Executive Flight Centre Employee Reviews

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Unstable work environment
Customer Service Representative (Current Employee) –  Edmonton, AB15 January 2018
Work environment is too unstable, the company tends to pay a little higher but does not guarantee you permanent employment. They will typically fire you before you become permanent so they can save money on benefits. The managers have tendency to not understand the core problems and finds best to fire people rather than focusing on improvements.
Pros
Amazing coworkers
Cons
Upper Management
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Suck the life from an otherwise fun job
Aircraft Refueler (Current Employee) –  Calgary, AB12 October 2017
The company has gone through a series of changes in attitude, culture and management in recent years. It's too bad that a "do as I say" attitude has taken hold and not using the available talent pool to it's advantage. This extends to managers with new hires wanting to "make their mark". All of this amounts to nothing more than marking a pole like our four legged friends, and demonstrates the ineffective choices for managers that the company makes.
There is absolutely no chance or opportunity to advance from your position, with the only movement being awarded through attrition or by being "old buddies" with those in power.
The job should be enjoyable and stress free to those who understand the aviation culture of "on time departures" and the critical nature of giving clients the service they require to make their jobs and ours possible. Sadly this concept is foreign to the bosses at EFC.
Pros
Working with a few great people.
Cons
Idiots and egotists for Lead Hands and Managers
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Work Hard / Play Hard Environment
Head Office (Current Employee) –  Calgary, AB10 May 2017
Great Benefits
Work Life Balance
Fun place to work
Team environment
Good Compensation
Management values employees
Flexible start/end times in office
Great people
Pros
Work Life Balance / Flexible Hours
Cons
Follows Federal Labour Code - Don't get all provincial stats like Family Day, More paid time off would be nice
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Excellent company in being successful and good to employee's and benefits, such as medical, dental etc.
Customer Service Representative (CSR) (Former Employee) –  Calgary, AB20 January 2017
Communicate with customers by phone, radio or in person to determine nature of customer's request, taking action to resolve issues and concerns.
Generate computer flight manifest and coordinate check-in process, verify passenger counts.
Complete check-in process, baggage and direct passenger handling.
Process missing/damaged baggage incidents reports.
Organize invoices, accounts payable and aircraft billing.
Reconciliation of fuel tickets and fuel farm activities.
Our clients were oil companies and charters travelling on the Canadian Regional Boeing Aircrafts.
Pros
Our team was fantastic.
Cons
Problems that would hold up the plane from leaving on time. Penalties by Canada Transport
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Good pay, little else
Line Technician (Former Employee) –  Edmonton, AB28 November 2016
The strength of this company comes in its pay. They pay higher than the world average for the positions that they have. Unfortunately that is not competitive with the truck driving industry that they would be competing with for employment.

They management uses ideologies from the 1980's when running their business and do not take the employee into consideration when making changes. 0 notification of shift changes, 0 reasons given for anything.

There is no thought to system wide changes that would affect the personal. This company is very reactive and although they should be able to predict certain behaviors of clients they seem to be surprised at every down turn and end up laying off half their staff only to post rehires of that same position within days.

During lay offs they will keep the people who under perform and let go of long time employees who have acquired skills and familiarity with clients and contractors. Every time a pilot or client comes in they see new faces and those new faces need to be taught the individual needs of the client time and time again.

If you want a job that pays well but has no future (especially if you get promoted) with a company that eats itself from the inside out. EFC is the place to go.
Pros
Good pay, 24/7 shifts
Cons
Short Sighted Management, Constant Layoffs, Bad Work Life Balance, Underskilled Co-Workers
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Ramp agent
Ramp Agent (Former Employee) –  Edmonton, AB9 November 2016
I worked at executive flight Center 1 month then they gave me a letter about layoffs the same day they put a job ad for a full time ramp agent
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Terrible Company to work for
Customer Service (Former Employee) –  Edmonton, AB3 November 2016
Terrible experience. Worked full time for a year, understaffed and overworked. Revolving door of new employees. Management and supervisors are friends, so unless you're "in" good luck at advancement, or any sense of job security.

I'd skip this one if I were you!
Pros
Get to work around aircraft
Cons
Long hours, no benefits, no flight benefits, poor management, terrible scheduling, under qualified people currently in integral positions. Gong show
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I genuinely enjoyed working at Firebag
Ramp Attendant (Former Employee) –  Fort McMurray, AB23 September 2016
Start fuel sampling, and keep daily records.
constantly taking courses
management was fine
get along with co workers very well
keeping runway clear in winter
satisfaction of doing a good job
Pros
airport jobs are great
Cons
working outside in frigid cold weather
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Alright Pay, but not every Fitting for life out side of the job.
Ramp Agent (Former Employee) –  Edmonton, AB1 December 2014
EFC, is an un-organized company, with better Management it would be a better.

the supervisors have not idea what's going on in the company, there is no communication between any of the head bosses.

also sometimes they forget to pay you and make you wait another 2 weeks to be paid.....


never again would i work here
Pros
benefits
Cons
4 hours of down time at a time, long days, poor management, un equal treatment between employees.
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Hardly any time off, will work you until you die
Customer Service Representative (Current Employee) –  Fort McMurray28 July 2014
This is a hostile place to work, where the employees often gossip about one another behind each others back.

Management and Supervisors are friends with some staff which creates a toxic environment if you are not on the 'inside'.
Pros
You get a pay check.
Cons
Long hours, no public holidays off, low pay, abuse from customers.
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Great people to work with
Airfield Equipment Technician (Current Employee) –  Firebag, Ab12 June 2014
enjoy the people but way to much pressure is put on one person to take care of such an important place
Pros
co-workers
Cons
Long hours
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Overall rating

2.4
Based on 12 reviews
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