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Execulink Telecom
Happiness score is 36 out of 100Low
2.5 out of 5 stars.
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Execulink Telecom Employee Reviews for Technical Support Representative

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2.7Pay & benefits

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Found 4 reviews matching the searchSee all 33 reviews
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How far they’ve fallen!

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I worked at Execulink for several years. New management has completely ruined what used to be a fun, family-oriented work environment. With the purge of highly effective, gracious middle management came wage cuts and increased work loads. Staff turnover is now a huge problem, and I can no longer recommend Execulink as a good place to work.

Pros

Great, modern facilities. Benefits.

Cons

Aggressive cost-cutting ruined the work environment
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Micro manage, very stressful

First of all CSR job with third party internet provider which you don't have control over.You will not be 1 min free during you work time i know you don't expect this thing still. Getting calls you are not suppose to get. Cant transfer it to right department without asking which makes customers frustrated.

Pros

Easy to get a job

Cons

Micto manage, unrealistic goals
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Energetic and motiviating :)

I have worked here for over 2 years now, and as long as you are dedicated and willing to learn, it is amazing place to work. Yes the training is hard and intense, but very thorough and informative. There is always people there to support you when you have questions. The kpi pay outs are amazing to get! The the pay is very reasonable with yearly raises. There are so many options to grow in the company, all you have to be is a hard worker. They do have a high turn over rate, because majority of people who are hired either do not put the effort in, or are not able to handle the stress and call volume. Overall a great place to work if your ready for a challenge!

Pros

Very nice staff, sociable people, motivating supervisors, aweaome trainers!

Cons

Sometimes can get busy
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Call centre environment

Execulink is a great learning opportunity. It is a fast paced environment and there is plenty to learn that must be learned quickly and efficiently. It is a great place to get started in IT.
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Overall rating

2.5

Based on 33 reviews
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Ratings by category

2.8Work/Life Balance
2.7Salary/Benefits
2.3Job security/advancement
2.3Management
2.7Culture

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