Make them feel like there an asset, give them recognition once in a while. Employees give their 100%, they deserve that much.
Management should include some sort of incentive for better productivity. Negativity goes nowhere. Please do not blame your subordinates for your poor management and productivity skills and lack of good work ethic.
Stop giving them so many hours without a day off! Its that simple. Hire more people with rotatibg shifts!
Assist in the development of relations with management
Give them more hrs and area manager be more polite and respect service people
Management should take into account mid-career professionals' past experience. Don't overlook top talent just because they were hired for a non entry-level position (management trainee). We've all paid our dues, and worked from the ground up, even if it was elsewhere. Our previous experience made us who we are, and you clearly chose a mid-career professional over other internal candidates for the job. Don't leave us where we are: help us grow.