Great at the first, but..
Manager, Customer Service (Former Employee) – Calgary, AB – 19 July 2017
Working at Fabutan is fun in the beginning. Worked with lots of great girls, but a lot of them left on their own accord, or were let go due to not being "good enough". Very high turn over rate. It is extremely sales/performance based. If you expect to move up, you had better be good at sales. Typical days involve upselling product and services, hitting (sometimes intangible) goals, cleaning and maintaining the studio, and doing cash outs. Was also a manager, so that involved hiring, training, and dismissal of staff, as well as general day-today business ops, and cash management, as well as over seeing inventory. Managers were expected to bend over backwards for their locations. It gets ridiculous.
Fabutan can be very catty, and upper management is a joke. Hypocritical, judgmental, immature girls who talk down to you. After being with Fabutan for many years, I felt it has changed and gone deeply downhill. The pay was not worth the stress at all. Product discounts, and free services was nice to have; but it doesn't accommodate for the wage gap, and high performance expectations. It would be different if it the business and ownership was modeled differently, I think. It has become too much about the money, and not enough about the customers. Sometimes, I miss it, and other days I don't.
Free tanning, product discount, get to work on people and selling skills
Low pay, hard to advance within, no job security, not a lot of hours unless you are management or a top seller, catty attitude among staff