Generally a good workplace, but there are a few drawbacks.
The management is very supportive of staff and recognizes individual efforts. There regular opportunities for advancement or staff development.
Most notable failing is the Quality Assurance department, as it only reviews the Technical Support. As such, Sales and Billing department mistakes often get overlooked, often creating further problems for the Technical Support department.
Interest free loans to employees for new computer purchase
No dental plan; Quality Assurance for Technical Support only