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EQ3 Employee Reviews

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Canada11 reviews
Found 11 reviews matching the search
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4.0
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The company had a pop-up store. The manager came from another store just to oversee our store. but he wasn’t around much. The staff and clientele were very enjoyable. The product was very good so it was easy to sell, even though our store received ‘seconds’. Pay was below minimum wage. No commission.
Pros
Managers don’t hang over your shoulder, so you have the freedom to sell using your own style.
Cons
Manager didn’t encourage the staff.
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1.0
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This job is demanding. I was able to learn the daily functions of the office administration as well as logistics for the delivery driver’s. Head office did not have realistic objectives but the staff was really great to work with.
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2.0
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Employees are supportive and welcoming. Diverse group of hardworking and dedicated people. Productive workplace. Diverse supervisor and management styles
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2.0
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Under pay with overkill workload, your performance does not matter here because there are no room for advancement. A long and Very stressful day to work here because there are so many rude people, some are doing piece work and time is money to them. It’s a very load and dusty environment to be working here.
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1.0
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employees are very rude, very demanding, manager expects a lot, pay is not worth the amount of work. very horrible work environment, manager gets angry at you when he makes a little mistake and you correct him, takes everything to personal. Supervisor needs better communication skills. supervisor is in need of a lot of improvement
Pros
good hours
Cons
not enough pay
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2.0
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Not a fair and well structured pay system! Management doesn't support team and only favors senior sales associates at excelling in sales. No career advancement for wanting to move up.
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5.0
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I enjoyed every single day of my life when I work for EQ3. It's the first job after I moved to Canada. All of my colleagues are work together tightly.I wish all my best to the company.
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5.0
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A great place if you are looking for opportunities. I'm sure each location is different, but the one I work in is great. Good team, always looking inward for ideas.
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1.0
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Pros
- decent pay

- access to Herman Miller product


Cons

- As you move up in positions you typically get paid less because you are taking on more responsibility resulting in less selling hours therefore less commission

- HIGH levels of inequality, men there make more than women (specifically men in the company are offered 7% commission and no hourly wage, where as women are paid hourly + 1, 1.5 or2% commission)

- Lack of commission structure therefore leads to extreme bulling at the workplace

- Employees get promoted based on time at EQ3 (resulting in uneducated and unfit management with zero managing skills)

- Terrible Customer Service (do not allow associates to be invoiced in service process, when clients come back into store there is a huge disconnect)

- Canadian company with ZERO commitment to recycling (throws out defective products in the trash can out back, could be recycled or donated)

- Complete and utter lack of employee management at a store level (both Toronto locations)

- Manager avoids customer calls and issues, sometimes for days

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Advice to Management

- A turnover of a whole store staff in 1-2 years is not normal, especially when it is an ongoing cycle

- There are books on management that can teach you how to effectively deal with situations that arise rather then staying out of them
Cons
unfair workplace
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3.0
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The company is unorganized, and chaotic.
Ordering systems have major bugs, and no IT department to correct them.

Large company ran like a "mom and pop shop"

Management has shady practices.

Canadian based company, and advertise that Upholstery is all Canadian made, except they have recently outsourced production to Mexico, and staff have been instructed to continue to say "Made in Canada"


Overly Competitive, and HIGHLY sales driven. Management is confused, and is focused mainly on image, not on Customer service.
Pros
Great stepping stone, get a chance to work with Designers, and learn things.
Cons
Poor managment, low pay with extremely high expectations.
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4.0
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The showroom has 3 floors as well as the office on the 4th. It takes a lot to go up and down 8h a day but is worth it with all that they sale. Installers are very nice, and respectful to the staff which makes the environment more joyful.

As it is a sales associate job, it is very competitive and feels like everyone is hunting for customers and sales.


Management should allow more meetings to learn about furniture and accessories to provide customers the best experience with the best information.
Pros
Beautiful environment
Cons
Competitive
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