhorse who gets yelled at constantly and never given support. Speak up and get told to look for other jobs instead of looking at the issues occurring in-house. new hires every week that barely survive training but management still doesn’t care

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Insights into Fortis BC

Based on 28 survey responses

What people like

Clear sense of purpose
Supportive environment
Ability to meet personal goals

Areas for improvement

Sense of belonging
Time and location flexibility
General feeling of work happiness

Productive and fun work place

Co-op (Former Employee) - British Columbia - 17 August 2023

Available daily task, great management, balanced work life culture, free lunch every now and then. I don't think there's a hard part of the job.I highly recommend.

Pros

Free lunch, good learning experience

Cons

No remote option

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Already work place

Customer Service Representative (Former Employee) - Prince George, BC - 24 July 2023

Very stressful work environment and very draining. If u are ready to get screamed at for 8 hours by customers then this is your job if u cant handle that then maybe find a different job. Nice staff overall

Pros

also food in break room

Cons

Get screamed at my customers a lot

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Rewarding

Customer Service (Former Employee) - Lower Mainland, BC - 15 July 2023

Rewarding, great benefits, great culture, ability to move throughout the province with lots of opportunity for advancement, just show up to do your job and you will be successful

Pros

Benefits

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Very Structured

Building Operator (Current Employee) - Vancouver, BC - 4 May 2023

FortisBC is a obviously a great company and working there comes with many benefits. There are opportunities to expand and continue education along with great vacation time.

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Nepotism/favoritism

Stores (Former Employee) - Burnaby, BC - 23 April 2023

The benefits/pay are okay - pay could be better though. If you are related to or a friend of a manager/supervisor - you will most likely be able to get a job at this company - and if you are really favoured - you will get ahead. Have observed this pattern over and over again. It kills any motivation for employees who are not in those categories.

Pros

coworkers were good people

Cons

cliques are rampant - but inclusion/diversity are preached

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Great fulfilling work, learning only stops when you do.

CPC Technologist (Current Employee) - Oliver, BC - 14 April 2023

Excellent place to work, that values your work life balance, and personal needs. Variety of work, so you'll never get bored. Great compensation package.

Pros

Compensation, flexibility

Cons

Occasional Over time required (if the power is out)

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Friendly and supportive

Information Systems Co-Op Technician (Former Employee) - Trail, BC - 20 March 2023

The staff is friendly and supportive. Everyone makes you feel like a part of the team and wants to help you succeed. They also have a free lunch any time there's someone new at the department too!

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Limited growth opportunities

Customer Care Representative (Current Employee) - Burnaby, BC - 16 February 2023

Union secures jobs but not much growth based on just performance which is a pro and a con at same time depending on where you stand. Less pay for amount if work compared to other unionized organizations

Pros

Union

Cons

Shift bidding

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Jobs at Fortis BC

See more jobs

Distribution Assistant

Nanaimo, BC

8 days ago

Power Line Technician Pre-Apprentice

Kelowna, BC

5 days ago

Distribution Assistant

Burnaby, BC

11 days ago

Power Line Technician

Kelowna, BC

6 days ago

Distribution Technician

Prince George, BC

16 days ago

Great work life balance but pay is below industry average

Program Manager (Current Employee) - Kelowna, BC - 12 February 2023

I have enjoyed my time at FortisBC. There is good quality people working in the company, but the best people tend to not stay for long. Advancement opportunities within the company are good as long as you can work from Surrey. However, excellence is not recognized as the annual "performance" bonus and salary increases are dictated by the executive rather than by people's achievements.

Pros

Work life balance, benefits and vacation

Cons

Pay and it is a fossil fuel company

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Toxic

Call Centre Agent (Former Employee) - Burnaby, BC - 6 February 2023

Poor pay, micro manged, toxic work environment. Poor union. No way to move up within the company. Poor HR department. Disappointing overall work environment

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Favouritism abounds, especially in senior leadership and HR

Senior Position in Support Services (Current Employee) - Surrey, BC - 19 January 2023

Tons of politics. Need to be favoured in order to rise to the top. Managing up is the #1 skill for success, and no one is held accountable for leaving chaos with direct reports in their wake. Very disappointed that employee surveys do not exist, ever. There is a prevailing fear that 'since we may not be able to action the results, we better not get employees to tell us if they are engaged or not'. Chicken and egg problem which is never going to be resolved. Select HR leaders, even those who outwardly champion inclusion and diversity, show immense favouritism, micro management and two-face natures. In general, peers and non leaders are fine, pay is good and office facilities are well maintained.

Pros

Office environment, hard workers, job security, intelligent and competent peers

Cons

politics, favouritism, poor managing down, hypocrisy

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Gone downhill

Customer Service Representative (Current Employee) - Burnaby, BC - 11 January 2023

Stressful place to work. Always busy. Everyone quits so as long as you show up your job is safe. Low pay compared to workload and cost of living. Benefits are meh. Coworkers are nice

Pros

Nice coworkers

Cons

Pay, stress, workload, employee turnover

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Hostile work environment

Accounting Clerk (Former Employee) - Surrey, BC - 9 January 2023

My manager provided me w little to no training and reprimanded in a hostile manner when I made mistakes. Very old school thinking and hostile work environment.

Pros

Job Security

Cons

No one works so they expect entry level people to do it all

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Great work experience

Manager (Current Employee) - Surrey, BC - 4 September 2022

All in all a pretty good work experience. The work life balance isn't always there, worked some evenings and weekends to keep up with work load. Staff are excellent to work with and lots of opportunities to progress inside the company.

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If you are an Engineer trying to get into this company your Development will be compromised.

Engineer (Former Employee) - Surrey, BC - 25 August 2022

Life-Work balance is excellent. Engineering Management has been going downhill for the past 3 years. If you are an Engineer you will be tasked with Co-op work, or it could go to the other extreme where work is hectic. Director and Managers love to micromanage. Not the place to develop as an Engineer.

Pros

Good life-work Balance

Cons

Micromanagers, office politics from the 90s.

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God people and fun workplace.

Senior Planning Engineer (Former Employee) - Kelowna, BC - 18 July 2022

Good place for young engineers and great place for mature professionals. Excellent work environment. Good opportunities for advancement. I'd work there again in a heartbeat.

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Fun and engaging

Administrator (Former Employee) - Surrey, BC - 17 July 2022

I loved working here! Did two seperate contacting jobs in two different depts. Managers were nice and supportive. Teams were fun to work with. Make sure you meet the application requirements for education as union jobs can't make special considerations.

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Private monopoly where who you know is more important than what you know.

Electrician (Former Employee) - British Columbia - 13 June 2022

They tend to hire friends and family to management positions. Toxic work culture where the only avenue to move up is to look the other way on morally and technically suspect decisions and tell management what they want to hear. Their safety culture is paper thin. Mostly exists on paper. They don't let facts get in the way of their excellent safety record.

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Productive work and friendship

Sr. Project Engineer (Former Employee) - Downtown & Surrey - 9 June 2022

Good engineering projects, International travel, excellent management for 3/4 of the employment, excellent peers, good vacation time, travel within the Province.

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