Happiness score is 51 out of 100
3.3 out of 5 stars.
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Fastenal Employee Reviews for Sales Associate

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Job Title
Sales Associate18 reviews
Canada18 reviews

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3.4Work-life balance

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No structure

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In theory this is a great company to work for. In reality from the top down there is little to no structure and therefore very stressful. I would not recommend anyone apply here.
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I wouldn’t recommend this place

Absolutely no job security . there is a lot of training . If you fail the training you will not advance. Even in management the wags are very low for this amount of pressure


Lots of training


Wages are to low for this type of job
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Insights into Fastenal

Based on 73 survey responses
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • General feeling of work happiness

Management is everything!

If you have a good manager and coworkers, this a great place to work! Nothing too difficult and can be a lot of fun! Excellent training programs. Pay could be better but I guess you can't have it all.
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ALWAYS understaffed

There was never enough staff to get all of the work done, which would run everyone ragged trying to keep up. Very little to no training for new employees. Your basically fed to the wolves. Little micro-management.
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Worked there for a year 2 people quit one moved to another location due to manager.

Lots of issues at the one on twin oaks. I was pressured into driving a forklift without a license said no I want my license. Second was taking down skid racks over 16ft without harnesses. Said no again and proved you need your fall and safety ticket, so that being said the manager doesn’t know safety regulations and will try to get to you do that stuff to save money for the company. There’s no maintenance at those places also. I was a sales associate with zero sales. Manager there also controls who gets a percentage of each company and told me specifically to ask the employees for a percentage. It’s not a good place to work at that location. In the end the company isn’t there for you at all. Much more problems and issues there. Pay isn’t good too. Happy I’m out of that place.


The people you work with other then managers are decent people


Weird managers who sell safety supplies but don’t know any safety laws
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Great company for students

If you are a student working part time, this is a great company to work for. Really flexible hours and you are paid a fair salary. The young team members of this company bring good and new ideas. There is a mix between physical and office work, so you are not sit all day. Overall I would give 4/5
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Good and versatile job.

Fastenal offer a very versatile work. You learn a lot about all the industrie and about many different product. Also, the team is very great and the manager are commit in your job. Very good job for a student.
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Pay was okay but horrible staff and management

If you want to be ridiculed daily and harrased daily by management and staff then this is the place for you. Training is sitting in front of a computer which you are given minimal time for. Pay was okay but false promises of advancement into full time.




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Great company but needs a few tweaks.

I really enjoyed the flexibility they offered with scheduling. Proper training and they always have courses you can take to become better at your job and more knowledgeable. Management was great. I had to leave because they cut hours before and after Christmas. So if you work for them make sure you have money set aside for December and January. This is the only company I know makes itnharder on staff to get by during chrostmas
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Sales associate - part time

Great for people with family obligations. They offer part time, during the week, no nights, no weekends. They are really open to offer job upgrades within the company itself
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Very unprofessional

Absolutely the worse company I ever worked for. No management was ever in the store. Unexsperienced employees left to run the entire store including opening and closing of the store. Product was always late and never on time for customers. Completely unprofessional for a large company. Worked long days but was only compensated for 8 hours. It's know surprise there closing stores everywhere.
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Was used than dropped!

Everything was good in the beginning, they tell you what you want to hear, they promise you all kinds of advancement. Then a male comes along (all other staff are female) this male lies and gets my hours, then HE quits on them!... I'd work for them again maybe with an apology!!!!!


one great employee, that always gets passed over for promotions


they use you
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Independent work environment with large amounts of inventory management.

Large amounts of inventory management and stocking/restocking type work. Expectation from customers that you will be an "expert" in all things industrial. I learned a great deal about the industry in my time there, especially as related to fasteners. Workplace culture is very goal oriented and very independent. You will be expected to work independently and without instruction once you are past your probationary phase as an employee. Most challenging part of the job was initially the learning curve. Prior knowledge of the industry will be very useful in this job. Most enjoyable part of the job is the people you work with, as it so often is.
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District a Wreck

Worst managed company I have ever experienced. Over complicated Inventory Management system led to general confusion on daily basis. Young gun manager lost, made employees work in winter clothes for weeks and refused to get heat fixed due to "no frills" culture. Sketchy training then thrown into sales cycle.


Plenty of room for improvement


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Great Team

Sales positions are paid partially on commission, delivery drivers are hourly, everyone works towards the store sales goal, if goal is met then non-comission employees get a bonus each month. We haven't missed goal in years so I think everyone is doing quite well on their pay


Great team


Can't stay home in bed all month and expect to make money.
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Nice place to get trained and start your career

You learn a lot to organize, plan and execute. Good for people who have a strong will and desire to achieve results. It is a typical sale focused company.


A good learning center.


Emphasis is on figures only.
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Long hours, potential to grow

Fastenal is a great environment to gain many skills; from sales to administrative. You are able to network with customers, and coworkers. Fastenal encourages personal growth.


not repetitive


long hours
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Productive and fun workplace

Productive and fun workplace, very professional and cares alot about customer service. "Growth through customer service." All management extremely professional.
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Overall rating

Based on 3,368 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

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