Work wellbeing score is 76 out of 100
4.2 out of 5 stars.
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Fairmont Hotels & Resorts

Fairmont Hotels & Resorts Employee Review

The drawbacks outweigh the benefits

Compared to the strenuous labor conditions in developing countries, where many endure grueling 12-hour workdays, physical hardships, and reside in crowded dormitories, this job is considerably less demanding. Nevertheless, when viewed from the perspective of more developed regions, such as working here as a room attendant, it may receive only a one-star rating.1) Demanding Work EnvironmentWithin an exceptionally rigorous and high-pressure work environment, colleagues are acutely aware of the exacting standards for room cleanliness. While we diligently strive to meet these standards, achieving absolute cleanliness is nearly impossible, particularly on bustling days when we are tasked with completing a room within a 30-minute window. Supervisors may approach you for a discussion over a single stray piece of hair on the floor or a speck of dust discovered behind beds, sofas, or TV cabinets. To endure this role over the long term, developing a thick skin is essential, as is the resilience to handle frequent discussions centered around cleanliness with management. It's worth noting that this situation applies to everyone on the team.2) High Turnover RateThere is a considerable turnover rate among employees, even extending to managerial positions, which undermines the team's overall performance, communication, collaboration, sense of belonging, and governance effectiveness. Given the varying criteria of different management layers, changes in leadership necessitate adaptation to new work procedures. This provides insight into the challenges of maintaining a long-term career - 


Company perks such as meal benefits, affordable employee dormitories


Demanding Work Environment, High Turnover Rate, Unpaid Overtime Pressures

Ratings by category

1.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Nice place to work

a typical day at work, cleaning roomwhat you believe you learned, attention to detailmanagement, goodworkplace culture, goodthe hardest part of the job, dirty stuffthe most enjoyable part of the job, nothing really
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Same role

Great place

I worked here back almost 20 years ago, and still think of the great days I had in Banff. I went there as a 19 year old, leaving the east coast of Canada for 6 month. I was not expecting a whole lot, but, was I wrong.The job itself if physically demanding, but the staff and management made going to work everyday fun. I made life long friends in one of the most beautiful places in the entire world.I plan to take my son on a vacation to Banff in a few years, when he is a more experienced skier to show him my love for the Canadian Rockies.It must have been quite the time, if im still picturing it like it was yesterday, and not almost 20 years ago.
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Same role

good place to meet people from around the world

Good place. Paid accommodation, free all you can eat cafeteria for the housekeeping department (4 dollars if not). Staff rentals have you with 2 roommates which isn't great. Single staff housing takes forever to become available.A word of caution though. The housekeeping department sucks. You will be worked to the bone and you will have to wait 6 months before you can change to another department.
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Overall rating

Based on 2,272 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.9 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
4.0 out of 5 stars for Culture

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  • The drawbacks outweigh the benefits