My previous employer for 30 years was a major company. The CEO held yearly town halls. Employees respected them for making time for them.
Town halls connects you with your employees. Hear what they have to say. Come at least once a year to give company updates and hear from your employees. We're the front line, back bone of the company. The only way you know what does/doesn't work is hearing from the employees. This would improve the company employees morale.
Do not let management do town halls, they would not let you know questions employees want addressed.
You can also do yearly surveys where employees can give there input, suggestions.
Hire more staff. Every branch in my area struggled with too much demand and not enough employees.
Make the compensation packages sufficient to keep GRM and RVP positions filled with the same individual. This will maintain the culture of the company and the vision EVERY employee should hold true of the company.
I will make every thing womanly possible better place to work