Farrow Employee Reviews

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5.0
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Overall
Data Entry (Former Employee) –  Windsor, ON3 February 2019
Worked with the most intelligent ladies and gents. Manager/Boss was a great person and took you seriously. I still communicate with her once in awhile. Honestly miss working with this company and appreciated everything.
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2.0
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Safe But Draining
Customs Broker (Former Employee) –  Windsor, ON10 December 2018
Little to no formal training.
People having outbursts almost regularly.
People using unprofessional and borderline antagonistic speech almost constantly.
Drivers and dispatchers constantly crawling up your back and half the time you can't blame them.
People being snide, rude, bigoted, and hurtful almost constantly and because that's "how they are", it's accepted.
There's waves of massive turnover fairly regularly. If you choose to stay, for some reason, though, the job security is nice, as a result.
Nearly everywhere in the industry pays better and you don't get vision care as part of your benefits and if you require something to make your work easier because of physical problems, expect resistance.
People don't grasp anything out of their scope so if you need help with anything on your desk and people who normally work it aren't available or are being uncooperative, good luck.

This isn't even getting into personal feelings regarding this place.
Pros
Job security, work itself is fairly easy once you pick it up
Cons
People are rude and unhelpful, morale is always seemingly low, minimum wage and nonsensical benefits
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4.0
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Easy environment but low pay
Customs Coordinator (Former Employee) –  Kitchener, ON8 December 2018
Its a great place to work at but the pay is very low, which is why the turnover rate is high. They respect employees family life and if a day is requested in advance. They will most likely give you the day off.
Pros
easy going environment
Cons
low pay
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1.0
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Stay Away!
Rater (Current Employee) –  Ayr, ON5 October 2018
This company and especially the KW office is a nightmare. The office is filled with emotional vampires, favouritism, bulling and lack of management. There have been several complaints of harassment and bulling. Nothing has been done by management or HR. If you are a hard worker you will be punished and over worked while others are free to do nothing. Management is terrible. They are disorganised, lack leadership skills and simply don't care.

The company itself if crumbling. The owners only care about how much money they are making. They are constantly showing off there expensive cars and boats. One of the owners actually built an expensive garage on company property.

This company and any jobs they post should be avoided.
Pros
Benefits (Are not that great thou)
Cons
Low pay, harassment, management
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1.0
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Disappointing place to work.
Customs Across Release Agent I (Current Employee) –  Kitchener, ON31 July 2018
LOW SALARY. No opportunity to be hired for daily shift unless you are close to some of directories.
Favoritism and nepotism every where.
If you are not convenient for them, they will throw you out as a garbage.
Most of new employees just wait to get some basic experience and walk out the door. Majority of people are 50+
Cons
LOW SALARY; Favoritism and nepotism
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4.0
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Was there briefly
Release Clerk (Former Employee) –  Windsor, ON12 July 2018
It was a good experience. Friendly staff whom are all willing to help and show you the ropes. Drivers are usually very patient but they have there bad days too.
Pros
Allows and promotes employees to get brokerage license
Cons
Pushes to hard for employees to get their brokerage license.
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2.0
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2 stars
Team Leader Customs Brokerage (Former Employee) –  Etobicoke, ON5 July 2018
1.0
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Ex employee
Customs Broker (Former Employee) –  Etobicoke, ON22 March 2018
Lowest paying customs broker. NO Job security. Not a friendly working environment. Management is very wishy washy. Not a lot of young people. Only old seasoned employees who are stuck in the dark ages. Not a fun comfortable place to work.....oh and the benefits are garbage. Vision care is not included go figure and you are on a computer 8hours a day.
Pros
Nothing
Cons
Everything
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1.0
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Good job security, useless drama & terrible pay
Data Entry Clerk (Former Employee) –  Windsor, ON12 February 2018
The place is great if you need job security, however the pay is terrible, and you get worked like a horse. Drama is constant, you could be quiet and mind your business and people will still try to get you involved in drama.
Pros
Job Security, Benefits
Cons
Drama, terrible pay, loads of work
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4.0
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productive and fun place to work
Lead Forklift Operator (Former Employee) –  Delta, BC22 January 2018
i was the first one to get haired because of the hard work i put in workin 8-13 hours a day 7 days a week for 6 months, and then i start leading the team for night shift it was very good experience to better worker and leader ship .
Pros
free lunches
Cons
long hours
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3.0
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Work place is production with a gym for exercise
EDI Specialist (Former Employee) –  Windsor, ON14 July 2017
Responsible for implementation of EDI documents between Clients, vendors, and Farrow. Programming languages include RPGIV, Java, and CL. Projects are conducted in teams.
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5.0
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Great place to work
Junior Rater Broker (Current Employee) –  Windsor, ON15 March 2017
Great place to work.
Great opportunities
Great work culture
Great co-workers and managers
Work out room available to the people that want to keep in shape.
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1.0
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Worst run place since new management came in
Shipping and Receiving (Former Employee) –  Mississauga, ON14 December 2016
I wouldn't work for them again they are all business they fire good working employees for no reason, very poorly run the old management was good the new one is gonna destroy the Mississauga warehouse
Cons
Management job security
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4.0
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I already did this one
DMS Specialist (Current Employee) –  Windsor, ON8 March 2016
It is a couple pages before. Nice place to work! People are very friendly there! I like typing and I wanted this to be my career
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1.0
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Worst Place to work
Data Entry Clerk, Release Analyst (Current Employee) –  Ayr, ON27 February 2016
-No Diversity
-Pay starts at 12.50 to 14.25 depending on how much they like you.
-Over worked and under paid
-Even supervisor has no clue what she is doing
-The Manager there has no customer service skills
- The current GM has no customs or logistics background
-The company just lost 3 % in business
-The data entry position will soon removed now that optical scanning system have been implemented.
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4.0
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customs rater
Customs rater (Former Employee) –  toronto and Edmonton23 February 2016
a lof of fun for this company, also, You can learn a lot of stuff from this company.

I was working Edmonton and Toronto branch, both of them are nice place to work.

generally speaking, salary is low but when I was working I was allowed to work in over time, the pay is 1.5 times.

not many companies offer over time.
Pros
everyhting except salary
Cons
salary is low.
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1.0
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Co-workers
Data Entry/Invoice Mailing Clerk (Former Employee) –  Edmonton, AB18 November 2015
Bullies
Liars
Disruptive
Definitely not a fun place to work
Co-workers had severe body odour
Co-workers sabotaged my work/company property
Pros
1 hour lunch
Cons
No one took the time to train
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3.0
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Great place to begin your career but no further opportunities
Junior Rater/ Quality Control (Current Employee) –  Kitchener / waterloo18 October 2015
This was a great place for me to set my feet in the customs brokerage field, I progressed so fast that they could not provide me any further advancements.
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3.0
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Great place to get foot in the door if this is your career path
Across Release Agent / Junior Rater (Current Employee) –  Ayr, ON4 November 2013
Wonderful place for advancement and ongoing learning. Great atmosphere. Onsite Gym.
Cons
Pay is very low.
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5.0
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I worked for this firm before they were bought out by Russell A Farrow.
Controller (Former Employee) –  Edmonton, Alberta30 December 2012
I was with the original owner for almost 20 years. I was given wonderful opportunities to grow. Once Russell A Farrow bought out the company the accounting operations were moved to Ontario.
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Overall rating

3.1
Based on 37 reviews
510
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2.8Work/Life Balance
2.7Salary/Benefits
3.1Job Security/Advancement
2.7Management
2.9Culture