Strong experience in store really depends on team and management commitment
Assistant Store Manager (Former Employee) – Bolton, ON – 2 May 2018
Overall, a good experience that ended poorly due to lack of clear leadership and direction. It is retail so there are issues like payroll cuts and lack of staff, part timers that don't really care, tight deadlines for regroups and other directives.
Not much room for time off during the holiday season and summer time due to back to school traffic. Small volume stores are skeletal at best and customer service suffers. Always being pressured to push the rewards card and credit card of our parent company instead of making strong connections through sport and activity.
It used to be a great company you could go through the tough times with, now not so much. Many managers get where they are because of activites involving head office managers and alot of apple polishing and favouritism. Many people with experience and enthusiasm aren't developed the right way. Company doesn't do enough to recognize the workload and jobs we do and in turn compensate and treat us the right way.
Good employee discount, semi flexible schedule, chance to travel for pro camps, some free product and samples, get to be on your feet all day
Lack of summer time off due to back to school, takes a long time to advance to store management, old boys club culture and favouritism in alot of districts, poor overall pay for hours managers work, drastic change in company after corporate takeover