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Fairmont Hotels & Resorts
Happiness score is 78 out of 100Above average
4.2 out of 5 stars.
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Fairmont Hotels & Resorts

Fairmont Hotels & Resorts Employee Review
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Awesome workplace because of awesome hardworking hospitable people.

Awesome workplace because of awesome hardworking hospitable people. We take care of people and create awesome memories for guests and co workers alike.

Ratings by category

5.0Work/Life Balance
4.0Salary/Benefits
4.0Job security/advancement
5.0Management
5.0Culture
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Worst management I have ever worked for.

I have worked for over 10 years in hospitality/customer service industry. The management was hands down the worst. They cared more about their overall appearance then helping out the staff in the bar/restaurant. Management would walk over to the bar from the kitchen to yell at the bartenders and serving staff to go run food from where they just came from. They wouldnt help clear tables, serve or run food which is by definition the job of management to assist the floor staff. Management would yell at the bar team during the busy rushes to move faster causing more chaos for the staff. My anxiety and stress levels were so high working at the Fairmont I had to get put on anti-anxiety medication by my doctor. I started to have such bad stomach issues that the doctors could only discribe as IBS as they could not diagnose the cause. Which turned out to be again due to the stress levels of working at the Fairmont. The ONLY reason I stuck out as long as I could (2 years) was due to the Benefits and discounts staff would receive staying at any other Fairmont location.

Pros

Staff discounts at other fairmonts, above minimum wage pay.

Cons

Long hours, no breaks, horrible management, high stress levels
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Incredible pay

The compensation was incredible, but the isolation at this particular location explained why. The frequency of pay raises is unbelievable. Felt like a boot-camp to save money. Lots of young employees, big party scene.
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A very lavish place to babysit

The weekend to weekend hours was fairly good, especially because I am still in school. I learned about the workplace culture, everyone was very kind. The managers were very respectful and treated everyone equally.
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Overall rating

4.2

Based on 1,930 reviews
5
1K
4
546
3
213
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64
1
88

Ratings by category

3.9Work/Life Balance
4.0Salary/Benefits
3.9Job security/advancement
3.8Management
4.1Culture

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  • Awesome workplace because of awesome hardworking hospitable people.