Dietary Aide (Former Employee) – Calary, AB – 23 August 2018
The facility I work for is not a good place to search for a job. Staff turnaround is ridiculous. Wages are the bare minimum and job roles are overloaded. Each department has the bare minimum for staff with too many duties. No moral. Staff argue constantly with each other and too many micro managers. Management does not deal with any major issues so the environment in there is chaos. No raises. No recognition. Upper management does not acknowledge staff when they visit. Definitely not invested in their employees one bit.
Management and long term employees are ignorant, lazy, vindictive and BULLIES. Nothing is done about it. You will never be praised. Expect to be denigrated on a daily basis. Upper mgmt. and head office are aware and do nothing. They are concerned with the profits!
Residents, education team
Lack of support, bullying culture, short-staffed, disrespectful culture
Management (Former Employee) – Saskatchewan – 1 December 2018
The work life balance is not there at all especially if your in management. Esprit is a new retirement community that needs a lot of work, not sure the upper management really knows how to handle it. They risk patient safety, poor culture, dont have a common vision and a real lack of communication. The residents are amazing as well as the front line workers just unfortunate that they have a weak corporate!
Management have very poor skills and no respect for staff
PSW (Former Employee) – Timmins, ON – 25 September 2018
Management team in Timmins need excessive training in how to properly treat and communicate with their staff. They hugely lack respect for them. They view their staff as "lesser than" instead of as part of the working team. Confidentiality is a huge problem. Nothing can be said to management that will not soon be known to everyone. This Extendicare is VERY POORLY MANAGED on many fronts. ALWAYS short staff. High turnover. Very clicky. Good performance/hard workers are rarely acknowledged. Very low morale. Always been. Somewhat of a toxic work enviroment. The staff are a great bunch to work with on the most part. They have each others back and try to help each other as best they can under the work conditions given. Many solid friendships have been made. But its a high price to pay. I would never recommend Timmins Extendicare as a place to work.
Staff are very caring; work hard; dedicated; beautiful new building
Management; always working short staff; low morale;
Personal Support Worker (Former Employee) – Peterborough, ON – 13 February 2019
OMG where would I even start, this company cares more about money in there pockets then the residents that live there. Always working short staffed. Impossible to give the care that you really want to give to the residents. Management refers to their PSW staff as “lazy and illiterate”. I would never put my loved one in the home I worked in unless I had a bed right beside them so that I could make sure my loved one was looked after. There is no time to engage with any of the residents. In the summer if they can’t get out for some fresh air on their own, they are stuck inside. Not enough staff. Management just decides to transfer staff to different areas, no continuity for the residents. I could go on and on but I think you have the picture by now.
Health Care Aide - HCA - CSW-RCA (Former Employee) – Oshawa, ON – 8 December 2018
I worked their than I had serious health issues and then my manager says to me ,you have been so good up until this point. I didn't plan my illness and it was from working so many hours and double shifts. The management needs to be better trained. Also if you keep treating your employees like they don't matter when someone gets sick. Something is wrong with this because I help people and get so much satisfaction out of making people happy. Then when a PSW gets sick and phones in because they don't want to make other people sick that are vulnerable and fragile ,they tell you that it's hard to replace you for that shift. If we weren't sick we would be there. So the Oshawa extended care on park Rd needs a over haul.
Licensed Practical Nurse (Current Employee) – Calgary, AB – 22 March 2018
I am fortunate I was hired in this place as my first LPN job because everyone cares for everybody. There are 6 units and all my orientation in each unit were very helpful and informative. Nurses worked together. There is collaboration in each department for the ultimate resident's care.
Care Aide (Former Employee) – St. Paul, AB – 25 September 2018
Working for Extendicare was an experience like none other. I learned the value of true teamwork as we would tend to the elderly. The relationships and personal growth were greatly valued, as I still carry these values in my day to day activities as a mother. The hardest part of the job was leaving. I missed the people I worked with and the seniors. I still miss them and keep in touch with them even today. A typical day at work involved daily care ( such as feeding, bathing, etc.) of the elderly. Our job was to maintain their sense of dignity throughout their time at Extendicare. I treated the seniors as I would have wanted to be treated. I enjoyed going the extra mile to make them smile, to give them that sense of peace and belonging in a place that may have seemed less like their usual home. The most enjoyable part of the job was the bonds that grew between myself and the patients. I enjoyed every minute, even the more difficult ones. This is because it gave me a sense of purpose as a caregiver and as a human.
Registered Practical Nurse (Former Employee) – Port Stanley, ON – 13 November 2018
Great co-workers and residents but all staff are overworked and underpaid. Little recognition given to staff that go above & beyond. Certain staff are unable to take their breaks as they would not get their work done in an eight hour shift if they took a break. Older building that needs updating and newer equipment to make work environment more enjoyable for staff as well as residents.
Worst and I only put a star cause u have to 1 to 10 they would get a 0
PSW (Current Employee) – Toronto Pearson International Airport, ON – 15 August 2018
Used to be the best company ,Change of management and it all went down hill the they no longer care about residents or there staff you just do what your told wether it right or wrong or you no longer have a job they will just cut your hours till you have no choice but to leave THIS IS REALLY A TERRIBLE COMPANY NOW....
non the pay not worth having to leave your humanity behind
Personal Support Worker (Current Employee) – Kirkland Lake, ON – 13 December 2018
I enjoyed working at Extendicare for the most part. The facility I worked at had great staff but was very understaffed . Which made your day a lot harder since you're picking up the extra work. But i did enjoy working for there home.
Registered nurse is managerial Capacity (Former Employee) – North Bay, ON – 1 September 2018
Would not recommend this company. Have worked for over 4 LTC providers in 15 years, this is by far the worst. Poor leadership within the org , limited if any supports. No concern for the residents or their well being. Not the sort of company I will work for!