Fairmont Hotels & Resorts
Happiness score is 78 out of 100
4.2 out of 5 stars.
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Fairmont Hotels & Resorts Employee Reviews

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Canada641 reviews

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3.9Work-life balance

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Excellent Pay

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Great environment, prestigious company with excellent Pay and benefits. May feel like a cog in the wheel at points and be required to work long hours, but that's expected in the industry.
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Great company but low pay

Great immediate managers and great colleagues but very low pay for a city with a high cost of living. Free meals (tax deductible), and paid vacation and holiday. Nice benefits too for dental and medical,but again, pay is very low.


Great environment, free lunch, benefits


Low pay
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Insights into Fairmont Hotels & Resorts

Based on 86 survey responses
What people like
  • Ability to meet personal goals
  • Feeling of personal appreciation
  • Clear sense of purpose

Below average

Incompetent managers and staffsLack of proper training for new comersToxic work cultureLack of tools and equipment to perform duties No standards for serviceHygiene issues No development


Nice view, beautiful surroundings


Lack of training and development
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Environnement de travail professionnel

J'ai vraiment aimé travailler dans cette entreprise. L'équipe était superbe et le responsable était toujours à l'écoute en cas de besoin.


Repas gratuits et transport


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Fun environment

Everyone you work with are fun and young ,it is a fast paced work environment . You pretty much work with the people you live with. If you are the type that wants to relax after work and have alone time, this job is not for you. Expect to work long hrs. People come and go all the time cause it’s a backpacker town.
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Fairmont hotels

This is a great company to work for and can take you all over the world if you please. Great work environment and excellent people make a day at work feel happy and energetic. Great opportunities for advancing in any department. You can transfer from hotel to hotel all over the world.


Excellent work / life balance


Can't think of any cons
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Great pay, difficult schedule

Decent place to work, but for junior employees, there is an expectation to be available pretty much any time, yet some weeks they will have no shifts available for you. When I did get hours, the pay was exceptional (hourly + gratuities), but with no consistent schedule or enough work, it was difficult to earn enough.
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Transphobic with poor communication skills

If you want an environment that compares you to other employees and disrespects you and your identity this is the place for you, with supervisors that refuse to respond to criticism and would rather compare you to other employees then give you input you are better off being homeless because unless you are a robot you will not be good enough for this job.


Cheap housing


Constant threats of unemployment and poor communication
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Great place to work

Fortunate to have worked with such nice coworkers. Great location and amazing culture. It was fun living in the mountains. Recommend working here. Goodluck and enjoy!




Moving up higher
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Amazing workplace to work

Really enjoyed being in fairmont royal yorkNo issues. The managment is nice and free food in the cafeteria, i saved a lot while working there. I wish they had more perks outside of work
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Long hours lack of support

Be expected to work long hours 12-14 hours daily in an kitchen position. Salary is very low if you plan on moving up in the ranks but I don't recommend it.
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Fairmont is an amazing company overall

Fairmont sets the bar. I've never worked anywhere where I felt like I mattered. People cared and that is definitely what sets them apart, especially in the foodservice industry. I was on my internship and I learned so much. All workplaces are not perfect and there will always be something that won't satisfy you but I felt supported and included in my short stay at Fairmont Chateau Whistler. I miss working there.


benefits, subsidized housing, free breakfast and lunch buffet style, open door policy, inclusiveness, managers are always available when you need to say something important


physically demanding, isolated locations
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Good pay and benefits

One of the best work places in service industry. You will enjoy so many things not only pay and benefits but also good experiences and career. It’s hotel, so they never close all year round. You should aware of it. You are working in downtown and have to pay your parking spot if you are driving to commute. Good luck!


Free lunch, lots of perks, showers in changing room and so on.


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Great company to work for

The company really does put employees first and has a strong culture of support, community, and excellence. The management provides strong mentorship and training opportunities and there is lots of opportunity for advancement.


benefits, training, mentorship, advancement


Work life balance but that it going to be the same in any hospitality job.
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Great place to work if you are under 40 years old.

Very busy work environment with much to learn. The work is endless and sometimes thankless. If you see it as a challenge and use it as a springboard to something better (inside or outside the company), you will get the most out of your time. You will meet many wonderful people and make lifelong friends. Enjoy it!
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Fun place to work

Free food, cheap staff accommodation. Great work life balance. Got to park loads of cool cars. My coworkers were the best. Got to use Fairmont’s pool for cheap
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Amazing hotel. Amazing people . Amazing landscape

Staff housing, best time I had in my life so far. Would give anything to go back. Free meals. Staff housing is nice as it’s hard to find many places to live in the mountains.
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Best waiter job in Victoria for tips, benefits, and union wages

Great pay, great staff, best benefit plan in the city in any hotel or restaurant. Free meals in staff cafeteria, 50% off in hotel restaurants, discounted hotels anywhere in the world with 100's to choose from which fall under the Accor umbrella. Union hourly pay, but takes a while to accumulate enough seniority to work full time. Perfect place if you can work as a casual employee and hold down another job. Once you get a full time job, you are set for life.
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Fast Paced but beautiful place to work

Job is tiring and you’re expecting to clean 14 rooms a day by yourself. But the hotel has great benefits for staff and they make sure you have lots of opportunities to make friends !
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Productive and fun workplace environment with diverse group of people treating everyone as family!

Fairmont is a great place to work, great management, friendly people, good teamwork, good salary, great benefits and everyone treats you as part of the family, I highly recommend this place to work with!
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Great Place for Career Advancement

Loved this location for career advancement opportunities along with the work-life balance the mountains offer. Lake Louise is a very close knit community, if you're a city person, it probably isn't for you. If you like the outdoors, it'll be paradise. Build your career while you explore the mountains. Incredible opportunity for those looking to lead a more fulfilling life.
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Overall rating

Based on 2,045 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.9 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
4.1 out of 5 stars for Culture

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