Toxic place to work.
Stressful, toxic, unprofessional place to work. If I could give this place a "0" rating, I would. Team "leaders" were everything but leaders. Took advantage of students and staff, by having them run personal errands for them. Would leave work early and go home, pick up their kids, etc.
Honesty was not this agencies strong suit. Reports were often written dishonestly- changed to comply with policies and procedures and the LAW! Team leaders lied to cover their own a**.
You were discouraged from calling the police when clients were out of control. Unless someone was seriously injured and needed medical attention- don't bother calling 9-1-1. Staff were constantly assaulted and management genuinely did NOT care.
HIGH staff turnover rate (you ended up working with agency staff usually) and staff were constantly sleeping with each other outside of work. DRAMA, DRAMA, DRAMA!
This was the WORST place I ever worked. Steer clear. The money was average for the position and they did negotiate salary, BUT, your mental health is worth SO much more.