Escape Manor
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Escape Manor Employee Reviews

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Canada11 reviews
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5.0
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A great work environment with excellent staff members. Supportive, friendly, and collaborative teamwork leading to overall high morale yielding five-star results.
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1.0
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Management is very unprofessional. Instead of problem solving they create problems for everyone and blame you. It's no longer based on work performance and what you're willing to do for the business but if you're willing to suck up. The Assistant GM is on an obvious power trip and people feel as if he steals employees tip outs. Good luck to all that try and work there
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4.0
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Excellent team and business to work for, even the slow days aren't very slow. The team seems to care about the customers as people and not just customers, as well the staff care for each other.
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2.0
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The positions at first showed a lot of promise and opportunity. Mgmt fails to give complete training to their employees and display shows of coldness toward employees who have questions and are not supportive. Employees are afraid to approach mgmt and this created a toxic environment.
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4.0
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I really enjoyed working at Escape Manor, I found the job to be fun and challenging without being overly strenuous. My only criticism would be that we were expected to handle things at the reception desk a specific way, but we weren't always told what that way was. So I could enter information one way for weeks and then get an email on the fourth week saying that it had been entered wrong, though I had not been told how to do it the correct way.
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5.0
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Fun, creative and always changing. Management is very engaging and always looking for new ideas. Great guest relations - the soul of the company. Very collaborative.
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5.0
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Great place to get creative. Amazing job culture and company mindset. A pleasure working with this team. Its honour to be able to create unforgettable experiences for every guest -- every time.
Pros
Passionate team, cool environment, fantastic management
Cons
Shifts can be unpredictable, new problems always pop up!
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5.0
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It was fun working there. Good money, fun stuff, understanding managers, free axe throwing and free escape room.Nothing bad i can say about the place.
Pros
Good money
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5.0
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I started here last summer at one of their locations. Very happy to hear they're expanding into Toronto. 4 awesome guys who have created a really great fun atmosphere to work at. A job you'll never really complain about if you don't mind being on your feet and constantly interacting with people.

If you're a people person, this is the job for you! The managers really make you feel like you're one of them and part of a family. Love working here and will continue to do so!


However, that being said, sometimes they (the managers) don't take your suggestions or opinions seriously since they have their own way of doing things.
Pros
Pay is good, hours are okay, fun place to work
Cons
Lots of standing around sometimes, not many breaks, suggestions for improvements taken lightly
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4.0
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This is a great job where (for the most part) you get paid to have fun. A typical day involves greeting guests and locking them up, monitoring groups, trying to reach re-book and sale goals, and the occasional "Bob the Builder" moments.
Pros
Great team
Cons
No breaks
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5.0
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Full of great staff and managment that treat their employee's great. Very fun and easy going environment to be around. Good flexible night time hours which are great for students.
Pros
Great owner & manager willing to work with your schedual.
Cons
Hours are mostly during the evening.
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