FedEx Express Employee Reviews

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Low paying, very hard work and absolutely terrible job.
Cargo Handler (Former Employee) –  Winnipeg, MB19 October 2018
Very hard work. Managers yell and belittle you if you work too slowly. Its literally throwing boxes onto a belt for 5 hours. Only the favourited workers get full time or decent hours. These favourites also are disrespectable and get away with it too. They used to swear and threaten me. When reported management did nothing. Not all workers are bad there but most really are. You also work in high heat while the managers sit in air conditioned offices. Feels like the military rather than a job you’d enjoy and worked hard in school to get. Please trust me as I used to work here.
Pros
Free uniform. Employee parking availible.
Cons
Very rude coworkers. Management overworks workers and offers few hours.
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Customer Service Rep - doesn't feel like a "Career"
Customer Service Representative (Current Employee) –  Richmond, BC19 August 2018
Working in the Richmond Call Centre is basically a job... would not consider it a career. I love the employees I work with, but it is extremely hard to advance or move into other departments within the company unless you are willing to "outwait" years for employees to retire or quit.
Call Centre work is high stress, management worries a LOT about stats and being world class. They mean well, but the company is so big that you are sometimes just treated as a "number".
Very high attrition in the Call Centre... 2 groups of new hires are trained every year (16 people in a class) and less than half are still there a year or two later. Most people will stay for a bit and then find something better.
Benefits are good... pay is alright. It's a job.
Booking vacation days is a bit frustrating... not enough "slots" to book off for such a large group. You won't get any days off near a long weekend or summer time unless you have a high senority.
Pros
Coworkers are awesome
Cons
High stress, management can't pay attention to everyone
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Good company to work for, immediate superiors have my personal interest at heart.
Pilot (Current Employee) –  Toronto ON15 August 2018
Excellent and well established company, good employees to work with. Equipment is relatively new and well maintained, and the company works on a well established schedule.
Pros
Good team, well established, fun job, minimal stress.
Cons
90% of work is at night, no travel benifits.
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Good
Warehouse Worker (Current Employee) –  Richmond, BC7 August 2018
Job is great benefits r great management has big time favourites. U can find other places where u do the same tasks but get paid more. Never a set time to end shifts times can range from 3-8 hours a day.
Pros
Leave whenever, benefits
Cons
Management, pay, shifts
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Perfect for service oriented people
Courier (Current Employee) –  Toronto, ON24 July 2018
Perfect from so many perspectives, but most notably opportunities for development/learning, job security and great citizenship and community involvement. High service standards!
Pros
Management keen on developing excellent workforce
Cons
operations (non office staff): weather and traffic
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Great place to work!
Delivery Specialist (Former Employee) –  Kingston, ON18 July 2018
Fantastic coworkers and management! could always count on coworkers to help you when needed and management was always willing to listen when you had concerns and provided great feedback in how to further excel at your job
Pros
great atmosphere
Cons
winter driving
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It's good but try Ups or Purolator first, they are much better as compare to FedEx Express.
Cargo Handler (Former Employee) –  Mississauga, ON5 July 2018
It's a good company to work only if you couldn't get a job at UPS or Purolator. But keep always trying at UPS or Purolator even you got a job at FedEx Express.

Big difference is the pay and benefits between FedEx Express and UPS.

At UPS you will reach to the top rate pay within 2 to 3 years whereas at FedEx Express it take 15 to 20 years to reach at top rate. After 5 years you will only reach upto mid top rate pay at FedEx Express.

Huge difference in benifts between FedEx Express and UPS. At FedEx Express you need to pay for the benifts whereas at UPS you don't.

If you're interested in further studies or further personal development UPS pays upto $9000 /year as a tuition fees + $ 300 for textbooks etc whereas at FedEx Express you will only get $1500/ year to part-timer and $2500/ year to full-timer as a tuition fee.

UPS and Purolator both have unions so they do care about it's employees whereas FedEx Express cares about its profit.

Longer you stay in this company it's getting harder to leave this for your betterment. I was told by my seniors to keep trying at UPS or Purolator asap after getting a job at FedEx Express due to which at last I just got a position at UPS. Thanks to my seniors.
Pros
Good place to work but if you don't have any other options
Cons
Pay and benefits are not competitive to it's competitors.
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Great company to work for
Courier (Current Employee) –  Markham, ON20 June 2018
One of the best companies I've ever worked for . Management is great and the way the way they treat their employees is reflective upon this . Pay is great compared to many other companies. Lots of opportunities for advancement . The only negative about working here is the time it takes to get a full time position . Overall , I am proud to be working for FEDEX Express
Pros
Company culture, pay, benefits
Cons
Getting full time
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Great culture and Environment , hard working but rewarding
Courier / Dangerous Goods Agent (Current Employee) –  Burnaby, BC13 June 2018
Fedex is an amazing company who puts people before profit. A weekly pay check when working with friends who care deeply about the customers. Fedex will go above and beyond every day hoping to make every interaction a great one . Benefits and salaries are great and bonuses and rewards are excellent. I will always be proud about my Fedex job and who I have worked with and for, a fantastic company , Top of the List !!!
Pros
BBq's, Awards, flight discounts, shipping discounts, benefits and weekly pay !!! and More !!
Cons
not many, nothing is perfect but Fedex is Great !!!
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Horrible Place for work
Cargo Handler (Former Employee) –  Mississauga, ON10 June 2018
Very Horrible place for work YYZ locations. no cooperations. stupid team leads. forcing environment. treating like animals. very work hard with no break. not 50 employees. all in wrong. many people join and left
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Very Bad Place for work
Cargo Handler (Former Employee) –  Mississauga, ON10 June 2018
Very Bad Place for work. No room for advancement. Only few people hold the company. Management and team leads not cooperative. very hard work without break. forcing to work till mid night
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Productive and fun workplace
Account Executive - Inside Sales (Current Employee) –  Toronto, ON10 June 2018
FedEx provides a fun working environment with a great corporate culture that promotes career and personal development. The management is always supportive and understanding of individual needs and fosters a good work/life balance.
Pros
Fun work environment
Cons
Poor training
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Review
Cargo Handler (Former Employee) –  Mississauga, ON8 June 2018
Great workplace culture, the most enjoyable part of the job was being able to work on a team. The hardest part was dealing with those heavy type of boxes.
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Productive and workplace
Courier Driver (Current Employee) –  Montréal-Est, QC20 May 2018
I learned how to work well with a team to get our job done in the time at hand..very fast pase company to get the deliveries out on time..made me able to handle pressure
Pros
Free lunches and activities on weekends
Cons
Not consitent hours
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Not All It Seems To Be
Customs Broker (Current Employee) –  Vancouver, BC17 May 2018
Management is not organized. They don't hire enough people for vacation coverage. There is no such thing as work -life balance. They do not recognize productive employees, but will support the complainers and lazy ones that stays with them for years. They will not reward you for your performance or experience. They give you the image of a professional environment by providing training materials such as QDM and work ethics which they themselves can't recognize and apply. They are a brand that I lost faith in.
Pros
Competitive wages and benefits
Cons
No work-life balance, unprofessional environment.
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Productive
Customer Service/Gatekeeper (Current Employee) –  Calgary, AB14 May 2018
At FedEx, there is a great level of care when it comes to providing for the employees needs. The management is always carefully looking at various ways to improve their employees work life balance. Training will always be provided to be able to complete any task at hand.
Pros
Employee Retention
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The worst company you can work for in GTA
Financial Analyst (Former Employee) –  Mississauga, ON10 May 2018
The worst company you can work for in GTA.
no career advancement whatsoever, repetitive tasks
horrible management , you will last only if you are Yes man type of employee , if you are talented don't waist your time working for kind of Mafia Management , all of them are family friend
no chance for regular employee to move on and no room to grow, you will do the repetitive task until you burned out.
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Fun workplace
Customer Service Representative (Former Employee) –  Saint-Laurent, QC2 May 2018
Great company to work for. Great opportunity to move up/ Positive environment and lots of support. Hardest part of the job was giving the customer an answer they did not expect nor want to hear.
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Competitive team environment
Courier Driver (Former Employee) –  Victoria, BC1 May 2018
Getting to drive around and make deliveries is nice because you get to meet new people around the city. Eventually you get to know your repeat clients and it's nice when delivering to businesses that allow pets.

The only part I was not a fan of was how competitive the company makes drivers. I understand the point to metrics but when all a company cares about is numbers, people tend to get left behind.
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great place to work
Material Handler/Customer Service (Current Employee) –  Mississauga, ON4 April 2018
Fed Ex is a fun place to work !
The company offers great benefits and incentives.
There is company growth as the company is very big and has a great great reputation !
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Overall rating

4.0
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