Farm Boy
Happiness score is 42 out of 100
2.8 out of 5 stars.
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Farm Boy Careers and Employment

Work happiness

Scores based on about 292 responses to Indeed's survey on work happiness
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About the company

  • Company size
    501 to 1,000
  • Revenue
    $30m to $130m (CAD)
  • Industry
    Retail & Wholesale
  • Headquarters
  • Link
    Farm Boy website

Farm Boy is an Ottawa-based Eastern Ontario regional supermarket chain that sells primarily fresh produce, baked goods, organic foods, dairy, deli, meat, fish and some prepared products (usually with no additives or preservatives) including a private label line. The company started in December 1981, with its first store in Cornwall, Ontario.Its primary jingle is It's a farm boy day, so shop the farm boy way.

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Customer Service Representative

99 jobs


Salary estimated from 5.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 581 reviews and is evolving.



Supervisor in Ottawa, ON
on 1 December 2022
Poor compensation

They expect you to do so much as a CSR I was basically doing manager work as a supervisor. Good job to start at but there’s no room for growth, and I had a good manager.

Customer Service Representative in Kitchener, ON
on 30 November 2022
Fun work environment, okay pay, less then helpful HR tough management/store standerds, easy work

Working at FarmBoy was rewarding for a first time job in highschool, but there was zero room for advancement or pay raise despite a lot of effort from not just myself but most of my team members. Management will say there is opportunity for advancement but that's never the case, and they rarely if ever recognize effort or skill. There are incredibly high standards too (at least at my branch) and there was little room to improve on them as management did not really care for the opinions of their staff. Upper management was the same and despite promoting a team/family culture could not care less about their day to day staff, at least in my experience. There was never any care for the opinions or suggestions given from the people that worked everyday. You will regular be given tasks that should be the job of a supervisor or manager and will not be payed extra or recognized for the work. It's par for the course at FarmBoy. Having said all that, FarmBoy is great on a resume for a first time job and did give me a few good lessons in keeping up standerds and team building. It also made me well aware of how valuable my own work and effort is and gave me some key insights on how to work within a larger team setting. Good place to start, not if your looking for advancement or long term growth.

Grocery Manager in Toronto, ON
on 25 November 2022
Run of the mill experience

From the outside it seems like a different prospect in the retail field but it’s no different. From day one your thrown into the deep end and expected to swim!

Cook in Cambridge, ON
on 21 November 2022
Coworkers in my department were good, management was often not.

Management was frequently making uninformed and/or unnecessary changes to various aspects of the job, making it difficult at times to keep up with often counter-intuitive changes made by managers who had very little perspective regarding the details of the work being done in the department they were changing. In my experience, not much recognition was given for a job well done, even for other employees who were integral to the regular function of the department I had worked in. Employees who were very passionate about their job and ensured quality in their work were often treated poorly and not given due recognition. However in my experience it was easy enough to be hired if they have a position available, so I found it to be a fairly acceptable entry level position to build job experience with, and had slightly higher pay than comparable minimum wage positions. However I would not recommend prolonged employment as advancement is uncommon, even for passionate, hard working employees (not talking about myself exclusively here, there were multiple hard working people in my department who never saw any level of, what I would personally consider, deserved advancement). Often times it is more important to management that you spend your time inflating their egos than that you know your job well and do quality work. If you do not spend time specifically sucking up to management you will likely not advance in the company or receive much, if any, recognition for putting attention on the quality of your work. Often quantity is valued more than quality, and most of the time they would rather have you do less than the bare minimum quickly and say you've done the job than let you take the necessary time to do your job well. An acceptable entry level position, but I would not recommend as an extended career job.

Customer Service Representative in Barrhaven, ON
on 20 November 2022
Great for part time employment.

I wanted a part time job to suppliment my retirement pension. I have been very pleased with the support received from my supervisors and coworkers. I enjoy the fast paced environment because the work day passes quickly. It is a fun and rewarding work place and customers appreciate the clean, organized store. I'm having fun working here and would recommend Farm Boy to anyone looking for part time employment to suppliment your income. The salary is low if someone is seeking full time employment to support their family.

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Questions and answers

People have asked 59 questions about working at Farm Boy. See the answers, explore popular topics, and discover unique insights from Farm Boy employees.

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  • CEO
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Interview insights

Insights from 846 Indeed users who have interviewed with Farm Boy within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

All they want to hear is that you spew off the farm boy experience

Shared on 19 August 2018

How would you deal with a situation in which you and coworker are having trouble getting along and are having difficulty communicating? How would you go about helping a staff member that is struggling? Has their ever been a time in your life where you helped someone that was struggling and you took the time and effort to help them? How would you deal with an irate customer?

Shared on 26 June 2018

I bout my experience of cleaning

Shared on 21 May 2018

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