Execulink Telecom
2.5 out of 5 stars.
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Execulink Telecom Careers and Employment

About the company

  • CEO
    Ian Stevens
  • Company size
    51 to 200
  • Industry
    Accounting & Tax
Learn more

Jobs

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Customer Service

4 jobs

Salaries

Salary estimated from 119 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 34 reviews and is evolving.
4.5020172.6720182.2220191.5020202.332021

Reviews

Customer Liaison in Woodstock, ON
on 13 October 2020
Customer Liason
If I was more tech savvy and knew had a sense of how Internet providers work, I’m sure I would love it 1000% more. Since I was just learning everything through the training it took me a long time and a lot of patience to complete a call and seem like I knew what I was doing.
Customer Liaison in Woodstock, ON
on 12 September 2021
Toxic company
Toxic employer They will not let you move forward in your career with different companies.never give reference.They are under staff and lot of work pressure for individual.You do live chat and calls together with emails makes difficult to focus on particular issue.Their unrealistic goals are almost impossible to achieve.Not able to solve issue permanently always try temporary fix which drives more calls. Supervisor don’t know half of their stuff they always need to verify with others. Upper management is poor. Other departments will seed your wrong feedback to supervisors.customer care agent are thrown under the bus while other departments just blame them sending wrong feed back.If you need leave because of some reason they will ask to swap or manage your schedule but you have to be at work.They want you to be available for them for overtimes as they don’t have enough staff.Your efforts are never appreciated. When needed support does not answer you on time. No room for growth.
Technical Support Representative/Customer Liaison in Woodstock, ON
on 20 June 2021
Micro manage, very stressful
First of all CSR job with third party internet provider which you don't have control over.You will not be 1 min free during you work time i know you don't expect this thing still. Getting calls you are not suppose to get. Cant transfer it to right department without asking which makes customers frustrated.
Growth Sales Agent in Woodstock, ON
on 28 February 2021
Fast paced and fun
Very diverse company that is continually growing. The Growth Sales department is very welcoming and supportive to new hires. Management is accessible. CEO is very professional and down-to-earth. I’d wanted to work there as a result of positive experiences as a customer. Thoroughly enjoyed my time at Execulink! Fast paced environment and many opportunities to move up or move to a different area of the company. Supervisors affirm successes and challenge you to grow. Lots of continued training meetings to keep everyone informed of new initiatives and how to implement.
Technical Support Representative in Woodstock, ON
on 3 December 2020
Energetic and motiviating :)
I have worked here for over 2 years now, and as long as you are dedicated and willing to learn, it is amazing place to work. Yes the training is hard and intense, but very thorough and informative. There is always people there to support you when you have questions. The kpi pay outs are amazing to get! The the pay is very reasonable with yearly raises. There are so many options to grow in the company, all you have to be is a hard worker. They do have a high turn over rate, because majority of people who are hired either do not put the effort in, or are not able to handle the stress and call volume. Overall a great place to work if your ready for a challenge!

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Questions and answers

People have asked 17 questions about working at Execulink Telecom. See the answers, explore popular topics, and discover unique insights from Execulink Telecom employees.

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Interview insights

Insights from 31 Indeed users who have interviewed with Execulink Telecom within the last 5 years.
Average experience
Interview is average
Process takes about a week

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