Thank you for taking the time to write a review. The seasonal nature of tax preparation and the deadlines we are working towards for our Members do require a focus on getting the work done in a timely manner. This translates into longer hours to get work done during the last few weeks of tax season for everyone.
Penny Longworth, HR Director
Thank you for your feedback. We are sorry to hear that you did not have a positive experience working with FBC. FBC does have a “promote from within” strategy and many of our employees in leadership and senior roles have developed their careers at FBC.
Again, we appreciate your feedback. It allows us the opportunity to continue to improve.
Penny Longworth, HR Director
Thank you for your feedback. We appreciate you sharing your experience working with FBC. The seasonal nature of tax preparation does require a focus on getting the work done in a timely manner. This results in long hours during the busy season to meet the filing deadlines. It is great to hear you had a positive experience while working at FBC.
Penny Longworth, HR Director
Thank you for taking the time to post your feedback about your positive experience working with FBC. We take pride in creating a positive work experience for employees and the opportunity to provide excellent products and services to our Members.
Penny Longworth, HR Director
Thank you for taking the time to post your feedback about your positive experience with FBC. We take pride in creating a positive work experience and to provide excellent products and services to our Members and to make a difference in their lives.
Penny Longworth, HR Director
Thank you for your feedback on your experience with FBC. Learning and development is a priority at FBC– enabling our employees to deliver an excellent experience to our Members while growing their career. We are pleased to hear that you have had a positive experience as a coop student (intern) and hope that your experience at FBC has contributed to your own learning and career development.
Penny Longworth, HR Director
We are sorry to hear that you did not have a good experience in your time at FBC. Preparing our employees to deliver excellent products and service through training and on the job coaching and feedback is a top priority at FBC. During the Tax Season the hours are long. There is room for advancement for the right candidate although most of our LTTs choose to progress to the Local Taxation Consultant role which better suits their desired lifestyle. Your feedback is important to us and we take it seriously. We will continue our efforts to evaluate and revise our training programs and improve our Member Service.
Penny Longworth, HR Director
We are sorry to hear that your time here at FBC was not positive. Thank you for taking the time to comment on your experience with FBC. Preparing our employees to deliver excellent products and service through training and on the job coaching and feedback is a top priority at FBC. Your feedback is important to us and we take it seriously. We will continue our efforts to evaluate and revise our training programs and improve our Member Service.
Penny Longworth, HR Director
Thank you for your comments about your time with FBC. Our valued Members are geographically disbursed from British Columbia to Nova Scotia. One of the key benefits for our Members is that our Member Service Representatives meet with them in their homes and places of business to collect the necessary data to prepare their tax returns and provide consultation. We do our best to schedule appointments with our Members as efficiently as possible, however, the role does involve travel.
Penny Longworth, HR Director
Thank you for your feedback on your experience with FBC. We take pride in creating a positive work experience and to provide excellent products and services to our Members and to make a difference in their lives. We know how hard our employees work during our peak season and we encourage them to celebrate when tax season is over.
Penny Longworth, HR Director
We are sorry to hear that you did not have a good experience in the training and supervision at FBC. Preparing our employees to deliver excellent products and service through training and on the job coaching and feedback is a top priority at FBC. Your feedback is important to us and we take it seriously. We will continue our efforts to evaluate and revise our training programs, develop our leaders and improve our Member Service.
Penny Longworth, HR Director
Thank you for taking the time to post your feedback about your experience with FBC. We take pride in creating a positive work experience, preparing our employees to deliver excellent products and service through training and on the job coaching to our Members.
Penny Longworth, HR Director
We are sorry to hear that you did not have a good experience with FBC. Thank you for your comments. They help us make FBC a better place for our employees and our valued Members.
Penny Longworth, HR Director
I am sorry to hear that your experience at FBC has not been positive. We take pride in providing excellent products and services to our Members and to make a difference in their lives. We appreciate your feedback and take it seriously. We are committed to working to improve in areas where our Members are not receiving a great service experience.
Penny Longworth, HR Director
Thank you for your feedback. We take pride in our efforts to create a positive experience for employees and the opportunity to provide excellent products and services to our Members. We are fortunate to have many staff that have a long-term relationship with FBC and that care about making a difference in the lives of our Members. We have implanted a process called 4DX from the Stephen Covey institute to keep focused and be realistic about our goals. Your comments are really appreciated. They help us to continue to improve and to make FBC a great place to work.
Penny Longworth, HR Director
Thank you for your feedback. We do encourage employees to grow and develop within FBC as our valued Members rely on our ability to provide them with value added planning and services. The seasonal nature of tax preparation does require long hours during the busy season. We are pleased to hear that you are developing your career and finding job satisfaction delivering an excellent experience to our Members.
Penny Longworth, HR Director
Thank you for your feedback about your experience with FBC. You and your contributions in your role at FBC are making a positive impact on our Members and in the communities that we serve.
Penny Longworth, HR Director
Thank you for sharing your positive experience with FBC. We do encourage employees to grow and develop within FBC to better serve our valued Members. The nature of our business does require long hours during tax season.
Penny Longworth, HR Director
Thank you for taking the time to leave a review on your experience with FBC. We are glad you were able to gain experience and knowledge in your role in a supportive atmosphere.
Penny Longworth, HR Director