The food quality is great and I had some great coworkers and managers during my time there, but it wasn’t enough to offset some of the poor behaviour I witnessed in the owners, some managers and some shift supervisors throughout my stint. I witnessed the owners scream at upper management for their own mistakes and for someone handing in 2 Weeks’ notice, in front of customers no less. In my time there (albeit some time past, hopefully they’ve grown) they also refused to meet standards set by a number of health inspectors.
If you’re lucky you’ll get a great manager or supervisor at some point like I did, and they’ll balance the experience out as much as humanly possible, but overall they expressed utter disdain for their workers, including but not limited to insisting sick workers are responsible for finding someone to cover their shifts or else might lose their jobs. For those at home who aren’t aware, that is VERY illegal.
Businesses will always screw you over a little bit for the profit margin, no matter whether you’re at a small family bakery or at Walmart, but I’ve never been so thoroughly disgusted by someone’s professional behaviour as I was during my time with Forno.
That being said! Fair hours, great food, and a palpable passion for the craft.