Fairmont Hotels & Resorts
Happiness score is 78 out of 100
4.2 out of 5 stars.
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Front Desk Agent hourly salaries in Canada at Fairmont Hotels & Resorts

Job Title
Location
$17.61 per hour
14%
Above national average

Salary estimated from 7 employees, users, and past and present job advertisements on Indeed in the past 36 months.

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Reviews about Pay & benefits for Front Desk Agent at Fairmont Hotels & Resorts

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I felt proud to be an employee of such a great historical hotel

I started quite early in the morning, but I usually arrived 1/2 hour earlier to make sure that my area was set up arranged for the early departures. The Royal York has over 1365 rooms, so on days that we have huge conventions coming in, the front desk is very busy. The training that we received to be empathetic and good listeners was a great tool that I used daily during the check-in/check-out procedures. Management empowered us to do whatever was necessary to retain our guest if they went through any adverse situations during their stay and so we had a lot of repeat guests. I enjoyed interacting with and welcoming back frequent guests and having their rooms ready when they checked in. I also enjoyed meeting guests from different parts of the world. At the end of the day, after all the reports are finalized and my float is balanced and I am on commute back to Whitby, even though I am tired I feel a sense of accomplishment. I can go home and get recharged for another day.

Pros

Great health care benefits and hotel stay benefits

Cons

Long commute from Whitby
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Has its Ups and Downs

When the workplace is staffed appropriately and managers are of an adequate caliber, the hospitality experience here is second to none. The respect, and love we have for each other is the same we give to the guests. However, when we were understaffed and managers were not up to par, the workplace culture become toxic quickly. I'm sure this can be said of anyplace however, and shouldn't dissuade you from pursuing employment.

Pros

Opportunities for advancement, benefits, free food, amazing workplace when staffed appropriately

Cons

Quickly devolves into a toxic mess when understaffed
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Good place to work

Great place for career development if interested in the hospitality industry and such. Good benefits as well. Fairmont is a great place to start your career as it has different properties around the world.

Cons

Due to low season, another job is required
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How much does a Front Desk Agent make at Fairmont Hotels & Resorts in Canada?

Average Fairmont Hotels & Resorts Front Desk Agent hourly pay in Canada is approximately $17.61, which is 14% above the national average.

Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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