I'd rather be broke then work there again.
Thankfully a Former Employee (Former Employee) – Winnipeg – 22 June 2014
Where do I start......this place is an absolute joke! The agents are treated like slaves and only told when they are doing wrong. The leaders hands are tied by the COO. This "lady" who should be named Cruella Deville due to the uncanny resemblance is the most heartless "lady"I have ever had the displeasure of taking direction from. She makes a point of coming down from her ivory tower at least once a day to tell everyone how horrible they are doing, and make everyone around her feel like horrible. She stresses that everyone needs to be positive and friendly and then treats her direct reports like they are useless.
The "Senior Account Managers" are clueless, one can be quoted as saying "I mean to gain authority." HR favors employees of a certain race, and will find any reason to fire someone. No wonder this company has the highest turnaround rate of any other I've ever known.
Bottom line - if you want a job where you are insulted, made to feel worthless, and never appreciated, then a career at Fineline is right for you.