Fairmont Hotels & Resorts Employee Reviews
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Excellent Pay
Mixologist (Former Employee) - Lake Louise, AB - 30 June 2022
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The most useful review selected by IndeedGreat environment, prestigious company with excellent Pay and benefits. May feel like a cog in the wheel at points and be required to work long hours, but that's expected in the industry.
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Great company but low pay
Guest Services (Former Employee) - Toronto, ON - 2 July 2022
Great immediate managers and great colleagues but very low pay for a city with a high cost of living. Free meals (tax deductible), and paid vacation and holiday. Nice benefits too for dental and medical,but again, pay is very low.
Pros
Great environment, free lunch, benefits
Cons
Low pay
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Insights into Fairmont Hotels & Resorts
What people like
- Ability to meet personal goals
- Feeling of personal appreciation
- Clear sense of purpose
Below average
Manager (Former Employee) - Jasper Park Lodge, AB - 27 June 2022
Incompetent managers and staffs Lack of proper training for new comers Toxic work culture Lack of tools and equipment to perform duties No standards for service Hygiene issues No development
Pros
Nice view, beautiful surroundings
Cons
Lack of training and development
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Environnement de travail professionnel
Account Manager (Former Employee) - Reston, MB - 21 June 2022
J'ai vraiment aimé travailler dans cette entreprise. L'équipe était superbe et le responsable était toujours à l'écoute en cas de besoin.
Pros
Repas gratuits et transport
Cons
Aucun
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Fun environment
Server (Former Employee) - Whistler, BC - 13 June 2022
Everyone you work with are fun and young ,it is a fast paced work environment . You pretty much work with the people you live with. If you are the type that wants to relax after work and have alone time, this job is not for you. Expect to work long hrs. People come and go all the time cause it’s a backpacker town.
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Fairmont hotels
Liquor Stores Manager (Former Employee) - Lake Louise, AB - 4 June 2022
This is a great company to work for and can take you all over the world if you please. Great work environment and excellent people make a day at work feel happy and energetic. Great opportunities for advancing in any department. You can transfer from hotel to hotel all over the world.
Pros
Excellent work / life balance
Cons
Can't think of any cons
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Great pay, difficult schedule
Banquet Server (Former Employee) - Victoria, BC - 25 May 2022
Decent place to work, but for junior employees, there is an expectation to be available pretty much any time, yet some weeks they will have no shifts available for you. When I did get hours, the pay was exceptional (hourly + gratuities), but with no consistent schedule or enough work, it was difficult to earn enough.
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Transphobic with poor communication skills
Housekeeper (Current Employee) - Lake Louise, AB - 20 May 2022
If you want an environment that compares you to other employees and disrespects you and your identity this is the place for you, with supervisors that refuse to respond to criticism and would rather compare you to other employees then give you input you are better off being homeless because unless you are a robot you will not be good enough for this job.
Pros
Cheap housing
Cons
Constant threats of unemployment and poor communication
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Great place to work
Front Desk Supervisor (Former Employee) - Alberta - 17 May 2022
Fortunate to have worked with such nice coworkers. Great location and amazing culture. It was fun living in the mountains. Recommend working here. Goodluck and enjoy!
Pros
Culture
Cons
Moving up higher
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Amazing workplace to work
Housekeeper (Former Employee) - Toronto, ON - 11 May 2022
Really enjoyed being in fairmont royal york No issues. The managment is nice and free food in the cafeteria, i saved a lot while working there. I wish they had more perks outside of work
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Jobs at Fairmont Hotels & Resorts
Long hours lack of support
Junior Sous Chef (Current Employee) - Lake Louise, AB - 9 May 2022
Be expected to work long hours 12-14 hours daily in an kitchen position. Salary is very low if you plan on moving up in the ranks but I don't recommend it.
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Fairmont is an amazing company overall
Quick Service Staff (Former Employee) - Whistler, BC - 25 April 2022
Fairmont sets the bar. I've never worked anywhere where I felt like I mattered. People cared and that is definitely what sets them apart, especially in the foodservice industry. I was on my internship and I learned so much. All workplaces are not perfect and there will always be something that won't satisfy you but I felt supported and included in my short stay at Fairmont Chateau Whistler. I miss working there.
Pros
benefits, subsidized housing, free breakfast and lunch buffet style, open door policy, inclusiveness, managers are always available when you need to say something important
Cons
physically demanding, isolated locations
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Good pay and benefits
Cook 3 (Current Employee) - Vancouver, BC - 24 April 2022
One of the best work places in service industry. You will enjoy so many things not only pay and benefits but also good experiences and career. It’s hotel, so they never close all year round. You should aware of it. You are working in downtown and have to pay your parking spot if you are driving to commute. Good luck!
Pros
Free lunch, lots of perks, showers in changing room and so on.
Cons
Seniority
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Great company to work for
Manager (Former Employee) - Vancouver, BC - 23 April 2022
The company really does put employees first and has a strong culture of support, community, and excellence. The management provides strong mentorship and training opportunities and there is lots of opportunity for advancement.
Pros
benefits, training, mentorship, advancement
Cons
Work life balance but that it going to be the same in any hospitality job.
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Great place to work if you are under 40 years old.
PAYROLL MANAGER (Former Employee) - Lake Louise, AB - 17 April 2022
Very busy work environment with much to learn. The work is endless and sometimes thankless. If you see it as a challenge and use it as a springboard to something better (inside or outside the company), you will get the most out of your time. You will meet many wonderful people and make lifelong friends. Enjoy it!
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Fun place to work
Valet Attendant (Former Employee) - Banff - 11 April 2022
Free food, cheap staff accommodation. Great work life balance. Got to park loads of cool cars. My coworkers were the best. Got to use Fairmont’s pool for cheap
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Amazing hotel. Amazing people . Amazing landscape
Server (Former Employee) - Lake Louise, AB - 5 April 2022
Staff housing, best time I had in my life so far. Would give anything to go back. Free meals. Staff housing is nice as it’s hard to find many places to live in the mountains.
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Best waiter job in Victoria for tips, benefits, and union wages
Banquet Server, Bar Porter, Room Service Waiter, Stewarding Supervisor (Current Employee) - Victoria, BC - 4 April 2022
Great pay, great staff, best benefit plan in the city in any hotel or restaurant. Free meals in staff cafeteria, 50% off in hotel restaurants, discounted hotels anywhere in the world with 100's to choose from which fall under the Accor umbrella. Union hourly pay, but takes a while to accumulate enough seniority to work full time. Perfect place if you can work as a casual employee and hold down another job. Once you get a full time job, you are set for life.
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Fast Paced but beautiful place to work
Room Attendant (Current Employee) - Banff, AB - 29 March 2022
Job is tiring and you’re expecting to clean 14 rooms a day by yourself. But the hotel has great benefits for staff and they make sure you have lots of opportunities to make friends !
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Productive and fun workplace environment with diverse group of people treating everyone as family!
Housekeeping (Current Employee) - Richmond, BC - 24 March 2022
Fairmont is a great place to work, great management, friendly people, good teamwork, good salary, great benefits and everyone treats you as part of the family, I highly recommend this place to work with!
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Great Place for Career Advancement
Marketing Manager (Former Employee) - Lake Louise, AB - 23 March 2022
Loved this location for career advancement opportunities along with the work-life balance the mountains offer. Lake Louise is a very close knit community, if you're a city person, it probably isn't for you. If you like the outdoors, it'll be paradise. Build your career while you explore the mountains. Incredible opportunity for those looking to lead a more fulfilling life.
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Ask a question about working or interviewing at Fairmont Hotels & Resorts. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.9 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.9 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
4.1 out of 5 stars for Culture
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