EPCOR Work-life balance reviews

EPCOR is a decent place to work with good salaries, benefits and training opportunities. The work was interesting and rewarding. Lots of rigid policies and procedures, frequent reporting. They have a very hierarchical management structure and do not solicit much employee input. They just implement things from the top down. Safety is important, but so many policies are being driven by over the top excessive "safety" requirements.

Pros

Good salary and benefits

Cons

Rigid policies with little employee input

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Memorable. They expect a lot but you are also rewarded and recognized for your hard work.

Customer Service Consultant (Former Employee) - Edmonton, AB - 16 September 2023

What is the best part of working at the company?They are genuinely concerned with employee health and safety as it is taken very seriously. They also promote employee engagement, they will help you move toward whatever career ambitions you have, great pay and excellent benefits. The only downside side I feel is sometimes you can feel expendable (a small guy working in a large corporation). I worked for the company for 3 years trying to get on permanent full time but they had other plans at the local worksite first before filling permanent. I had to eventually moved on so I could support my family.What is the most stressful part about working at the company?Epcor pays well and provides excellent benefits but they also set high expectations of their employees. They set the bar high but you are rewarded for your hard work.What is the work environment and culture like at the company?They foster a team environment with heavy emphasis on health and safety, and employee production. You are held accountable for your mistakes.What is a typical day like for you at the company?Show up for work in a secure area (don't forget your employee work badge so you can scan in!), work hard, they provide coffee machines and a clean, safe workplace. They provide a lot for emoyees but also expect at lot from you. Sometimes you miss breaks on those busy days.

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Insights into EPCOR

Based on 20 survey responses

What people like

Time and location flexibility
Ability to learn new things
Fair pay for job

Areas for improvement

Sense of belonging
Trust in colleagues
Support from manager

Great work culture

Procurement Associate (Former Employee) - Edmonton, AB - 11 September 2023

The work culture is friendly, inclusive and collaborative. You really feel like you are part of a team. And it’s a professional and respectful place to work.

Pros

Culture

Cons

Work load

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this is not a good company

Systems Analyst (Former Employee) - Edmonton, AB - 14 June 2023

overpaid upper management ignore the mayhem that exists in the lower ranks. mid level management don't work very hard and their arrogance coupled with incompetence is a bad mix. I would not recommend this company unless you are lazy.

Pros

you don't have to work hard to get ahead.

Cons

highly political, many management are desperate to hold on to their jobs, working people could be axed anytime.

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Amazing coffee and great management.

Energy Services Agent (Former Employee) - Downtown office, Edmonton, AB - 14 June 2023

EPCOR deserves all the accolades it receives about how great it is to work for this company. you are always supported and your manager is very easy to speak with and emails are responded to in the same day if not the same hour.Everyone is professional and the lunch room views are spectacular. The area is a bit sketchy but keep your head up and you will be fine. Parking is paid but they have a fantastic location for transit right by the Roger's Place LRT.

Pros

Snacks and unlimited top of the line coffee, convenient downtown location, excellent management with raise and promotion options.

Cons

Sketchy unhoused population congregate outside at the mission, late hours.

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Nepotism prevails all else.

Utility Worker (Former Employee) - Edmonton, AB - 30 April 2023

The only way to get a job or move up in this company is by knowing someone. And if you don't, you won't get anywhere. Hard work means nothing to them.

Cons

Management

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Excellent place to learn, grow, and contribute to the community.

Manager (Current Employee) - Edmonton - 7 November 2022

I've worked here a long time and it is a great place to work . Be honest, respectful and give your best effort and you can build a wonderful career at this company.

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Enjoyable workplace, amazing location, and career development options

Water/Wastewater Operator (Current Employee) - Kananaskis, AB - 6 July 2022

This particular site works collaboratively together and is open to worker advice and opinions on its operation. There are opportunities for career advancement as well personal development.

Pros

Collaborative work site, Multiple Discipline Work, Good Crew, Above average pay and benefits

Cons

Commute to site

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Great team!

Co-op (Former Employee) - Edmonton - 22 May 2022

No complaints. Fantastic group and satisfying place to work. Interesting projects that allowed for professional growth. There was also the option to job sculpt, doing what you are interested in.

Pros

Freedom to work in ways that work for you.

Cons

Hard to get a job and advance

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Great Company with great benefits but difficult to grow within the company

Service Consultant (Current Employee) - Work from Home - 10 May 2022

Love working at EPCOR as they have great benefits, however, it is difficult to advance and grow within the company which can sometimes be frustrating.

Pros

Work life balance

Cons

Difficult to advance

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Jobs at EPCOR

Manager, Geospatial Analytics

Edmonton, AB

1 day ago

Manager, Platform Services

Operator (Collection & Distribution)

Chestermere, AB

14 days ago

Fune place to work but depending on who you report to

Analyst (Former Employee) - Edmonton, AB - 25 April 2022

I had a good time working here but my nightmare started when my Manager PMO felt threatened by how good I knew my job. There is no room for growth here.

Pros

good pay and benefit

Cons

long hours, no room for growth

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Would definitely recommend

Analyst (Current Employee) - Edmonton, AB - 16 February 2022

My typical day at work starts with morning stretches, start of day maintenance tasks, projects, mid-day maintenance tasks. Sometimes, there are meetings and trainings within the week. Management is flexible and considerate of personal life. Workplace culture is collaborative, safety-focused and an emphasis on employee health (in all aspects)

Pros

High-salary compared to competition due to union, flex-based benefits allows customization based on personal needs, wellness account, personal development account (formal courses paid by EPCOR), donation to charity of choice if volunteering more than 30 hours, morning stretches, free parking, delicious coffee and tea choices, gym and shower on site, work-life balance

Cons

Job tenure happens after 10 years

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Productive and fun workplace

Sr. Systems Analyst (Former Employee) - Edmonton, AB - 21 July 2021

Excellent Company to work for. Interesting Projects. Professional Environment Good Management Received support from coworkers Good Salary Nice offices

Pros

Good Management

Cons

None

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Nice place to work. Good pay.

Utility Worker (Former Employee) - Edmonton, AB - 5 April 2021

Great benefits, good people to work with. However the union structure protects lazy coworkers in many departments. Management couldn't manage their way out of a cardboard box constantly changing crew structures in an attempt to streamline what, I do not know. The best equipment and tools and great home work life balance. I'd go back and work there if I could.

Pros

Equipment, fair pay, union, worklife balance.

Cons

Poor performance by many, union, seniority system, they do not fight to keep good people.

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It was an extremely stressful work environment that I am grateful to be out of.

Manager (Former Employee) - Edmonton, AB - 18 February 2021

Company has the opportunity to be a great employer, however they do not follow what they claim they are about. The company lies to their customers, and continually looks for more ways to reduce the ability to provide good customer care.

Pros

Good pay depending on position

Cons

No loyalty to employees

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Weak Bully environment in Drainage PMO

Drainage PMO (Former Employee) - Drainage PMO - 29 September 2020

Management lacks any form of leadership, insecure, and hypocritical. Constantly changing work guidelines along with increased criticism and belittling. Always withholding required information to do ones job. There has been increased turnover within the PMO for a reason and this is a direct result of poor management. You will never succeed when management doesn't want you to.

Pros

Pay

Cons

Long hours, hypercritical, fault-finding, belittling, underwork, setting up for failure, lack of knowledge sharing

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Work, work some more, repeat

IT Analyst (Former Employee) - Edmonton, AB - 2 June 2020

Averaged about 9-10 hours a day, finished all my deliverables and was rewarded with more work and less time to do it. Issues were communicated, contract was ended. Saw a revolving door of resources leaving with contractors and employees moving on. Not a great balance. Great place if work is your life.

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Fun place to work with great co workers and a awesome job/life balance.

General Labourer (Former Employee) - Edmonton, AB - 22 May 2020

Working at epcor was a good experience for me. I would recommend people apply working here because the job life balance is perfect. They have you work four ten hour days, they also have the option for overtime.

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Watch your back ...

Engineer (Former Employee) - Edmonton, AB - 2 November 2019

Terrible managers ... highly incompetent and will not hesitate to throw you under the bus for failures that are their responsibility. Stressful work environment. Lack of transparency. People get fired all the time. I would not work here again -- despite there being good people/co-workers and good work-life balance opportunities. Not worth the mental stress of dealing with bad managers, a complicit HR department and a culture that revolves around backstabbing others to get ahead. Just sad that good people who work hard get treated so badly ... avoid!

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Excellent Work/Life Balance and Gold Standard Benefits

Operator (Current Employee) - Edmonton, AB - 24 September 2019

Pros: -Offers Banked time and Overtime -Overtime is paid as Double Time -Comprehensive Benefit packaged with enhanced medical and dental -3 weeks vacation to Start -EPCOR offers Career mentoring and Development Programs -1,500$ paid for After hours Education (Continuing education) Cons: -Development can be slow and it can take a long time to build responsibility and keep things challenging

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Customer service consultant

Customer Service Representative (Current Employee) - Edmonton, AB - 11 September 2019

Epcor is a great employer that treats employees extremely well. Flexible, accommodating, with lots of opportunities to try other roles or move departments. Highly recommend.

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