FedEx Express
FedEx Express Employee Reviews
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Very dynamic and fun work environment
Courier Driver (Current Employee) – Markham, ON – 7 January 2019
You are on the GO from the time you enter the work premises until you leave. Although I am a casual employee I am doing as much or even more (going above and beyond) to satisfy customers.
Pros
Satisfying to know that your customers and very pleased
Cons
Very long or no hours of work at times
Can you skip your break and drive 9 hours like a psycho?
Courier (Current Employee) – Windsor, ON – 1 November 2018
3-4 days a week your manager will try to bully you into skipping your lunch break because they want to overload you with packages. Some days your in trouble for not taking a lunch break, some days they are asking you not to take one.
The other jobs they also under staff you on as well. a 4-5 person team will have 3 people scheduled and you just have to deal with it. You ask your manager about it and they pretend they have no idea whats going on. HR department never calls you back so if you have an issue with anything forget getting any help.
This is a company that makes up new rules every other day. There are so many rules that they conflict other rules they have given.
The new rules are set to always take something away from you, never benefit your day at all.
The other jobs they also under staff you on as well. a 4-5 person team will have 3 people scheduled and you just have to deal with it. You ask your manager about it and they pretend they have no idea whats going on. HR department never calls you back so if you have an issue with anything forget getting any help.
This is a company that makes up new rules every other day. There are so many rules that they conflict other rules they have given.
The new rules are set to always take something away from you, never benefit your day at all.
Pros
Pay is ok if you stay a long time, benefits are ok
Cons
Starts close to minimum wadge, hard work in hot/humid conditions, no lunch break most of the time, expected to commit to bizarre work hours, very strange managers
Customer Service Rep - doesn't feel like a "Career"
Customer Service Representative (Current Employee) – Richmond, BC – 19 August 2018
Working in the Richmond Call Centre is basically a job... would not consider it a career. I love the employees I work with, but it is extremely hard to advance or move into other departments within the company unless you are willing to "outwait" years for employees to retire or quit.
Call Centre work is high stress, management worries a LOT about stats and being world class. They mean well, but the company is so big that you are sometimes just treated as a "number".
Very high attrition in the Call Centre... 2 groups of new hires are trained every year (16 people in a class) and less than half are still there a year or two later. Most people will stay for a bit and then find something better.
Benefits are good... pay is alright. It's a job.
Booking vacation days is a bit frustrating... not enough "slots" to book off for such a large group. You won't get any days off near a long weekend or summer time unless you have a high senority.
Call Centre work is high stress, management worries a LOT about stats and being world class. They mean well, but the company is so big that you are sometimes just treated as a "number".
Very high attrition in the Call Centre... 2 groups of new hires are trained every year (16 people in a class) and less than half are still there a year or two later. Most people will stay for a bit and then find something better.
Benefits are good... pay is alright. It's a job.
Booking vacation days is a bit frustrating... not enough "slots" to book off for such a large group. You won't get any days off near a long weekend or summer time unless you have a high senority.
Pros
Coworkers are awesome
Cons
High stress, management can't pay attention to everyone
Not All It Seems To Be
Customs Broker (Current Employee) – Vancouver, BC – 17 May 2018
Management is not organized. They don't hire enough people for vacation coverage. There is no such thing as work -life balance. They do not recognize productive employees, but will support the complainers and lazy ones that stays with them for years. They will not reward you for your performance or experience. They give you the image of a professional environment by providing training materials such as QDM and work ethics which they themselves can't recognize and apply. They are a brand that I lost faith in.
Pros
Competitive wages and benefits
Cons
No work-life balance, unprofessional environment.
Great company to work for
Courier (Current Employee) – Markham, ON – 20 June 2018
One of the best companies I've ever worked for . Management is great and the way the way they treat their employees is reflective upon this . Pay is great compared to many other companies. Lots of opportunities for advancement . The only negative about working here is the time it takes to get a full time position . Overall , I am proud to be working for FEDEX Express
Pros
Company culture, pay, benefits
Cons
Getting full time
Great culture and Environment , hard working but rewarding
Courier / Dangerous Goods Agent (Current Employee) – Burnaby, BC – 13 June 2018
Fedex is an amazing company who puts people before profit. A weekly pay check when working with friends who care deeply about the customers. Fedex will go above and beyond every day hoping to make every interaction a great one . Benefits and salaries are great and bonuses and rewards are excellent. I will always be proud about my Fedex job and who I have worked with and for, a fantastic company , Top of the List !!!
Pros
BBq's, Awards, flight discounts, shipping discounts, benefits and weekly pay !!! and More !!
Cons
not many, nothing is perfect but Fedex is Great !!!
Good company to work for, immediate superiors have my personal interest at heart.
Pilot (Current Employee) – Toronto ON – 15 August 2018
Excellent and well established company, good employees to work with. Equipment is relatively new and well maintained, and the company works on a well established schedule.
Pros
Good team, well established, fun job, minimal stress.
Cons
90% of work is at night, no travel benifits.
Good
Warehouse Worker (Current Employee) – Richmond, BC – 7 August 2018
Job is great benefits r great management has big time favourites. U can find other places where u do the same tasks but get paid more. Never a set time to end shifts times can range from 3-8 hours a day.
Pros
Leave whenever, benefits
Cons
Management, pay, shifts
It's good but try Ups or Purolator first, they are much better as compare to FedEx Express.
Cargo Handler (Former Employee) – Mississauga, ON – 5 July 2018
It's a good company to work only if you couldn't get a job at UPS or Purolator. But keep always trying at UPS or Purolator even you got a job at FedEx Express.
Big difference is the pay and benefits between FedEx Express and UPS.
At UPS you will reach to the top rate pay within 2 to 3 years whereas at FedEx Express it take 15 to 20 years to reach at top rate. After 5 years you will only reach upto mid top rate pay at FedEx Express.
Huge difference in benifts between FedEx Express and UPS. At FedEx Express you need to pay for the benifts whereas at UPS you don't.
If you're interested in further studies or further personal development UPS pays upto $9000 /year as a tuition fees + $ 300 for textbooks etc whereas at FedEx Express you will only get $1500/ year to part-timer and $2500/ year to full-timer as a tuition fee.
UPS and Purolator both have unions so they do care about it's employees whereas FedEx Express cares about its profit.
Longer you stay in this company it's getting harder to leave this for your betterment. I was told by my seniors to keep trying at UPS or Purolator asap after getting a job at FedEx Express due to which at last I just got a position at UPS. Thanks to my seniors.
Big difference is the pay and benefits between FedEx Express and UPS.
At UPS you will reach to the top rate pay within 2 to 3 years whereas at FedEx Express it take 15 to 20 years to reach at top rate. After 5 years you will only reach upto mid top rate pay at FedEx Express.
Huge difference in benifts between FedEx Express and UPS. At FedEx Express you need to pay for the benifts whereas at UPS you don't.
If you're interested in further studies or further personal development UPS pays upto $9000 /year as a tuition fees + $ 300 for textbooks etc whereas at FedEx Express you will only get $1500/ year to part-timer and $2500/ year to full-timer as a tuition fee.
UPS and Purolator both have unions so they do care about it's employees whereas FedEx Express cares about its profit.
Longer you stay in this company it's getting harder to leave this for your betterment. I was told by my seniors to keep trying at UPS or Purolator asap after getting a job at FedEx Express due to which at last I just got a position at UPS. Thanks to my seniors.
Pros
Good place to work but if you don't have any other options
Cons
Pay and benefits are not competitive to it's competitors.
Low paying, very hard work and absolutely terrible job.
Cargo Handler (Former Employee) – Winnipeg, MB – 19 October 2018
Very hard work. Managers yell and belittle you if you work too slowly. Its literally throwing boxes onto a belt for 5 hours. Only the favourited workers get full time or decent hours. These favourites also are disrespectable and get away with it too. They used to swear and threaten me. When reported management did nothing. Not all workers are bad there but most really are. You also work in high heat while the managers sit in air conditioned offices. Feels like the military rather than a job you’d enjoy and worked hard in school to get. Please trust me as I used to work here.
Pros
Free uniform. Employee parking availible.
Cons
Very rude coworkers. Management overworks workers and offers few hours.
productive and fun workplace with pin pong table
Package Handler (Current Employee) – Mississauga, ON – 2 December 2018
FedEx Express is a great establishment to work in, management is exceptional and stays and up to date. the workplace culture is very welcoming, the hardest part of the job is working late hours, the most enjoyable part of the job is working in a divers environment.
Pros
lots of opportunities to grow
Cons
limited options with shifts
Productive and fun workplace
Account Executive - Inside Sales (Current Employee) – Toronto, ON – 10 June 2018
FedEx provides a fun working environment with a great corporate culture that promotes career and personal development. The management is always supportive and understanding of individual needs and fosters a good work/life balance.
Pros
Fun work environment
Cons
Poor training
Sad support for long time employees
Courier Driver (Former Employee) – Kelowna, BC – 2 January 2018
If it does not go their way, they abandon you. I put 5 years in, literally working in excruciating pain (and they were aware of it) building great relationships with my customers and co workers. And they used, partially, my 'falsified timecard', I came in to work at what appeared to be on time, but as I waited until I was done my ramp work to sign in, and as I signed in at 11:00 AM, yet started at 11:06, was accused of falsifying documents. I started my job 15, 20 and even 30 minutes early almost every day! Bad managers, that only look out for themselves, not looking at the greater good!
Pros
Benefits
Cons
Management, all the way to the top!
Good place for work if you are a 9-5 think inside a box person
Senior Service Engineer/ Senior Analyst (Current Employee) – Mississauga, ON – 31 October 2018
Not a bad place to work if you are not ambitious.
Lots of old conservative employees at management and sr management level making any shift towards more dynamic environment literally impossible.
Lots of old conservative employees at management and sr management level making any shift towards more dynamic environment literally impossible.
Pros
safe work culture
Cons
Out dated HR practices - super conservative management
great place to work
Material Handler/Customer Service (Current Employee) – Mississauga, ON – 4 April 2018
Fed Ex is a fun place to work !
The company offers great benefits and incentives.
There is company growth as the company is very big and has a great great reputation !
The company offers great benefits and incentives.
There is company growth as the company is very big and has a great great reputation !
Puts their employees first
Cargo Handler (Current Employee) – Mississauga, ON – 6 March 2018
This company really does take care for its employees, your safety will always come first no matter what and if in the event you are injured you will be taken care of. great open work environment you really do feel like your apart of the company cause they really care about what you have to say.
Pros
great benefits
Cons
heavy duty work
Working as a contractor
Java/J2EE Developer (Current Employee) – Brussel-Hoofdstad – 2 January 2018
Working as a contractor/vendor you don't have too many benefits as the employees have. Career advancement is not very straightforward! You have to manage your own career path and there are not too many opportunities for advancement. If you don't ask for feedback for your work they will not provide any for you!
Cons
They treat the contractors differently than the employee.
Perfect for service oriented people
Courier (Current Employee) – Toronto, ON – 24 July 2018
Perfect from so many perspectives, but most notably opportunities for development/learning, job security and great citizenship and community involvement. High service standards!
Pros
Management keen on developing excellent workforce
Cons
operations (non office staff): weather and traffic
Fun Place to work at
Opérateur (Current Employee) – Mirabel, QC – 12 December 2018
My biggest enjoyment is the teamwork!! You're never left on your own, there's always someone willing to help you no matter what the case may be. The workers there are funny and affectionate and it does feel like you're a part of a big family. Another good things is that they value everyones security above all else.
Pros
Seasonal competitions and winnings, Free breakfast and snacks from time to time, excellent managing team and short hours
Cons
Lockers are filthy
The worst company you can work for in GTA
Financial Analyst (Former Employee) – Mississauga, ON – 10 May 2018
The worst company you can work for in GTA.
no career advancement whatsoever, repetitive tasks
horrible management , you will last only if you are Yes man type of employee , if you are talented don't waist your time working for kind of Mafia Management , all of them are family friend
no chance for regular employee to move on and no room to grow, you will do the repetitive task until you burned out.
no career advancement whatsoever, repetitive tasks
horrible management , you will last only if you are Yes man type of employee , if you are talented don't waist your time working for kind of Mafia Management , all of them are family friend
no chance for regular employee to move on and no room to grow, you will do the repetitive task until you burned out.
Productive
Customer Service/Gatekeeper (Current Employee) – Calgary, AB – 14 May 2018
At FedEx, there is a great level of care when it comes to providing for the employees needs. The management is always carefully looking at various ways to improve their employees work life balance. Training will always be provided to be able to complete any task at hand.
Pros
Employee Retention