Fairmont Hotels & Resorts
4.2 out of 5 stars.
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Fairmont Hotels & Resorts Employee Reviews in Richmond, BC

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This property has the best work culture I have experienced in my career. You work with a diverse group of friendly and inclusive people which allows you to learn and respect all cultures.
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At Fairmont, every coworker was willing to help each other. Working at housekeeping department, the working environment was fast-paced. It was nice to see the guests letters with appreciation and compliments about rooms that I'd cleaned.
Pros
great benefits
Cons
sometimes it could be hard to adjust my personal schedule with on-call situation
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It was a great experience with my mother, I learned a lot about guest service. The hardest part of the job was the expectation but the coworkers, wonderful guests, and benefits are good
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• Ability to multitask while keeping the quality of works • Advanced customer service technique; comfortable with handling telephone calls and customer’s inquiry.
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Overwhelming at times but now everything after this will be a walk in the park. Learned to be independent and at the same time to ask for help. Learned a lot about the industry from the other side of the table. Very humbling and educational.
Pros
people. people. people. love them!
Cons
graveyard shift
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Accomplishments:• Greeting and screening potential applicants for various positions within the hotel• Assembled new hire and termination packages• Conducted Health & Safety Committee meetings• Performed departmental safety audits• Effectively prepared work certificates• Systematically input all signed documents into the HR Manager database• Issued parking and Translink passes• Verified parking and Translink invoices and ensured the payment was on time• Successfully created Turnover, Language and Security Reports• Ensuring that time cards and vacation request forms were consistent for Payroll purposes• Coordinated the hotel Awards Ceremony• Primary contact for the Health & Safety Wellness Fair• Coordinated and conducted tours of the hotel with college students• Organized the Colleague Summer BBQ• Updated Colleague information boards• Kept an updated First Aid attendant schedule• Maintained daily and quarterly newsletters• Prepared the HR Department’s purchase orders• Maintained cashier responsibilities for meal tickets, movie passes, nametags and ID cards• Opened and dispersed all incoming mail and ensured cheques were deposited• Performed other various office work
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