Fastenal Culture reviews

Fastenal as a company are good and the people I have met are excellent. Good people, job and good challenges. The pay could be a lot better than it is though. I have learnt a lot here from bottom to up and would recommend that to anyone. They teach you well and you do have make the most of your skill set of being hardworking, ambitious and also being a solution provider. Like any other job, there are some mundane tasks. The supply chain is also good, 95% of the time, product does come on time. But that 5% can be like Murphys Law, however this can be eradicated if you know how to work the channels to provide solutions. The people are great and definitely make the culture/environment. The only gripe with the company is that the pay doesn't reflect the stress in any role. The PT roles I feel the pay is decent. The Full-time roles, not so much, although it's higher on the commission side in terms of bonuses, it also can lead to renumaration not being consistent, which of course is dependent on growth and how stable the branch is. There will be good/bad days.If the base was higher with a fairly decent commission % this would be an amazing job.

Pros

Support, Culture, Internal promotions, Training, People

Cons

Pay on the Base side, not enough support at the branch level, constant feeling of feeling you haven't done enough

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If you are a woman steer clear

Customer Solutions Consultant (Current Employee) - Calgary, AB - 2 October 2023

If you are a woman I would steer clear of this company. The culture is that of a hockey locker room and leadership is a group of Old Boys who have never worked anywhere else in their life. You will begin to feel like you are finding success but they will only promote men who are most like the personalities that were promoted before them. They pay very low salaries and the culture has really gone downhill.

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Jobs at Fastenal

See more jobs

Supply Chain Associate

Warehouse associate - Part time

Pointe-Claire, QC

2 days ago

Apprenti(e) gestionnaire - Opérations et livraisons

Delson, QC

1 day ago

Driver (DOT-Class 1 CDL)

Winnipeg, MB

16 days ago

Good workplace

Sales Associate (Current Employee) - Kingston, ON - 9 August 2023

Nice working environment, friendly colleagues, and teamwork. You can learn certain skills and knowledge here, which will help you grow your career. The work pressure will not be very high, but the salary will also not be too high, unless you are engaged in sales and have a commission as a supplement.

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Excellent place to work for in my opinion.

Account specialist (Current Employee) - Saskatoon, SK - 3 August 2023

Coming from 8 years at another company where if you were sick you were made fun of and bullied from taking time off to me messaging my manager "Hey i'm not feeling too good but i can still do orders i think" and them telling me to just stay home and get better, that was kind of a shock for me, still is. As long as your partner that does orders isnt off on holidays you can take off whenever. The job culture is good and i'm very proud to work where i work. The pay is fantastic. There are some stressful times of course like with all jobs but i genuinely enjoy where i work and can see myself working here for a while :)

Pros

Free lunches, good PTO, Dont have to feel bad for calling in sick, Fun work environment

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People are great, culture is meh

Help Desk Support (Former Employee) - Kitchener, ON - 10 May 2023

The warehouse location has a really awesome group of people to work with. The leads are really awesome too. But the management could be better. The culture is all about numbers and the bottom line. You aren't a human there, just a cog in the machine of Fastenal.

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Insights into Fastenal

Based on 94 survey responses

What people like

Feeling of personal appreciation
Time and location flexibility
Ability to meet personal goals

Areas for improvement

Sense of belonging
General feeling of work happiness
Fair pay for job

Good sales beginner job

Sales Associate (Former Employee) - Bolton, ON - 3 May 2023

Was a good job, got to meet new and old customers daily. Great co=workers. Management was not that great from higher levels, held biases against some branches.

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Fun work place, really good culture

Supply Chain Assistant (Current Employee) - Burnaby, BC - 19 January 2023

It's really good place to work. Work culture is really good, everyone helps eachother whenever needed. Really good management. It is a good choice for entry level position, but there are not much opportunities for growth within the company.

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Good place to learn and start

GM (Current Employee) - Ontario - 26 November 2022

Growth opportunities narrow down/disappear as you grow. Watch your back always it is an extremely competitive work environment. No salary increase no performance reviews.

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Lot work and low pay

Supply Chain Associate (Current Employee) - Toronto, ON - 5 October 2022

My coworkers are nice and cooperative which translate into a healthy work environment. You can learn a lot from this business and it's operations. The downside is that the pay is low.

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Reliable management and great coworkers

Outside Sales Representative (Current Employee) - weyburn - 11 August 2022

Fastenal has been great to me so far. The management is amazing, the people are amazing and really push every employee to succeed in the company. could pay better but thats the same everywhere

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Good Work Environment

Sales Associate/Representative (Former Employee) - Red Deer, AB - 8 August 2022

Great people to work with, the company really aims for team work. If you have the right team and the right management it can be a really fantastic company to work for. They respect work/life balance.

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Entreprise avec beaucoup de challenges

Gérant d'entrepôt (Current Employee) - Joliette - 27 June 2022

Une entreprise avec qui tu peux grandir et évoluer professionnellement.Si tu aimes les défis et être récompensé pour tes efforts Fastenal est une très bonne compagnie pour toi.

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Management is everything!

Sales Associate (Former Employee) - Airdrie, AB - 9 April 2022

If you have a good manager and coworkers, this a great place to work! Nothing too difficult and can be a lot of fun! Excellent training programs. Pay could be better but I guess you can't have it all.

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Great place to learn sales, but poor corporate management and support

Various Roles (Current Employee) - Canada - 11 March 2022

Fastenal obsesses over growth and sales more than any other aspect of their business. Gifted salespeople can earn very high commissions and advance quickly. Be warned the company will change its commission structure unilaterally if employees earn too much, or if they want to push a new metric (for example lowering on-hand inventory).Unfortunately the company fails to support sales talent with ops. Trucking networks are unreliable, distribution centers are understocked and branches are strangled by space, inventory and staffing constraints. Hub workers, drivers and other ops employees are badly underpaid so turnover is endless while morale and service levels suffer. Customers' orders frequently arrive late, damaged or picked incorrectly. Support for vending equipment and other technology is poor. Relations with clients usually break down because the company can't follow through on the post-sale. This is not an employer for ethnical professionals who value a long-term relationship with their accounts. These problems are an ongoing state of affairs resulting from years of corporate policy squeezing profits from today at the expense of the company's long-term wellbeing. Fastenal views employee labor as an expense to be controlled rather than an investment to be maximized. Make the mistake of caring too much and you'll end up working crazy hours with little or no corporate support meeting basic obligations to account clients who could be taken from you and handed to another employee - or a better-run competitor - tomorrow.

Pros

Learn sales and inventory management skills, independently manage your own accounts

Cons

Disengaged mid-upper management, poor ops support, uncompetitive wages

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No culture and always part-time so no benefits

Traffic (Former Employee) - Kitchener, ON - 17 September 2021

No culture and always part-time so no benefits, they also provide little relevant training and will not sponsor most education opportunities. Management is a clique that very few are allowed into.

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Environnement agréable rempli de défis

Support aux ventes (Current Employee) - Drummondville, QC - 15 April 2021

C'est une entreprise qui te pousse à te surpasser quotidiennement. Les opportunités de formations et de développement de carrières sont aussi très intéressantes.

Pros

Bonne ambiance, bon management

Cons

télétravail difficile

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Industrial setting. Dyanamic colleagues

Management (Current Employee) - Quebec Province - 26 March 2021

Wasn’t convinced about working in an industrial setting after university, but the strength of this company really is the people. Each store is its own independent unit and working in such a small but dynamic team is really fun.

Pros

As a part time employee, no Nights or weekends! Full time employees get great benefits and competitive pay.

Cons

Somewhat outdated views towards technology.

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Dynamic and friendly environment

General Manager (Current Employee) - south shore of Montreal - 25 March 2021

Great people, great opportunities, and the most enriching working experience I have had. I find it easy to come in to work in the morning knowing I have an amazing team that supports me.

Pros

Flexible, Great opportunities

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Un avenir remplis de défi!

Account Specialist/ Spécialiste de compte (Current Employee) - Drummondville, QC - 3 March 2021

Chez Fastenal, j'ai découvert une deuxième famille. À tout les jours j'évolue autant sur le plan professionnel que personnel. Pour moi c'est la première fois que j'ai hâte de me réveiller pour aller travailler et ça depuis 2ans!Jour après jour je rencontre de nouveau défi qui me force à développer mes connaissances dans diverses domaines. Des domaines que je n'aurais jamais cru m'intéresser dans le passer. Pour ma part Fastenal à complètement changé ma vie!Si vous avez une chance, joignez-vous à l'équipe!

Pros

décentralisation du pouvoir de décision dans l'entreprise

Cons

le télétravail est difficile

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Environnement de travail

Représentant Commercial (Former Employee) - Boisbriand, QC - 20 January 2021

Environnement agrgréableeable avec de beaux défis ! Conseiller a tout le monde qui souhaite améliorer l'aspet vente de leurs carriere !

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Manque de transparence et d'honnêteté

Apprenti-gestionnaire/ Associé aux ventes (Former Employee) - Montréal, QC - 10 January 2021

Si vous désirez postuler simplement pour compléter vos études et quitter par après, c'est un bon emploi. Mais ne comptez pas rester là plus de deux ans. Les gestionnaires ne sont pas transparents et vous racontent n'importe quoi pour que vous restiez. Ils manquent d'employés à temps partiel pour faire le travail physique et compter des vis, donc ils sont prêts à vous vendre un rêve, mais ils ne tiennent pas leurs paroles.Ne vous fiez pas à ce qu'ils racontent lors des entrevues. Ils sont désespérés pour trouver du personnel.Mauvaise gestion des ressources humaines.Les tâches d'un temps partiel ressemblent à défaire la commander, compter le nombre de boulons dans le magasin et aller remplir les tiroirs des clients chaque jour.