Fairfield Inn & Suites 
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Fairfield Inn & Suites  Guest Service Agent hourly salaries in Canada

Salary estimated from 15 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: November 25, 2020
Meets national average

Job openings matching Guest Service Agent in Fairfield Inn & Suites 

  1. Guelph, ON
    GUEST SERVICE REPRESENTATIVE/ FRONT DESK AGENT. Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations.
    Easily Apply
    30+ days ago
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Reviews about Pay & benefits for Guest Service Agent at Fairfield Inn & Suites 
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Toxic work environment
The work environment at this location is extremely toxic. One employee that works the front counter terrorizes the rest of the employees with rudeness and incompetence but do to familial relations nothing is done about it. Constant criticism and negativity from management with absolutely no positive reinforcement. Ownership lacks the skills to be considered professional, well employing a manager with absolutely no management skills. Problems are left for the employees to deal with with no help from management. Brand standard are only followed when it’s convenient for management. If you would like a job with little to no training, no assistance from management, where familial relationships are more important than professionalism, low pay and no benefits this is the job for you.
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Very family orientated
I have worked for the company for over 14 years part-time. Different customer service, takes some getting used to. I am the night auditor and a typical work night for me is checking customers in the hotel and taking complaints
Pros
Discounts on any Marriott hotels
Cons
Slow on giving raises
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Alot is Expected for Very Little Pay
The training is very serious and strict. Management had many rules and regulations for every small thing. There are way too many expectations placed on hourly employees for VERY little pay. Many people dont last because it just isn't worth the stress.
Pros
Discounted hotel rooms, good room for advancement
Cons
Not enough pay, uptight and strict environment, management is always changing
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More Fairfield Inn & Suites  Customer Service salaries

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How much does a Guest Service Agent make at Fairfield Inn & Suites  in Canada?

Average Fairfield Inn & Suites  Guest Service Agent hourly pay in Canada is approximately $15.27, which meets the national average.
Salary information comes from 48 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.