FirstService Residential, Ontario
3.0 out of 5 stars.
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FirstService Residential, Ontario Employee Reviews

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3.0Work-life balance

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Insights into FirstService Residential, Ontario

Based on 3 survey responses
What people like
  • Supportive environment
  • Time and location flexibility
  • Trust in colleagues
Areas for improvement
  • General feeling of work happiness
  • Fair pay for job
  • Ability to meet personal goals

Industry leader and Innovator

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The company uses technology very well for payment processing and various administrative tasks. This makes the customer facing property management function more effective

Pros

Autonomy

Cons

Salaries are not competitive
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Very good place to work

Gives good job trainingFriendly environmentCapacity and resources to growEncourages social among staff membersProvides clean office and working environment

Pros

Frexible reporting time

Cons

Long hours
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Bad management

I worked with First service residential for 8 months and man they were the worst company I've ever worked with. Management is extremely bossy and treat you like slaves. They would go to any extent for the job getting done by their workers. They pay minimum and you cannot expect for a raise as well. There is plenty of other cleaning companies that would respect your work. Please don't waste your time at First service residential.

Pros

Long breaks

Cons

Management slavery
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Cleaner

First service residential very very worst , they don’t care about workers , whatever if u ask the management they going to say story .. totally rude management and the no vacation pay ... no safety gloves , mask , supplies .. sometimes we have to buy perfumes ... don’t waste time guys

Pros

No

Cons

No
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Happy to be a part of the team

The management is very supportive and collaborative. You have your independence to work and set your schedule. The whole team has been very supportive and understanding during these unprecedented times. I have been given the opportunity to learn and grow in a matter of a few months.
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Corrupt garbage of a workplace

No one there knows what their role is The place we govern isn’t even governed properly Employees are corrupt and will commit time fraud on every whim Then they’ll weed out anyone else new by sabotaging your hours Love yourself and find a better job.

Pros

None

Cons

All
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This is a bad company

I had recently worked for first service residential and it was the worst mistake of my life. It was a very stressful working environment and I had absolutely no training whatsoever and my supervisor was really incompetent. The management does not care about their employees whatsoever and if you would like to file a complaint they do absolutely nothing about it. There is no room for growth and it is a disgraceful place to work at. I would not have survived a day at my site if I did not have previous security experience. Unlike other security companies there is no increased wages or job benefits as well as no union. I barely had any breaks and was constantly working eight hours straight. I regret working for this company. Save yourself the hassle and find somewhere else to work at No matter how desperate you are for money.

Cons

Long hours no breaks always getting yelled at
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I don't have a any review

This company good only bachelor life not a family life. Because this company don't have salary increases. Don't have a benefit. Also don't have a job promotion.
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A Job that you can follow your pace

Following a check procedure and being preventive, you'll avoid a lot of issues. Considering every single step as if you live there can help giving a better service to all the people living in the complex

Pros

Stablish your own rithm of work

Cons

Management some times don't pay attention to the sites.
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Unprofessional property managers

The property managers are regarded at some sites! At Minto condos there are three FirstService Residential property managers who are unable to manager simple things. The security guards are idiots especially a front desk associate P. At 576 Front Street West who are on the phone 99% time during her work. She even chat with the friends on the phone while speaking to the residents.
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Cooperative, team building, training and career advancement

Great place to work because this organization is one of a leading property management company in Ontario with lots of career development opportunity.
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Terrible unprofessional security company

Prepare to be replaced, without any prior knowledge from First service. extremely unorganized will double book your shift with another guard (not just once!) Guards are treated as very replaceable, save yourself the hassle of dealing with incompetent management, that will treat you like a number and not a person!

Pros

None

Cons

Terrible Management
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Think twice before working in this circus

No one knows what they are doing. Poor Management, and HR doesn't even care. I saw lots of employees leaving the company because of stress. I was one of them too. It took me a year to recover after this!!!!!! Managers are rude and not supportive, really labor board should go after them and maybe there will be discipline in the future...
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Worst of the worst

This company does not want to give you raise , They will give you worst shift for minimum wage, You will see more new workers coming and going. THIS IS FAMOUS FOR DEDUCTING YOUR HOURS/PAY FOR NO REASON. The NEW Canadian.students are looking for any job.

Pros

NO FUTURE. Everyday they will complain about you

Cons

DON"T WAST your time
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A company filled with incompetent, improvised Managers and Security teams.

A company filled with incompetent, improvised Managers and Security teams. They will bully, harass you and take away money from your pay cheque to pay for uniform cleaning that they won't do in the end and for the so-called "benefits". They will make you pay for your uniform, as well. No respect for cleaners, so they hardly last working for them.

Pros

HR lady is really good at her job

Cons

No respect for cleaners.
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I liked working here

I really liked working for FSR. But if you have to leave for sometime due to personal or family issues, you’ll lose the job even if you let them know about it. Happened to me, I worked weekends, had no complaints but I had a family emergency so I called to let them know that I couldn’t be going for sometime. They said ok, just to later on get told that I lost the job.

Pros

Good pay for weekends

Cons

They don’t really care about you
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Terrible Management very unorganized

Dont be shocked if you walk in to your shift expecting work, and find your position has been given away without your knowledge. This is the norm at First service, they have no loyalty or respect for the workers and youre treated as an expendable employee until youre forced to leave. objectively one of the worst companies, Ive ever had the displeasure of working with. BE VERY WARY OF THIS SECURITY COMPANY!

Pros

None

Cons

No communication between management and workers (Toxic Work Environment)
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Former employee

This company has a high turn over rate! Several staff warned me not to accept Over-time they offered and to keep accurate records of your hours worked as they frequently DO NOT PAY for time worked. This was a common complaint amongst the staff. I did indeed find that they stiffed me on my pay. I wrote to HR a few times and they ignored me, even after I took the time to outline and document. I saw what another staffer went through trying to claim for hours worked, the amount of time he spent calling and emailing. Not sure if he was ever compensated. I gave up on my claim, will leave them to Employment Karma. I was not hired in the capacity to which I applied. Such a high turn over in the Janitorial staff that they will funnel anyone into those roles, whether suitable or not. Mis representation of Job title and description, light duty to them is actually "Heavy duty" in the real world. Probably could keep more staff if issues were dealt with promptly and fairly. Beware and on your guard if you choose to work with this conpany - too tricky.

Pros

Other staff

Cons

Too much work for such low pay, not paid for hours worked
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Great Place to Grow Professionally

I have been with the company for about 5 years. I have been through a lot of changes and upper management configurations. I can say that it get better every time a new change is introduced. The company provides the tools for employees to grow and advancement is there if you want to take advantage of it. If you want to join a company that is working towards building a team aiming for success and you are willing to work to help to achieve that success, then FSR is the company you need to go to.

Pros

Great people to work with.

Cons

Long hours
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I liked working for First Service the people were great

I liked the challenges everyday the people were great to work with the mangers were great and helped you when ever you need them .the benefits were good.

Pros

good get togathers like christmas

Cons

long hours
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Management issues

Some managers do not do their best to do their jobs the right way. I got a notice of warning and a write up for letting residents use a fixed elevator and apparently not wearing full uniform even though I was wearing my shirt with a tie and pants with a shoe as well . Got written up because my blazer was on my chair. All my other co workers wore the same thing and nothing happened. I suppose they tend to have issues with students that will later leave them and move on to their professional studies job as in students in accredited colleges and universities.
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Overall rating

3.0

Based on 28 reviews
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Ratings by category

3.0Work/Life Balance
2.8Salary/Benefits
2.8Job security/advancement
2.6Management
2.7Culture
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