EQ3 Employee Reviews

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2.8Work-Life Balance
2.7Pay & Benefits
2.2Job Security & Advancement
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1.0
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A Great Example of Where Not to Work
Key Holder (Former Employee) –  Toronto, ON18 May 2019
Pros
- decent pay
- access to Herman Miller product

Cons
- As you move up in positions you typically get paid less because you are taking on more responsibility resulting in less selling hours therefore less commission
- HIGH levels of inequality, men there make more than women (specifically men in the company are offered 7% commission and no hourly wage, where as women are paid hourly + 1, 1.5 or2% commission)
- Lack of commission structure therefore leads to extreme bulling at the workplace
- Employees get promoted based on time at EQ3 (resulting in uneducated and unfit management with zero managing skills)
- Terrible Customer Service (do not allow associates to be invoiced in service process, when clients come back into store there is a huge disconnect)
- Canadian company with ZERO commitment to recycling (throws out defective products in the trash can out back, could be recycled or donated)
- Complete and utter lack of employee management at a store level (both Toronto locations)
- Manager avoids customer calls and issues, sometimes for days
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Advice to Management
- A turnover of a whole store staff in 1-2 years is not normal, especially when it is an ongoing cycle
- There are books on management that can teach you how to effectively deal with situations that arise rather then staying out of them
Cons
unfair workplace
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4.0
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Great showroom - Competitive environment
Sales Associate (Former Employee) –  Ottawa, ON7 March 2018
The showroom has 3 floors as well as the office on the 4th. It takes a lot to go up and down 8h a day but is worth it with all that they sale. Installers are very nice, and respectful to the staff which makes the environment more joyful.

As it is a sales associate job, it is very competitive and feels like everyone is hunting for customers and sales.

Management should allow more meetings to learn about furniture and accessories to provide customers the best experience with the best information.
Pros
Beautiful environment
Cons
Competitive
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Overall rating

2.5
Based on 6 reviews
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Ratings by category

2.8Work/Life Balance
2.7Salary/Benefits
2.2Job Security/Advancement
2.2Management
2.5Culture