Fastenal Employee Reviews

If you have a good group of colleagues, this is a good place to work. It is sales, so there's a certain amount of stress in hitting goals and so forth. But if your management is solid, you'll have a good life there!

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Great company

Outside Sales Representative (Current Employee) - Winnipeg, MB - 16 May 2023

Great company to work for Management actually cares about you and provides great support in helping you grow. Would definitely recommend this job for anyone wanting to start in sales!

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Insights into Fastenal

Based on 79 survey responses

What people like

Ability to meet personal goals
Feeling of personal appreciation
Time and location flexibility

Areas for improvement

Fair pay for job
Sense of belonging
General feeling of work happiness

People are great, culture is meh

Help Desk Support (Former Employee) - Kitchener, ON - 10 May 2023

The warehouse location has a really awesome group of people to work with. The leads are really awesome too. But the management could be better. The culture is all about numbers and the bottom line. You aren't a human there, just a cog in the machine of Fastenal.

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Good sales beginner job

Sales Associate (Former Employee) - Bolton, ON - 3 May 2023

Was a good job, got to meet new and old customers daily. Great co=workers. Management was not that great from higher levels, held biases against some branches.

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Bad Management

Supply Chain (Current Employee) - Ontario - 21 April 2023

This company is about the “boys club”.They are required to hire a variation of employees due to being “equal opportunity employer”, however, some management still treat females as lesser than, despite being some of the hardest and fastest workers.Employees aren’t paid what they are worth and no one seems to care if they leave, despite having such a high turnover rate, that could be improved by paying and appreciating employees more.“Growth through Customer Service” is the slogan but they seem to forget the customer service comes from the employee’s, they are the ones generating sales and service to hit sales goals. With a decent manager it’s a tolerable place to work, but the systems are awful to work with, product is overpriced and you’re expected to sell your customers on this, and they need to PAY BETTER…

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Dosent pay the bill's

Warehouse Manager (Former Employee) - Newmarket, ON - 10 April 2023

This place is a huge ponzie scheme, the store managers job is to sell the scheme to all the store employee's and in turn it's the employee's job to sell " cost saving benifits" on to the customer, in a vain attempt to make %20 year after year that eventualy you cant keep up, and quit.

Pros

None

Cons

44 hr weeks

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Total waste of time

Supply Chain Specialist (Former Employee) - Windsor, ON - 25 February 2023

The windsor location is more like a souvlaki shop, total disaster. The manager was a general labourer and over time promoted to management due to lack of local talent, and practically ruining the company. Overall the company is great but the inept management is destroying in from within.

Pros

Some great coworkers

Cons

Inept gatekeepers and managers

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Learned a lot

Sales Representative (Former Employee) - Pickering, ON - 21 February 2023

Overall it was a good place to work. Great people to work with and pay was decent. Through my time at Fastenal I learned things that I never thought I woukd

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Easy work NOT SO GREAT management

Sales Support (Former Employee) - Sault Ste. Marie, ON - 17 February 2023

Everything seems good until the first day of training, then it goes down hill. If you like to be micromanaged then this is the place for you... They treat employees badly and the job is so stressful, that the decent pay doesn't matter. I would rather work somewhere else for lower pay than to be treated poorly like I'm less then human.

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Toxic workplace

Supply Chain Assistant (Former Employee) - Truro, NS - 17 February 2023

Management was awful. If they didn’t like you they treated you badly. Employees came and went quickly because of toxic environment. Work was physical but not difficult. Hours were good. No yearly inventory.

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Jobs at Fastenal

Supply Chain Associate

Upper Management boys club

GM (Former Employee) - Mississauga, ON - 8 February 2023

If you’re not part of the boys club don’t count on staying too long. Training is below par. As with any other large company, you are just a number.

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Fun work place, really good culture

Supply Chain Assistant (Current Employee) - Burnaby, BC - 19 January 2023

It's really good place to work. Work culture is really good, everyone helps eachother whenever needed. Really good management. It is a good choice for entry level position, but there are not much opportunities for growth within the company.

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Fast paced work environment

Operations Manager (Former Employee) - Southwestern, Ontario - 4 January 2023

Fastenal is a great place to work and gain experience to kick start a career elsewhere as you do learn quite a bit if you’re willing to do so. If you’re determined and out in the time (years) there is opportunities for advancement but you must show your worth and communicate with district managers on a regular basis. Most general managers have no say in your career advancement and do no more than sit behind a desk barking orders with little to no recognition for your efforts. Pay is well below industry average working in a branch, not to mention commission calculators change regularly to favour the company. Benefits are average, and the amount of paid time off is poor. Fastenal is no more than a great stepping stone for other career/job opportunities.

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Good or Bad depends mostly on Management

Warehouse Associate (Former Employee) - Stratford, ON - 20 December 2022

Working at Fastenal depends mostly on which branch you work at. Mgmt at some are worthless and only care about themselves whereas some branches have excellent Managers and District Managers. Best to inquire ahead of time about the branch you are applying.

Pros

You learn a lot about the industry in a short time

Cons

Mgmt can ruin your career goals.

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Not a friendly place, very poor Management

Supply Chain Specialist (Former Employee) - Windsor, ON - 5 December 2022

Total waste of time, management have no technical education related to job functions, dirty warehouse setting with zero customer service, poorly managed stores.

Pros

some co-workers

Cons

everything

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Not an awful workplace

Sales Support (Former Employee) - Ontario - 28 November 2022

Nice to you in some ways, like giving a long lunch, but not nice if you don't fit in and break your back for them. No advancement opportunities. Didn't pay attention to my resume, hired me for a position I "wasn't qualified for," and kind of blamed me.

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Good place to learn and start

GM (Current Employee) - Ontario - 26 November 2022

Growth opportunities narrow down/disappear as you grow. Watch your back always it is an extremely competitive work environment. No salary increase no performance reviews.

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Laissé à soi-même

Administrative Assistant (Former Employee) - Quebec Province - 21 November 2022

ils en veulent toujours plus, sans en donner plus.

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Horrible place to work.

Distribution Center Help Desk Support (Former Employee) - Kitchener, ON - 17 November 2022

Only managers get fulltime benefits. No benefits at all. Rude managers and not very understanding. They watch you like a hawk and monitoring how long it takes you to do each task.They have their favorites and if you're not it then they will make it hard for you. They also give you write ups for mistakes even when you're a few weeks in. Not the best environment. Don't work here.

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Lot work and low pay

Supply Chain Associate (Current Employee) - Toronto, ON - 5 October 2022

My coworkers are nice and cooperative which translate into a healthy work environment. You can learn a lot from this business and it's operations. The downside is that the pay is low.

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Decent for just another corporation

Customer Service/Sales/Tech Support/Delivery/Retail Management (Current Employee) - Etobicoke, ON - 8 September 2022

You need to learn a lot about many different industrial items, and customers will be annoyed when you don't know about every obscure tool or fastener they bring up. Better pay than retail, but much much more work

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