Room Attendant in 100 Front st. West
Happy Place to work peaceful
This Hotel Fairmont Royal York is the my work place that i can keep for ever, People who work with me are all Professional, polite,kind, and very respectful to each and every one.
Royal Service Agent in Fairmont, BC
Great place to work
I really enjoy working for the Fairmont, I keep coming back to it (I've worked at three Fairmont Properties in Canada in my career) and I can honestly say, they are the leaders of Hospitality. The managers trust your instincts and support you when guest are being harsh/ unfair. They give you the empowerment to solve guest issues without them escalating to managers (so they really want you to be confident to resolve guest issues which can be hard at times but managers are always around to help you out.)Everyone supports each other and each department really do try and help when they can. My only complaint about the company is guest can be the worst, some can be very demanding and some interactions can be hard on your mental health. They don’t happen very often but since the pandemic Guests have expected a bit too much that the industry and not always predict or fix (Example, if the government put in a restriction for no sit down service that will completely hurt the hotel and you will hear about it/ try and figure out a way to assist these guest when the restrictions happen and become in affect a few hours later) but then you get one guest that can turn everything around for being so sweet and kind and really understanding ( and you can if available upgrade their rooms or send amenities) Over all I’ve made life long friendships from this company and have learned SO much about Hospitality, If you are empathetic and love working with people this is the company you would want to work for.
Guest Room Attendant in Vancouver, BC
Good company, good wages but stressful work.
The colleagues there are mostly nice and supportive, with a few exceptions.Fairmont is an excellent company but the work is overwhelming the majority of the days. Always finished the days feeling drained and with no energy last to spend with my family.
Coordinator in Vancouver, BC
great and talent team/culture
overall not a bad company. extended benefit is pretty basic with pension plan. The company promotes collaborating culture with good training system. Unfortunately the management team is not always leaders of the example. Some top management team member have no hospitality background and don't understand the company's policy.Dealing with demanding customers plus rotating shifts can make work more stressful. not a work/life balance type of job unless you are at the top of seniority.
Assistant Manager in Lake Louise, AB
Colleagues will throw you under bus
My experience was very cutthroat with this company. I felt like I was killing myself only to get thrown under the bus by my boss on multiple occasions. The company protects people in high management positions and doesn’t care about anyone else. THE MOST TOXIC WORK ENVIRONMENT.