First National Financial Employee Review

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Could be better
Specialist (Former Employee) –  Toronto, ON21 May 2018
Pros:
- First National is big on Internal Transfers - Once you get in (traditionally as a Customer Service Admin) you can apply to any jobs there, and they have a preference for internal candidates.
- The culture is great - the teams are fun to be with, actually some more than others.

Cons:
- There is hardly any professional growth. It's a fairly flat organization, with Directors and Senior Managers - NOTHING IN BETWEEN - and then the rest of the jobs. Therefore, you are almost always going to be stuck in a Job Grade 3,4,5 and never grow to a higher job grade unless you become a Manager.
- The Managers do not have your best interests in mind - it's a dog-eat-dog world and they are only concerned about their growth and advancement, and not their employees.
- Traditionally job's pay around $35-37 as the starting salary. Every performance review gives you a 2% increase and don't even think about bonuses (if you don't work in a Sales job).
- Just by walking around the departments you can tell which ones are more fun (Sales, Underwriting, Customer Service, HR and Training) and which ones are toxic (Documentation, Property Taxes, Fire Insurance, Finance, Mortgage Accounting)
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not a good company to work
Implementation specialist (Former Employee) –  Toronto, ON1 May 2019
too much pressure, lake of management. no balance of professional and personal life. very poor management , racist managers.no technical people , can fire any time for no reason
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Official response from First National Financial
24 May 2019

First National values feedback from employees whether current or past and take concerns seriously. Please contact the HR team to provide details related to your comment so that we can take appropriate next steps.

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Productive
Bilingual Documentation Administrator (Former Employee) –  Toronto, ON3 April 2019
Hardworker and detail-oriented with procedures
Meet expectations
Confident and worked independently while communicating with French solicitors
Good knowledge of discharges
Pros
Birthdays
Cons
Healthcare day
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Overall rating

3.5
Based on 38 reviews
513
49
37
23
16

Ratings by category

3.6Work/Life Balance
3.3Salary/Benefits
3.2Job Security/Advancement
3.3Management
3.7Culture

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