Administration (Former Employee) – Edmonton, AB – 28 March 2018
A very difficult environment to learn. Training involves learning about the products and very little on the process. My manager was out of town 3 out of the 5 days a week and had little support on how to process documents to their standards. Only management training i got was on a phone call for 2 hours while her kid cried on the other side. Other employees were appalled as to how I was being trained given that they were sat down for a week and shown each step of the process. They let me go and admitted that they were at fault for not giving proper training and mistakes were made that had to be accounted for.
Administrator (Former Employee) – Calgary, AB – 21 February 2018
Not a lot of support from management or team members. Expectations are very high with zero guidance. Not a great place to work, would not recommend working here unless you want a high school environment. Very unprofessional.
Journeyman Parts Salesperson (Red Seal) (Current Employee) – Kamloops, BC – 5 February 2018
Great place to get your Journeyman ticket. Company mood seems to change whenever the CEO changes, sometimes for the better and sometimes for the bad. When times are good the company is great to work for and when times are bad, they get real bad at Finning.
2nd Year Apprentice Heavy Equipment Technician (Former Employee) – Fort McMurray, AB – 30 January 2018
I enjoyed working with Finning however they have many areas to improve in if they want to grow as a company. As competition arises they are unable to handle a customer service standard that other companies may be actually doing better. They will struggle to get contracts for big mining operations and get put on warranty work to sustain older equipment that soon will be replaced by another brand. This makes the company not a reliable source due to budget cuts and lay offs. I believe management is to blame because I have worked with customers directly and they are always pleased with the maintenance that was provided.
Technical Support (Former Employee) – Fort McMurray, AB – 13 January 2018
Finning HR people sell a good story but don't believe their lies.
Training only happens for field techs and management favourites. Everyday you have to be looking over your shoulder. Their is always some super that is playing silly games. Safety is a joke on the night shift. Outta sight and outta mind. Service managers come and go. That means you get supers that can run all over you. Don't expect the Union to do anything for you. They don't give a you know what.
Depending where you are working determines how long you will last. You might be with decent group of co-workers or a bunch of gossiping ricks trying to run you out.
If you cam handle all that trip then Finning is the place for you.
Parts and Warehousing person (Current Employee) – Alberta – 8 January 2018
For me, Finning is a great company to work for. I work in the parts and warehouse with a great bunch of people and we've really become a team over the past years. Unfortunately the company has laid off people due to the economic downturn and need for restructuring and realigning of resources. For job security I would say it has stabilized now and hopefully smooth sailing going forward. As for management, they do have rules and protocol to follow and enforce. Not all managers are alike, Some are good and some not so much. I've had the odd issue with some but rarely and not anything big enough that couldn't be worked out. You take the good with the bad and get by. In closing, I have worked at many other jobs that are worse and a few that were much worse. With that comparison I can say this is the best employer I have worked for and expect to finish my working days here. There is no such thing as the perfect job but this is pretty good.
Union and non-union positions, good benefits and pay. Good employee share plan.
Resource industry based business that is susceptible to down turns
overall a good place to work, large companies seem to all work the samw
H.D.Mechanic (Former Employee) – Edmonton, AB – 14 December 2017
go out to customer, to diagnose machine order parts, give an estimate to customer..once parts have been received you return to customer site, and quite often you find many more things that are wrong with the machine, (which is not always visible until you pull machine apart) ..you discuss situation with customer... very difficult to document every day scenario at Finning, due to the type of job.
there was always work available and you had the option to work ot or not
long hrs, as you never knew what you would be dealing with until you reached customer site.
Complicated, poor communications, customer support convelusion
Heavy Equipment Technician (Current Employee) – Fort McMurray, AB – 10 December 2017
Technological nightmare Dealership internal complications constantly Spends millions on streamlining simple job processes to save dollars Upper management compromises customer relationships by relying on "brand" rather than high acceptance and co-operation of customers Upper management only concentrate on bottom line results English is a second language for most managers Training and advancement is "carrot dangle" tack tics to create staffing solutions and follow up or advancement does not exist Union hourly technical staff are treated with "slave" like dictation Technicians are part of a "revolving door" atmosphere
Some tooling for technicians is supplied
Lack of proper training relevance creates nightmares
Supply Chain (Former Employee) – AB – 1 December 2017
But you is just a number, incompetent management, piles of problems and mess all over the business processes. But if you trying to speak about, or offer better solutions, you will hurt someone feelings and possibly - interests. They fire people in a blink of the eye - you called to the office and literally a minute later - escorted out of the building. Efforts, results are not appreciated.
Annoymous (Former Employee) – Edmonton, AB – 21 November 2017
What a blindsided company! You go in doing your job and next thing you know you are being walked out the door. Clicky so if you dont brown nose your way in... you get laid off. The management goes up and you get out. Things were so called good....until the doom day. I was there for 4.5 years and saw many people laid off. Oh and lets not forget the christmas party at the shaw. With 18 to 25 year olds...drunk out of their stinkin tree!!!
Hard work but had a few fun events
Bad management. Reward the ones that work...not your buddy buddy
Journeyman/lead hand (Former Employee) – Red Deer, AB – 24 October 2017
Great place to work good people poor management and poor job security while technicians on floor and most middle management are good the higher up or executive team seems to make poor decisions based more on stock price than taking care of employees