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Fairmont Banff Springs
4.4 out of 5 stars.
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Fairmont Banff Springs Careers and Employment

About the company

  • Company size
    1001 to 5,000
  • Industry
    Hotels & Resorts


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Browse jobs by category

Food Preparation & Service

8 jobs


Salary estimated from 77 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 119 reviews and is evolving.


Kitchen steward in Banff, AB
on 1 June 2021
Fast paced in summer season and slower in winter/spring.
There are a lot of opportunities for advancement and benefits available to workers. Had Covid19 NOT happened I would still be there but I chose to leave & come back home. I absolutely loved working in Stock as the dishwasher and was very sad to leave. This Hotel and the Accor Hotels are fabulous to be employed at.
Grounds Attendant/Gardener in Banff, AB
on 24 February 2021
The company is great, but the Grounds department has given up
Let me start off by stating that the company itself is great, has many benefits and treats their employees like a family. On the other hand, the grounds department needs a serious overhaul. - We were not paid fairly for the laborious work that was involved in the job. Notably during the winter where you're expected to freeze to death for 8 hours a day chipping away at ice and shovelling snow. - The supervisors (one in particular) micromanage their employees to no end and do not leave you alone to do your job. We were all adults and did not need to be babied every hour of the day. Quite a lot of the job duties provided from the supervisors were just busy-work, and work tasks did not always make sense, or were a waste of time. - The clothing and uniforms provided were not appropriate for the harsh realities of the winter - cheap, off-brand clothing that did not reflect the culture of a luxury hotel. I felt sordid every day I came in and my mental health deteriorated in a matter of months. We were the most visible employees outside of the hotel for guests to see, and you can't provide something that looks and functions decently and embody what a luxury hotel ought to represent?- Management has no passion and is quite clearly depressed, we could see it every day. Absolutely no confidence in themselves. They are stuck in their ways and DO NOT listen to employees below the supervisors. Good luck making any progress with them while they sit there half asleep, depressed and leering at you like you have three heads. They know you'll leave after 6 months so why bother listening to you?New employees, STAY AWAY and go into a different department.
Guest Services Agent in Banff, AB
on 8 October 2020
Big place, different opportunities depending on department
I worked there for 2 departments; Housekeeping and Guest Services. Housekeeping was quite hard. Management was always changing, often had no clue what was going on, didnt know how to dispatch tasks properly. It was a bit of a mess. On the good side, hours were good, pay was good and the team was great. Also, there was a lot of advancement opportunities since everyone was always using this department as an easy way to enter the Fairmont company.Guest services was better, the team members were people that had been there for quite some time, the pay was incredible but the responsabilities were bigger too. The management had been there for quite some time and probably will still be there for quite some more. There is not a lot of place for advancement. Worked for them for 3 years and was still a colleague, but since the department is big in itself the tasks were different through the weeks and it made working in this environment fun.Overall, the Fairmont is a good company to work for. They have a lot of employees benefits, team building activities outside of work, and they do take care of their employees. Would recommend to a friend!
Banquet Server in Banff, AB
on 31 August 2020
The best place to work
I have worked there for 15 years as a full time. I have gained so much knowledge and experiences. The company is the best place I have ever worked for. I sincerey appreciated the company.
Second Cook in Banff, AB
on 18 June 2020
the hotel
I have worked in the Fairmont Banff spring for one year it was a great honour for me and cause of covid 19 that stopped my career there its really nice place .

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Questions and answers

People have asked 15 questions about working at Fairmont Banff Springs. See the answers, explore popular topics, and discover unique insights from Fairmont Banff Springs employees.

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Interview insights

Insights from 62 Indeed users who have interviewed with Fairmont Banff Springs within the last 5 years.
Favourable experience
Interview is average
Process takes about a week

Interview questions

Very long in-depth questions about past job experiences

Shared on 23 August 2019

They ask a lot of questions, particularly in the questionnaire but essentially, the goal is to identify your personality in regards to the brand image and your potential to succeed in the environment.

Shared on 5 May 2017