Flight Centre Employee Reviews

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Great people
Intern (Former Employee) –  Toronto danforth23 August 2018
in this place, I had the chance to learn about customer service and the importance to go above and beyond in order to provide a great experience to the customers.
Pros
all
Cons
non
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The worst company
Travel Consultant (Former Employee) –  Calgary, AB22 August 2018
Just a terrible company to work for:
1. Minimal pay, no benefits
2. 0 Life - Work balance, all employees are expected to work 10-12 days without any compensation
3. Cult like culture, employees are preassured to drink alcohol and attend monthly "buzz nights" after work
4. No respect or support from senior management
5. Employees are forced to "rip off" clients and those who do it well are celebrated.
Pros
NO pros only cons
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Salary keeps you on the poverty line
International Travel Consultant (Former Employee) –  Burlington, ON18 August 2018
Monthly goals are almost unattainable for the first year, until you've picked up some clientele. The salary is sooo low that you better hope you live at home and have no rent to pay.
Pros
having a job?
Cons
Management is petty and unprofessional
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Fun place to work for
Business Account Manager (Current Employee) –  Vancouver, BC5 August 2018
Great place to work for, if you are young or without a family.

The more you work the more you make, but the base salary is minimum wage.

Poor management and low career opportunities.
Pros
Buzz night and great social environment
Cons
Long hours, low salaries and not family firendly
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Great culture and environment to work
International Travel Consultant (Current Employee) –  Travel Manager30 July 2018
Flight Centre has to be the best employer I have ever worked for. They have created memories that will empower me for the future and experiences that has changed me for the better.
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Company refuses to reward hard work.
International Travel Consultant (Former Employee) –  Lower Mainland, BC28 July 2018
As agents we work endless overtime with no compensation, are expected to be treated terribly by clients without support. There is no such thing as work life balance here. *mandatory* buzz nights and work functions are not paid for (you don't get paid for being forced to be there) and is a giant sh**show. There is absolutely nobody to have your back unless you're willing to kiss their butts first.
Pros
Travel Opportunities
Cons
Too many to count.
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run
International Travel Consultant (Former Employee) –  Toronto, ON26 July 2018
its a pyramid scheme you cant even see with false promises that the men at the top were in your shoes at one point.
just kidding they are all well educated and are 1/1000000 people.
burn out rate is ridiculous
Cons
long hours you wont be compensated for
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stressful, low paying job
Corporate Travel Agent (Former Employee) –  Vancouver, BC18 July 2018
Not fairly compensated, no raise in salary in over 13 years working there. Expected to work overtime without compensation frequently. Even after hitting very difficult sales targets and incentives, the reward and compensation was never enough to justify the amount of work and stress.
Pros
medical benefits, paid vacation time
Cons
everything else
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Lack of support and not enough pay
Corporate Account Manager (Former Employee) –  Edmonton, AB17 July 2018
Expect to give up your life. This company cares nothing about the employee and more about the bottom line. Be prepared to work extra time and to be the after hours emergency agent at least one week a month. The culture is to work hard and party harder. If you do not attend the mandatory social "buzz" nights, it is frowned upon and you are then excluded from other outside of work activities. Basically if you want a life outside of partying and drinking, you are essentially an outcast.
Pros
None
Cons
Too many to list
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Room for growth if you are in sales
Travel Manager (Former Employee) –  Vancouver, BC29 April 2018
Awesome Travel Perks
Retail jobs are uncapped commission
Fun atmosphere when in Retail
Dynamic
Great people
Base salary is low in retail especially for the amount of hours you put in
Decent benefits
RRSP matching
Pros
Travel Perks
Cons
Wage/High sales pressure/Lack of training
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It was alright
International travel agent/ sales (Former Employee) –  Vancouver, BC18 April 2018
It was not the best environment as they overworked thier employees with no overtime pay. They were good in motivating workers but terrible management skills
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Review
ACCOUNTING ASSISTANT (Former Employee) –  Toronto, ON22 March 2018
This is a retail company. Therefore, they tend to have plenty of celebration to encourage staff to keep selling. There are plenty of social events to encourage team building and employee.
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Good atmosphere with limited growth potential
Administrator (Former Employee) –  Vancouver, BC18 March 2018
I found the atmosphere to be quite pleasant, however, a little bit too corporate. There was no room for me to advance, however, others did so as they were full time employees. I wouldn't go back to Flight Centre but think it was a sufficient experience.
Pros
Decent work culture with little overtime
Cons
Too corporate and a little boring
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Supportive team environment
International Travel Consultant (Current Employee) –  Vancouver, BC10 March 2018
The management genuinely care about your growth and want you to succeed at what you do. Pay and hours can be challenging, but there is potential for growth.
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Great perks, but company is not run well.
International Travel Consultant (Former Employee) –  Toronto, ON18 February 2018
- long hours
- expected to attend a lot of social events with lots of drinking
- travel perks and benefits are good
- commission does not pay enough
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fun, fast passed workplace
International Travel Consultant (Former Employee) –  Ancaster, Canada6 February 2018
If you enjoy talking to people and great at doing research, this is the job for you. Knowing your way around a computer is a huge asset. Fun work culture
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extremely busy place
TRAVEL AGENT (Former Employee) –  Edmonton, AB17 December 2017
Staff are great to work with but the job itself was extremely tiring and I spent 10 to 12 hours a day at the office. Customers could be very demanding as well.
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Monthly gatherings for staff, fun atmosphere
Travel Agent (Former Employee) –  Vancouver, BC24 November 2017
A good company to work for as there are many benefits to the agents. The long hours with no overtime pay can get a bit frustrating, but there are pros and cons with any job.
Pros
Discounts on travel
Cons
Working longer than scheduled often without over time pay
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Too much
Travel Agent (Former Employee) –  Edmonton, AB8 November 2017
This company is highly sales based and asks for targetsthat are nearly untainable. I would not reccomend this company. I feel that they are too numbers based.
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A great workplace atmosphere
International Travel Consultant Manager (Former Employee) –  Toronto, ON14 July 2017
Flight Centre has probably the best overall atmosphere as a company altogether. The concept of being a "flightie" is an amazing experience, from becoming a "Newie" to advancing in your career, Flight Centre is an amazing company to work for. I enjoyed my time working for Flight Centre very much.
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Overall rating

3.4
Based on 136 reviews
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2.9Work/Life Balance
2.9Salary/Benefits
3.4Job Security/Advancement
3.3Management
3.6Culture