Flight Centre Employee Reviews

Found 66 reviews matching the search See all 209 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Don't waste your time working here
Travel Consultant (Former Employee) –  Vancouver, BC8 January 2019
If you live at home or don't have to pay rent and choose drinking/socializing over making any sort of decent income then this is the job for you. If not.. look elsewhere

CONS:
- VERY low base salary (think poverty line - they 100% lie to you in the interview about your expected earnings)
- Unless you're in a busy store good luck hitting target every month
- **MANDATORY** UNPAID "Buzz Nights" (aka drinking with your co-workers, if you have a family and don't like to party then you're treated like an outcast)
- Very "Cult" like atmosphere
- Living in Vancouver where average rent is $1500+ but you're lucky to clear $1800/month. Have fun with that - So many people I knew went into DEBT working here.

PROS:
- Flexible shifts & travel opportunities
(But if you're making no money, good luck paying for your trips)
Was this review helpful?Yes 4NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The worst company
Travel Consultant (Former Employee) –  Calgary, AB22 August 2018
Just a terrible company to work for:
1. Minimal pay, no benefits
2. 0 Life - Work balance, all employees are expected to work 10-12 days without any compensation
3. Cult like culture, employees are preassured to drink alcohol and attend monthly "buzz nights" after work
4. No respect or support from senior management
5. Employees are forced to "rip off" clients and those who do it well are celebrated.
Pros
NO pros only cons
Was this review helpful?Yes 26No 4Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Company refuses to reward hard work.
International Travel Consultant (Former Employee) –  Lower Mainland, BC28 July 2018
As agents we work endless overtime with no compensation, are expected to be treated terribly by clients without support. There is no such thing as work life balance here. *mandatory* buzz nights and work functions are not paid for (you don't get paid for being forced to be there) and is a giant sh**show. There is absolutely nobody to have your back unless you're willing to kiss their butts first.
Pros
Travel Opportunities
Cons
Too many to count.
Was this review helpful?Yes 19No 3Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Job sometimes
Consultant (Current Employee) –  Georgetown, ON13 August 2018
Workplace Culture - Open, friendly and fun
Typical day - Booking, planning, customer service
Learned - Travel and systems
Management - Good
Hardest - Rude customers and schedule changes (the uncontrollable)
Enjoyable - The people and the information learned on travel and FAM Trips
Pros
Fam Trips, Leiu time incentives, fun culture, company bonds with each other
Cons
No Over-Time pay, Low salary, Internet is easy competition
Was this review helpful?Yes 10NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work for
Business Account Manager (Current Employee) –  Vancouver, BC5 August 2018
Great place to work for, if you are young or without a family.

The more you work the more you make, but the base salary is minimum wage.

Poor management and low career opportunities.
Pros
Buzz night and great social environment
Cons
Long hours, low salaries and not family firendly
Was this review helpful?Yes 10No 3Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun company to work for
Travel Consultant (Former Employee) –  British Columbia15 October 2018
Extra bonuses and rewards are very conditional. Depending on who you work with, it can be fun. It can also be very stressful. It is not really clear when you start that your salary HIGHLY depends on commission/your personal sales.
Was this review helpful?Yes 2No 1Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
stressful, low paying job
Corporate Travel Agent (Former Employee) –  Vancouver, BC18 July 2018
Not fairly compensated, no raise in salary in over 13 years working there. Expected to work overtime without compensation frequently. Even after hitting very difficult sales targets and incentives, the reward and compensation was never enough to justify the amount of work and stress.
Pros
medical benefits, paid vacation time
Cons
everything else
Was this review helpful?Yes 11NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Salary keeps you on the poverty line
International Travel Consultant (Former Employee) –  Burlington, ON18 August 2018
Monthly goals are almost unattainable for the first year, until you've picked up some clientele. The salary is sooo low that you better hope you live at home and have no rent to pay.
Pros
having a job?
Cons
Management is petty and unprofessional
Was this review helpful?Yes 20NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Room for growth if you are in sales
Travel Manager (Former Employee) –  Vancouver, BC29 April 2018
Awesome Travel Perks
Retail jobs are uncapped commission
Fun atmosphere when in Retail
Dynamic
Great people
Base salary is low in retail especially for the amount of hours you put in
Decent benefits
RRSP matching
Pros
Travel Perks
Cons
Wage/High sales pressure/Lack of training
Was this review helpful?Yes 5NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Lack of support and not enough pay
Corporate Account Manager (Former Employee) –  Edmonton, AB17 July 2018
Expect to give up your life. This company cares nothing about the employee and more about the bottom line. Be prepared to work extra time and to be the after hours emergency agent at least one week a month. The culture is to work hard and party harder. If you do not attend the mandatory social "buzz" nights, it is frowned upon and you are then excluded from other outside of work activities. Basically if you want a life outside of partying and drinking, you are essentially an outcast.
Pros
None
Cons
Too many to list
Was this review helpful?Yes 8No 3Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Company
Travel Consultant (Former Employee) –  Toronto, ON18 April 2018
Fun company, great benefits, and great work environment. Long days but the company know how to blow off steam. Diverse environment promoting respect and understanding.
Pros
Fun
Cons
Long days
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Was a great place to work
Travel Agent (Former Employee) –  Red Deer, AB1 October 2018
Loved it there but had to leave because of financial and living circumstances....I would definitely go back. Management in corporate were great but store management were not as seasoned and could have used more experience and training I thought but overall they were pretty good
Pros
lots of travel opportunities
Cons
pay could have been better but again you are in charge of your own earnings
Was this review helpful?Yes 4No 1Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not a dream job for every individual.
Travel Consultant (Former Employee) –  Toronto, ON13 November 2018
This is the type of job you do take home with you.
Hours can be extensive, and pay is not always worth the amount of stress you must carry in and out of the office every day as it is below minimum wage to start.
Perks can be nice, though very limited when working in unsupported work environment.
Was this review helpful?Yes 2NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great perks, but company is not run well.
International Travel Consultant (Former Employee) –  Toronto, ON18 February 2018
- long hours
- expected to attend a lot of social events with lots of drinking
- travel perks and benefits are good
- commission does not pay enough
Was this review helpful?Yes 19No 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work hard, play hard is their de facto motto.
Travel Consultant/Account Manager (Former Employee) –  Ottawa, ON20 March 2018
Great job if you are fresh out of school with little experience. Fast-paced retail work environment with opportunities for advancement. Management varies from store to store and results vary as well of course. Hardest part of the job is the long hours and the most enjoyable would be the social gatherings.
Pros
Free trips
Cons
Long hours
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
run
International Travel Consultant (Former Employee) –  Toronto, ON26 July 2018
its a pyramid scheme you cant even see with false promises that the men at the top were in your shoes at one point.
just kidding they are all well educated and are 1/1000000 people.
burn out rate is ridiculous
Cons
long hours you wont be compensated for
Was this review helpful?Yes 18NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Monthly gatherings for staff, fun atmosphere
Travel Agent (Former Employee) –  Vancouver, BC24 November 2017
A good company to work for as there are many benefits to the agents. The long hours with no overtime pay can get a bit frustrating, but there are pros and cons with any job.
Pros
Discounts on travel
Cons
Working longer than scheduled often without over time pay
Was this review helpful?Yes 6NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Job overview
N/A (Former Employee) –  Grande Prairie, AB13 November 2018
Does not give a person a chance to prove thier worth. Will not give you the time of day to actually get to know you to see what you are like in person.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The expectations weigh out the perks/benefits
International Travel Consultant (Former Employee) –  Ontario13 June 2015
You sign a contract that states you can work up to 60 hours in a week with no overtime pay and no lieu time. You have weekly meetings, monthly buzz nights with you area and monthly shop socials that are all mandatory. If you are looking for a career that will give you lots of perks for travel and you do not have anything tying you down then this would be a great career. If you do work here expect to work a minimum of 2-4 hours extra a week with no pay in addition to the mandatory meetings/socials.
Pros
Travel perks after 6 months
Cons
No overtime pay. Expectations outweigh the benefits
Was this review helpful?Yes 26No 3Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not just a job...but a career
TEAM LEADER (Current Employee) –  VANCOUVER, CANADA27 September 2016
I have been with the company 11 years, and love every minute of it! They have empowered me to be a part of every aspect of the business, encouraged me to travel the globe, and has filled my life with extraordinary people!

The opportunities are endless, and are based on your qualifications, work ethic and enthusiasm. This company appreciates, rewards and supports their employees, in a way I have never seen before.

I consider myself lucky to be part of this organization, whom I now consider my family!
Pros
Travel benefits, Amazing company culture, Recognition galore
Cons
None so far
Was this review helpful?Yes 8No 4Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Flight Centre. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 209 reviews
552
465
347
226
119

Ratings by category

2.9Work/Life Balance
3.0Salary/Benefits
3.4Job Security/Advancement
3.3Management
3.7Culture