Positive working environment, range of duties
Sales Associate (Current Employee) – Ottawa, ON – 19 February 2018
Average retail job, but great coworkers and management. Consistent encouragement from management to reach goals (daily, weekly, monthly, and yearly) and very flexible with scheduling around my irregular class schedules and occasional time off requests.
A usual shift consisted of greeting customers, helping them find products, and ringing them through at the cash. Always walking the salesfloor to visit every customer and tidy aisles/shelves.
Only thing I didn't love was the ever-increasing targets for rewards, accessories, and PPT/UPT percentages. Increasing them each year worked to motivate us but constant monitoring of these goals (multiple checks during every shift) added a lot of pressure. Felt like we had to bother customers like commission workers, but without the extra pay.
Pay was exactly minimum wage, no more no less. Not much room from advancement, possibly from sales associate to assistant manager if your numbers and seniority were good enough. Had one associate manager advance to store manager, but only after store manager had left to work at another location.
Overall, positive working environment and employees were happy and well treated. Didn't love the change towards a more pushy approach to customers, but you gotta do what you gotta do.
Good coworkers and management, 30% discount
Pressure to reach constantly-increasing goals