Welcoming and supportive environment
A typical day changed depending on my role, but I would organize my appointments, research the members current patterns before meeting, speak in depth about their needs and goals, and discuss solutions with them as well as my superiors when needed.
I learned to manage and prioritize my time, meet deadlines while communicating with all necessary parties, and to make cold calls
Ongoing support and development from management, job security, good employee atmosphere
Launching changes to the workplace organization without looking at the impact to staff or members