Poor advancement potential
long time employees fired
Generally the firm puts too much emphasis on poorly rolled out plans
Very good individuals at lower levels of the company
Thank you for taking the time to post your feedback about your positive experience working with FBC. We take pride in creating a positive work experience for employees and the opportunity to provide excellent products and services to our Members.
Penny Longworth, HR Director
Great place to work-the hardest part is you'll need to be committed to developing and filling your sales funnel. The customers love the service.
Thank you for taking the time to post your feedback about your positive experience with FBC. We take pride in creating a positive work experience and to provide excellent products and services to our Members and to make a difference in their lives.
Penny Longworth, HR Director
Thank you for your feedback on your experience with FBC. Learning and development is a priority at FBC– enabling our employees to deliver an excellent experience to our Members while growing their career. We are pleased to hear that you have had a positive experience as a coop student (intern) and hope that your experience at FBC has contributed to your own learning and career development.
Penny Longworth, HR Director
We are sorry to hear that you did not have a good experience in your time at FBC. Preparing our employees to deliver excellent products and service through training and on the job coaching and feedback is a top priority at FBC. During the Tax Season the hours are long. There is room for advancement for the right candidate although most of our LTTs choose to progress to the Local Taxation Consultant role which better suits their desired lifestyle. Your feedback is important to us and we take it seriously. We will continue our efforts to evaluate and revise our training programs and improve our Member Service.
Penny Longworth, HR Director
We are sorry to hear that your time here at FBC was not positive. Thank you for taking the time to comment on your experience with FBC. Preparing our employees to deliver excellent products and service through training and on the job coaching and feedback is a top priority at FBC. Your feedback is important to us and we take it seriously. We will continue our efforts to evaluate and revise our training programs and improve our Member Service.
Penny Longworth, HR Director
Thank you for your comments about your time with FBC. Our valued Members are geographically disbursed from British Columbia to Nova Scotia. One of the key benefits for our Members is that our Member Service Representatives meet with them in their homes and places of business to collect the necessary data to prepare their tax returns and provide consultation. We do our best to schedule appointments with our Members as efficiently as possible, however, the role does involve travel.
Penny Longworth, HR Director
Thank you for your feedback on your experience with FBC. We take pride in creating a positive work experience and to provide excellent products and services to our Members and to make a difference in their lives. We know how hard our employees work during our peak season and we encourage them to celebrate when tax season is over.
Penny Longworth, HR Director
We are sorry to hear that you did not have a good experience in the training and supervision at FBC. Preparing our employees to deliver excellent products and service through training and on the job coaching and feedback is a top priority at FBC. Your feedback is important to us and we take it seriously. We will continue our efforts to evaluate and revise our training programs, develop our leaders and improve our Member Service.
Penny Longworth, HR Director
Pay mediocre.
Friendly workmates.
Interesting sector of the economy.
Fascinated with financial sector.
Very well structured programs.
Thank you for taking the time to post your feedback about your experience with FBC. We take pride in creating a positive work experience, preparing our employees to deliver excellent products and service through training and on the job coaching to our Members.
Penny Longworth, HR Director
We are sorry to hear that you did not have a good experience with FBC. Thank you for your comments. They help us make FBC a better place for our employees and our valued Members.
Penny Longworth, HR Director
Company is an old company and only in isolated areas with high quality service representatives is value for money available. Too much pressure for limited return on investment of time for most Field service reps. Company needs a management overhaul and a deep investigation into it's ability to deliver consistent quality service..
I am sorry to hear that your experience at FBC has not been positive. We take pride in providing excellent products and services to our Members and to make a difference in their lives. We appreciate your feedback and take it seriously. We are committed to working to improve in areas where our Members are not receiving a great service experience.
Penny Longworth, HR Director
FBC offers opportunities and support for development, and likes to promote from within. Transfers to other offices in Canada are possible.
Flexible work hours including working from home for some roles. At times you have the option to travel and work out of another office for a spell.
FBC has a long history in an industry that's not going anywhere.
Many long term managers and other employees = a wealth of knowledge and mentoring.
One suggestion for FBC: be more selective with the number and type of projects that a team or department is focusing on at any given time. Sometimes expectations are a bit unrealistic.
Thank you for your feedback. We take pride in our efforts to create a positive experience for employees and the opportunity to provide excellent products and services to our Members. We are fortunate to have many staff that have a long-term relationship with FBC and that care about making a difference in the lives of our Members. We have implanted a process called 4DX from the Stephen Covey institute to keep focused and be realistic about our goals. Your comments are really appreciated. They help us to continue to improve and to make FBC a great place to work.
Penny Longworth, HR Director
Hardest part of the job is getting used to the long hours at busy times of the year. Most enjoyable part of the job is knowing that you are providing a valuable service to people, and working somewhat unsupervised. You have some control over when and where you work.
Thank you for your feedback. We do encourage employees to grow and develop within FBC as our valued Members rely on our ability to provide them with value added planning and services. The seasonal nature of tax preparation does require long hours during the busy season. We are pleased to hear that you are developing your career and finding job satisfaction delivering an excellent experience to our Members.
Penny Longworth, HR Director
Thank you for your feedback about your experience with FBC. You and your contributions in your role at FBC are making a positive impact on our Members and in the communities that we serve.
Penny Longworth, HR Director
Thank you for sharing your positive experience with FBC. We do encourage employees to grow and develop within FBC to better serve our valued Members. The nature of our business does require long hours during tax season.
Penny Longworth, HR Director
Monthly tax seminars and a structured learning development strategy ensure that you are constantly supported in your work. You are never thrown to the wolves to figure anything out on your own, and the support system is great.
The salaries offered to the tax consultants are cutting-edge in terms of competition and I dare say that a tax consultant with FBC will likely make more money than a a first, second, or even third year CPA with any of the big four accounting firms of the world.
When you think of an "Alberta-style business", you think of FBC.
There is a strong, alpha-style, go-get-them mentality, and the team rarely walks away from a difficult situation without having at least three solutions to any problem.
There is room to grow and advance in the company most definitely.
The company also offers magnificent bonuses such as an annual reward trip for the highest performing tax consultants, usually to a tropical destination such as the Bahamas or Mexico.
Tax season is very busy and there is lots of money to be earned.
Thank you for sharing your positive experience at FBC. We offer our tax consultants over 1000 hours of learning and development – in house and through third parties - to enable them to serve our valued Members. Our employees are encouraged to develop their knowledge and skills and to achieve goals. Employees are rewarded for their development and hard work with above average compensation, bonuses and trips.
Penny Longworth, HR Director
Thank you for your feedback about FBC.
FBC does have high expectations for employee development and performance. The demands of a tax business are not for everyone, however, employees are rewarded for their development and goal achievement with above average compensation and bonuses.
Penny Longworth, HR Director
Thank you for your feedback. We appreciate you sharing your experience working with FBC. The seasonal nature of tax preparation does require a focus on getting the work done in a timely manner. This results in long hours during the busy season to meet the filing deadlines. It is great to hear you had a positive experience while working at FBC.
Penny Longworth, HR Director