A typical day included answering phone/email inquiries and issues from MGAs, Advisors and clients.
Problem solving, technical trouble shooting, providing accurate and helpful information was a daily task of this role.
The workplace culture was one of the best parts of the job. As an employee you were kept in the loop on all aspects. From company - more... wide developments, to internal team meetings and community events.
The hardest part of the job was the truly the complexity of the role. There is a lot of information and details that were hard to grasp/relay to MGAs, advisors and clients. For ... - less