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Fairmont Hotels & Resorts
4.2 out of 5 stars.
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Fairmont Hotels & Resorts Employee Reviews

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3.9Work-life balance

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Very productive and very great place to work

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I love working in a Fairmont hotel I really want to go back there I love my supervisors I learned so many things there it was really a pleasure working with the team love you Fairmont

Pros

Yes i always have free lunch and breakfast

Cons

I was working full-time
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Very good place to work

Fairmont is a very competitive in all aspect. The best place to work in an hospitality industry. They have a very good set of colleagues that give their best in all of their guests. This is a very good job to keep. Benefits and salary are very promising. How i wish to go back and work one day with them again in the near future.
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Good place to work

Great place to start a career in the hospitality industry. There is a lot of room to move around departments and learn all the aspects of the hotel industry.
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Collaborative and Positive Work Environment

Creates an environment for teamwork, evolving and innovating. Positive and fun. Willing to try new things. Invests in their people. Promotes from within
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stressful but great team

stressful but great team. managers have your back. union environment is competitive between colleagues. half the staff us very knowledgeable, other half is difficult to work with
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Very fast paced

Fast paced industry and you have to be able to work well under pressure. There's always opportunities for a promotion and you get paid fairly well for the tasks that you do. Benefits are great too.
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Productive and fun workspace

I adored working in the Administration office of this hotel. There is no micromanaging as you are expected to do your job and do it well. Very kind people always available to help answer questions. Very collaborative and relaxed work environment.
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Good place but not that much

Its a good place to work people will get more knowledge about hospitality. But its a little bit slow in winter season. If you work good you will get more shifts
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Productive and challenging at the same time

I work in shifts, mostly evening shifts. A lot to learn everyday with new challenges. As solving various queries of customers and fulfill there legitimate demands. Workplace culture is friendly and professional at the same time. Never felt like not going to work. The hardest part is expecting a new question from the hotel guest and finding solution to it. However getting the satisfaction of fulfilling the needs of the guest. Enjoyable part was the team I was working, the best I have worked wit. Every team member was supportive and great to work with. And the managers have so much to give and there is so much to learn from them.
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Stressful Environment

Hotel is sold out everyday because revenue lowers the room rate to $129 per night. Struggle to find rooms to accommodate guest and high business volume
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every property is different

Every property is essentially a franchise. One may have an ownership group that will invest in the building, hire a general manager that treats subordinates with respect, knows what he's doing and let him do his job. Another may run the property into the ground and put an abusive egomaniac in charge. So while the company itself may declare great values, your actual employer is not Fairmont Hotels, it's a specific hotel with specific challenges and opportunities.

Pros

great benefits

Cons

inconsistency from hotel to hotel
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Great overall environment/workplace but the job was very stressful and physically demanding.

Overall, a great place to work. Benefits and pay are fantastic. Lots of culture in the workplace. Upward movement is difficult. I learned lots of teamwork and timing skills throughout my time with Fairmont Hotels and Resorts.
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Lake Louise

Very very busy, staff perks are great, housing sucks unless you are in management, overall living in a great place and well looked after would recommend
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A fun Environment to meet new people

there are a ton of job opportunities within the hotel and if you work for the fairmont then you have the chance to travel to different resorts for a very affordable price
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Productive and educative environment

Great place to work lots of attention to employee life and work balance. Great benefits fun colleagues beautiful environment, best time is summer hikes and biking
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Environnement de travail respectueux

Le souci de l'expérience client de qualité constitue l'une des valeurs clée de l'hôtel
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A very lavish place to babysit

The weekend to weekend hours was fairly good, especially because I am still in school. I learned about the workplace culture, everyone was very kind. The managers were very respectful and treated everyone equally.
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Terrible place to work

If you like abuse here it is. Don’t recommend to anyone to work here and people are so stressed working here they are always in a bad mood, unfriendly attitude. Management are mean and abusive they think they are “the kings” attitude. Not for human work environment, they think Whistler is full of themselves.
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Highly unionized with little chance for advancement

No work life balance, endless hours without adequate compensation, its highly unionised environment with no support from higher management. There are times where you end up doing over 16 hours per day but no compensatory off is given neither are you paid for extra hours being put in.
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détendu, agréable et la magie du service à la clientèle

Le château Montebello est un hôtel du groupe Fairmont qui est a part et incroyable à vivre comme expérience. La magie des prestations qui est mis en place pour les clients est incroyable. Les ambassadeurs sont mis en valeur, de très belle rencontre y son faites et même les plus jeunes ( en expérience) peuvent avoir leur chance avec la volonté, le travail bien fait et la curiosité du métier. Ce petit resort est un atout pour ce merveilleux village et pour ce groupe.
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Work environment is fun

Fairmont gives a better quality of life. Balanced and little bit less stress working there comparatively. Everyone gets chances to do the right thing. Benefits and perks and good Too. Altogether the best place to work with.

Pros

Good food and 50%off on food and beverage if you stay in other fairmont hotels

Cons

Shifts according seniority
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Overall rating

4.2

Based on 1,930 reviews
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Ratings by category

3.9Work/Life Balance
4.0Salary/Benefits
3.9Job security/advancement
3.8Management
4.1Culture

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