Training Program Manager (Current Employee) – San Francisco, CA – 7 May 2018
the teams are welcoming, they want you to jump in and work. Flexible with work and life balance. Still very much a start up feel, where multiple teams are not communicating. Some over management at times.
Fitbit project (Former Employee) – Philadelphia, PA – 5 June 2018
We discovered the market trend for Fitbit and explored the likelihood of success in the market as so many technical products arise in the market, Fitbit needs to change their business model so they can move forward.
Fun, fast-paced environment with friendly co-workers.
Shipping Clerk (Former Employee) – San Francisco, CA – 12 April 2018
it was a fast paced environment with friendly co-workers who support and care about you and each other. The only bad thing was when we got a new manager, he literally stood over us, watched and clocked us shipping clerks. If you went too slow, you got let go.
Engineering Change Analyst (Former Employee) – San Francisco, CA – 4 January 2018
I had a good time working at Fitbit; though my experience was an interesting one. Like with most companies, the smaller you are, the more room for career advancement. I think that's where a ton of the frustration came from- people felt stagnant near the end of my 4 years at the company. Still a much better workplace than most.
Workplace culture is great, I always felt supported. Doesn't go far in terms of diversity, but aside from that, things were easy-going but serious.
Hardest part about my job was the morale levels in early 2017. It was tough to see everyone who had given so much to the company leave.
Lab Manager (Former Employee) – San Francisco, CA – 22 November 2017
Fitbit has established itself as a big player in the wearable technology market and it was great to be a part of its growth. I got to see the company before and after IPO. The work can be challenging or extremely boring, depending on the team. Management was pretty good, though clear paths for career advancement and mentorship were lacking. Culture is pretty isolated to teams, though it depends on how social you are. Being in downtown San Francisco is a blast, though it is very impractical for an engineering company to be so far away from other industrial suppliers.
Engineer (Former Employee) – San Francisco, CA – 4 November 2017
Fitbit Managements are really poor. Actually, they have not any technical understandings and strategic planning for manufacturing tests. The hardest part of the job was management failed to understand the technicality. As a result, Engineering communication was always in crisis mode! The workplace culture was changed in the negative direction. I'm glad that I left!
Long term contractor (Former Employee) – San Francisco, CA – 15 September 2017
Awful management in many departments, ranging from simple incompetence to toxic management.
They lost the culture that made them special soon after going public. Now they are a lifeless company struggling to stay relevant and dreaming of being like their tech giant competitors.
When I started the company was about free and expensive goodies, lavish parties, and wildly varying compensation. By the time I left almost all of the major perks had gone. Not that perks are a reason to work somewhere, but in the course of a year they went from over-spending on everything, to getting increasingly stingy.
Only work here if you are just starting out. There are much better options in larger, established companies or younger startups.
Reliabiltiy / Component Engineer (Current Employee) – San Francisco, CA – 11 July 2017
A very rewarding work environment that presents an opportunity for the working professional engineer to grow and excel in the technology field of wearables. Fitbit has recently moved to new offices in downtown San Francisco that are nothing short of luxurious.
Free Food and Drinks
Not enough experience combating entrenced competition
Technical Specialist (Former Employee) – San Francisco, CA – 9 July 2017
Working at Fitbit for 3 years, I've seen some smart talented peers. The majority of non-managers were passionate about health, fitness and making customers happy.
Good: 1. Really passionate employees (below manager level) 2. Can wear workout clothes 3. Good location (Embarcadero)
Needs Improvement The issue comes with very poor management, especially when it comes to making big decisions. Common things:
1. Shipping products that aren't done
2. Say you'll patch old issues in order to ship a product, and then never address it because the previous owner of the product/feature has already moved on to the next thing that needs to be rushed out the door
3. Compensation is well below average for the area, though benefits are pretty good
4. Overall, short-term gain is prioritized with managers and above, and this hurts products in the long term
5. Career advancement is non-existent. It is an afterthought to allow employees to grow into new or more advanced roles, rather it's all about shoving a new (poorly decided) product/feature
6. Employees opinions on the product aren't taken seriously, even though PLENTY of data from departments specifically made to gather that information (Customer Support for customers, Beta testing for internal employees).
7. Talented employees looking to go into different departments, but unable to due to culture of "I only want to ship my product, I don't have time to help others." Short-sighted because it helps those teams to have newcomers that already know the ecosystem.
8. HR is poorly structured and is consistentlymore... understaffed. Has by far the most turnover, which is the last department you'd want that to happen to
9. Lots of turnover, with higher ups more concerned about backfilling rather than addressing why people are leaving in the first place
10. Because of the culture of "I only care about my immediate team's workload", cross-department teamwork is bad. This means that a feature that needs 5 departments cooperating doesn't work because no one is aligned or communicating. Many times, one team finishes implementing their portion, and shove it to the next department with no advanced warning and saying they need it done in an unrealistic amount of timeless
Poor compensation, Mismanagement across the board, poor leadership decisions, lack of employee growth
Pgm Mgmt (Current Employee) – San Francisco, CA – 8 May 2017
There are so many smart, passionate people in this company who desperately want to deliver great products and life-changing experiences for customers.
Sadly, many of those dreams are dashed by executives who are out of touch with current development cycles and brag about "wanting their cake and eating it too." Teams are overworked and have to sacrifice quality in order to meet aggressive and arbitrary deadlines set not by engineering, but by marketing.
If the company could get out of that cycle and back to its roots, it would be a fantastic place to work again.
Cool technology, great mission, really smart, fun, and interesting colleagues.
Poor management with little accountability, top-down decision making, the troubling beginnings of a boys club culture