Fairmont Hotels & Resorts Employee Review

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Here I stamped service on my face!!!
CONCIERGE (Former Employee) –  Washington, DC4 April 2013
When you consider a place your home away from home, you know your on to something good. I LOVE the Fairmont Washington. I mean really what's not to love.....working with a team of real professionals, culinary arts who often shared there treats, a lobby that is to die for, things changing at a moments notice because OPRAH is on the phone!! Here I truly stamped service on my face!!!
Pros
learning to believe in the skill of service!
Cons
just hoping to get it right the first time!
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Outstanding Company
Banquet Setup Manager (Current Employee) –  Banff, AB5 April 2018
Fairmont is the company I've worked for, the longest in my life. I have nothing but positive things to say about the company. I'd like to stay with them if possible, if a job that interests me comes up during my search, I'll certainly apply.
Pros
Free lunches, Salary, Benefits, Company Culture
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Colleagues are like family, management are the out of town family you never want around
In Room Dining Cashier (Former Employee) –  Jasper, AB31 March 2018
The people you work with are your family, day in and day out, have to rely on them 100%
Management (upper, lower, food and non-food) isn't great here, not reliable or trustworthy
Not enough staffing or product to make it through a busy weekend, without stealing from the other departments, and your managers will encourage it instead of asking upper levels to come up with a full time solution
You learn to rely on yourself, and those who prove themselves, and not the ones who don't call in sick and never get penalized for it
Long time staff keep leaving, no one really wants to work here, but it's cheap rent and easy money - if that's what you want
Pros
Cheap Rent, Easy Money
Cons
Bad Management, Low Quality
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Overall rating

4.3
Based on 518 reviews
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Ratings by category

3.9Work/Life Balance
4.0Salary/Benefits
3.9Job Security/Advancement
3.8Management
4.1Culture