Fairstone
Fairstone Employee Reviews
Found 24 reviews matching the search See all 26 reviews
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Opportunity is yours!
Branch Manager (Current Employee) – Williams Lake, BC – 14 January 2019
Fairstone is a great place to work, I am going on my 20th year and would not change a thing.
There has been a lot of changes due to the transition from one company to the next, however, we have always been given great support and clear instructions on what we needed to do to get the job done.
The management teams are always available to answer questions and give support when needed.
Peer support is amazing and really make you feel part of the team.
The benefits and compensation packages are wonderful and give you so much. The incentives are your for the taking if you assert yourself and exceed your goals.
Our company is all about INTEGRITY, RESPECT, ACCOUNTABILITY AND RECOGNITION and all areas are adhered to daily.
If you want a challenge in your life and you want satisfaction as well then you would enjoy working for this company.
There has been a lot of changes due to the transition from one company to the next, however, we have always been given great support and clear instructions on what we needed to do to get the job done.
The management teams are always available to answer questions and give support when needed.
Peer support is amazing and really make you feel part of the team.
The benefits and compensation packages are wonderful and give you so much. The incentives are your for the taking if you assert yourself and exceed your goals.
Our company is all about INTEGRITY, RESPECT, ACCOUNTABILITY AND RECOGNITION and all areas are adhered to daily.
If you want a challenge in your life and you want satisfaction as well then you would enjoy working for this company.
Pros
Compensation and Incentive packages, training and growth with the company.
Great Company.
Branch Account Executive (Current Employee) – Calgary, AB – 14 January 2019
If your looking for a fun and challenging job than Fairstone is for you! Monthly targets that are manageable, great incentives to make more money, wonderful benefits. This company really knows how to take care of their employees, I have only been with the company for a short 6 months but in that time I have noticed how far the company will go to take care of their employees. There are always advancement opportunities, and the company provides proper training and special courses if upper management is something you are interested in. I look forward to my career with Fairstone and highly recommend this company for anyone looking for future employment.
Fairstone rewards hard work with bonuses and advancement opportunities
Branch Account Manager (Current Employee) – Calgary, AB – 14 January 2019
I have been with Fairstone coming up to 13 years. Fairstone has been very good to me. I get rewarded by a decent salary and great opportunities for bonuses and reward points.
No one would say that this is an easy job. But that is were job satisfaction comes in. Meeting and exceeding goals with managers support, there is lots of encouragement to move up in the company. Something that says a lot about the company is that most, if not all, of the people at the top of the company started in the office as customer service reps.
Workplace culture is to do it right every time. There is no room for misunderstanding that way. Customer service is first and foremost.
If you are up for a challenging career, with lots of rewards, I would encourage you to look closer at Fairstone.
No one would say that this is an easy job. But that is were job satisfaction comes in. Meeting and exceeding goals with managers support, there is lots of encouragement to move up in the company. Something that says a lot about the company is that most, if not all, of the people at the top of the company started in the office as customer service reps.
Workplace culture is to do it right every time. There is no room for misunderstanding that way. Customer service is first and foremost.
If you are up for a challenging career, with lots of rewards, I would encourage you to look closer at Fairstone.
Currently working at Fairstone
Leading specialist (Current Employee) – Manitoba – 11 January 2019
Fairstone is hands down a Great Place to work. We have several long time employees and many new that would agree! Work with your manager to discuss flex hours. Pay is very competitive!
Pros
Too many to list
Cons
Couldn’t think of any
Badly Managed company that Busines wise is 100 year old but Management wise is only one and it shows.
IT Analyst (Former Employee) – Downtown Montreal – 21 June 2018
Was an Analyst working in IT . Management resources are only about one year old. Business management is acceptable but IT was extremely poor. Very demanding environment having unreasonable expectations and providing minimal support, consequently you have to work overtime in a stressful environment. Success not rewarded.
Minimal support from your direct manager. You have to fight to get the proper tools for your work, even basic items like a phone. If you try to be proactive by providing positive critics or opinions it often backfire on you. Not recommending this company to anybody.
Minimal support from your direct manager. You have to fight to get the proper tools for your work, even basic items like a phone. If you try to be proactive by providing positive critics or opinions it often backfire on you. Not recommending this company to anybody.
Cons
Bad management, Stressful environment, Achievements not recognized
Rewarding career, and exciting fun people
BAE (Former Employee) – Winnipeg, MB – 10 July 2018
A lot of these negative reviews are from people who didn't have what it takes. Good job to build on your selling skills. Sales job at the end of day. Good pay, good benefits, training is improving and the desire to motivate and reward employees has always been there.
Pros
Fun work environment, career advancement.
Cons
Long Term Disability is mandatory
Stressful
BAE1 (Former Employee) – Newfoundland and Labrador – 2 October 2018
Very stressful, no support, draining! Unattainable targets! No matter what you do it is never good enough. Be prepared to be called names you have never heard by customers and to be made to feel insignificant by management.
Work hard and have fun
Branch Account Executive (Current Employee) – Brandon, MB – 28 May 2018
GREAT COMPANY TO WORK FOR !
Overall the job is easy If you like working with people and doing sales you'll fit right in. It can be hard if your not familiar with the job. Fairstone has great benefits and good pay.
If your going to apply keep in mind it can be hard work but it gets easier!
Overall the job is easy If you like working with people and doing sales you'll fit right in. It can be hard if your not familiar with the job. Fairstone has great benefits and good pay.
If your going to apply keep in mind it can be hard work but it gets easier!
Pros
Pay, benefits, you can earn extra time off, the group i work with is amazing
Cons
Training could be better
stressful
Executive (Current Employee) – St. John's, NL – 22 September 2018
stressfull place to work , no daily breaks and targets are very high .
Fairstone values are not in all branches Managers seem to do whatever †hey want in branch with no regard for policy
Fairstone values are not in all branches Managers seem to do whatever †hey want in branch with no regard for policy
Productive place to work.
Operations Support Representative (Former Employee) – Mississauga, ON – 11 June 2018
I learned a lot at Fairstone. I was able to fine turn my operation skills, customer service skills working there. I was able to use time management skills to complete tasks.
Good place to work for new grads
Risk Analyst (Current Employee) – London, ON – 11 April 2018
People in my group are really nice to help me, answer any question I have, and encourage me to be better. The pressure for the first month was not high, so I have enough time to get familiar with everything and learn everything I need.
Pros
friendly environment
Cons
less challenge
Fantastic Place good culture and Awesome people. Nice location and work culture is very professional and commending so lot of positives. Also my immed
Quality Assurance Analyst (Current Employee) – Montréal, QC – 14 December 2017
Fantastic Place good culture and Awesome people.
Nice location and work culture is very professional and commending so lot of positives.
Growing Company
Nice location and work culture is very professional and commending so lot of positives.
Growing Company
Pros
Employee Appreciation - Week
Cons
Stagnancy felt
Receptionnist
Receptionnist (Former Employee) – Montréal-Ouest, QC – 6 May 2018
They say if you are looking for easy, for simple, stress-free working environment then Fairstone is not for you, of course. However they do not give you the right training for that (if there was a training/ non sense). Nothing there, employees have to be supported, they arenot. Manager is poor, the manager supposed to be a person
who supports his team and not only criticize them please. The manager is always asking from his employe, a few or no support exists at this place
This is the worst place I have ever worked. As said the training is inadequate, and management is extremely poor. . Management bullies staff and relies on fear tactics to comply. If you don't obey, you will get in trouble. The manager is not aware that he is not respectful towards his employees and his boss is never there to remind him.
On the other hand the benefits package offered is fantastic !!!. It’s just not enough of a reason to stay with such a bad company.Sorry about that we regret but we think its a matter of branchmanager rather than the companie
Do your own researchs before working for this companie. Marketing is there to gild the pill, thats ok.
who supports his team and not only criticize them please. The manager is always asking from his employe, a few or no support exists at this place
This is the worst place I have ever worked. As said the training is inadequate, and management is extremely poor. . Management bullies staff and relies on fear tactics to comply. If you don't obey, you will get in trouble. The manager is not aware that he is not respectful towards his employees and his boss is never there to remind him.
On the other hand the benefits package offered is fantastic !!!. It’s just not enough of a reason to stay with such a bad company.Sorry about that we regret but we think its a matter of branchmanager rather than the companie
Do your own researchs before working for this companie. Marketing is there to gild the pill, thats ok.
Pros
Great benefits package
Cons
No time for breaks / no real support from manager
Challenging and rewarding career
Branch Account Manager (Current Employee) – Saskatoon, SK – 17 December 2017
Fairstone has many great opportunities for those who like to be challenged and are satisfied with rewards and recognition based on performance. The right person has to be people-oriented and be able to apply problem-solving in order to help people in their various financial situations. It is very exciting to be in a position to help families make their dreams become a reality. We have goals and an excellent training program to prepare someone to become successful in this job. When you can look yourself in the mirror every night and be satisfied that you have made a difference, then that is what it is all about. Ethical and transparent dealings with clients ensures a good reputation and can lead to very long-term client relationships.
Pros
Rewards and recognition based on performance. Satisfaction in helping people.
Cons
Misinformation about what we do for our customers.
absolutely horrible
Branch Account Executive (Current Employee) – Nova Scotia – 7 October 2017
This is the worst place I have ever worked. The training is inadequate, and management is extremely poor. You will be expected to break policy and go to shady lengths to meet your target sales goals, as well as your delinquency targets. Management bullies staff and relies on fear tactics to get staff to comply.
On the plus side the benefits package offered is fantastic. It’s just not enough of a reason to stay with such a bad company.
On the plus side the benefits package offered is fantastic. It’s just not enough of a reason to stay with such a bad company.
Pros
Benefits package, decent salary
Cons
Poor work environment, bad managment
Excellent Culture and a Great Career
District Manager (Current Employee) – Saskatchewan – 2 December 2017
I started with the company 15 years ago on a temporary mat leave position at the bottom of the list at a young age. They were very flexible with my schedule to the fact that they let me go to university during the days and still work there. Then they paid for my final two years of university where I graduated with a degree in business and marketing. Once I was finished school I was given the opportunity to open a brand new office of my own to manage. 13 years later, I'm now running an entire province. Best career move I ever made for myself and my family. I advanced extremely quickly where I will continue to grow. I was also able to change many other employees lives for the better over the time. I could never see myself doing anything else. I started from as low as you can go and over a short period of time I moved up the ladder with hard work and the support of the company. They gave me great training in which I could apply to anything now and it has helped with my success in life.
Pros
Work Life Balance/Compensation with lucrative bonus structure/Benefits Package
great place to work
BRANCH ACCOUNT EXECUTIVE 2 (Current Employee) – Nova Scotia – 24 October 2017
Great place to work, full time hours, very good benefits package, unlimited earning potential and great people to work with,,,,,, would reccomend....
Pros
great benefits, training, unlimited earning
Cons
none
Run away! Absolute garbage company
Compliance Officer (Current Employee) – Quebec – 5 October 2017
If you don't obey, you'll get in real trouble. I've seen pretty shady stuff happen. Managers think everyone is stupid except themselves. Do not get affiliated with this horrible company!
Fairstone - An employer that suits you
Compliance Analyst (Current Employee) – London, ON – 24 May 2018
One of Fairstone's values is Accountability. Own your role and behave responsibility. This is a company that encourages you to look at problems as opportunities for professional development and learn new skills along the way. As a financing company, there are a lot of rules and regulations that we are required to follow each day, regardless of what role you are in, but the structure is designed to leave room for responsible innovation while ensuring we protect our customers and our brand.
Like any company, there are regular duties, performance metrics and responsibilities that need to be met each day and they differ based on your area of focus (Sales, Operations, Marketing, Risk, Finance...etc). Fairstone is a company focused on growth, and there are lots of opportunities to try new things, tackle problems and innovate. Own your role. Own your career.
The people are what make a workplace enjoyable. The London centralized office is full of passionate talented individuals who work hard, laugh a lot, and enjoy working together. Hectic? Sometimes. Changing environment? Often. Boring? Never.
I enjoy assisting our branch network manage their conduct and fraud risks and building relationships with a diverse group of Canadians along the way. I've been able to take advantage of tuition reimbursement programs, expand my professional skills, take on unique assignments and work with many different areas of the business.
Like any company, there are regular duties, performance metrics and responsibilities that need to be met each day and they differ based on your area of focus (Sales, Operations, Marketing, Risk, Finance...etc). Fairstone is a company focused on growth, and there are lots of opportunities to try new things, tackle problems and innovate. Own your role. Own your career.
The people are what make a workplace enjoyable. The London centralized office is full of passionate talented individuals who work hard, laugh a lot, and enjoy working together. Hectic? Sometimes. Changing environment? Often. Boring? Never.
I enjoy assisting our branch network manage their conduct and fraud risks and building relationships with a diverse group of Canadians along the way. I've been able to take advantage of tuition reimbursement programs, expand my professional skills, take on unique assignments and work with many different areas of the business.
Fairstone: A Place to Grow and Mature, Professionally and Personally, Through Unique Challenges and Opportunities
Marketing (Current Employee) – London, ON – 18 October 2018
Fairstone is a rewarding place to work, and has only gotten better and better over the more recent months as we mature into our new identity, transitioning from being owned by one of the largest banks in the world, CitiGroup, to an independent, privately owned organization, Fairstone. Every day things get improved and pushed forward to make us a more innovative, modern and exciting company to work for.
One thing Fairstone is particularly good at is recognizing hard-working, passionate employees through awards, annual bonuses and merit increases, competitive salaries, opportunities to travel and present at different company events, and more. I have always felt very appreciated and rewarded at Fairstone for the work I've put in. Yes, times will get busy and things will get chaotic, but if you push through and do your work, you will be recognized for your ability to persevere and see the finish line.
The amount of growth I have experienced, personally and professionally, since I started at Fairstone 3+ years ago is incredible. I can only thank and attribute it to my boss, who has challenged me in new ways - but ways he knew I was capable of handling - to be a stronger, harder working and more efficient employee. I wouldn't be nearly as developed as an employee and contributor to the business without the guidance and support of a strong manager.
If you have the opportunity to work at Fairstone, you too, are lucky! You won't want to leave, and they will make sure that as an employer, they do their best to keep you happy and keep you around long-term. They value employees more... and want to turn even the most junior and new of employees into long-term successful employees that stay and grow within the organization. less
One thing Fairstone is particularly good at is recognizing hard-working, passionate employees through awards, annual bonuses and merit increases, competitive salaries, opportunities to travel and present at different company events, and more. I have always felt very appreciated and rewarded at Fairstone for the work I've put in. Yes, times will get busy and things will get chaotic, but if you push through and do your work, you will be recognized for your ability to persevere and see the finish line.
The amount of growth I have experienced, personally and professionally, since I started at Fairstone 3+ years ago is incredible. I can only thank and attribute it to my boss, who has challenged me in new ways - but ways he knew I was capable of handling - to be a stronger, harder working and more efficient employee. I wouldn't be nearly as developed as an employee and contributor to the business without the guidance and support of a strong manager.
If you have the opportunity to work at Fairstone, you too, are lucky! You won't want to leave, and they will make sure that as an employer, they do their best to keep you happy and keep you around long-term. They value employees more... and want to turn even the most junior and new of employees into long-term successful employees that stay and grow within the organization. less
Pros
Competitive Salary, 4 Weeks Vacation, Strong Management, Innovative Thinkers, Unique Opportunities
Cons
Dated Technology