I liked that you got benifets from day one. 4 weeks holidays to start if you were over 30, and 3 weeks if under 30. Every holiday off with pay, ans 12 flex days. The bad thing is that they make you out to be a robot, and then even if you do everything right, they do a questionaire that they send to the clients, and if the client is not satisfied, then - more... you will be questioned. They would dock you lots of points on quality for not branding the call at the first, and end of the call, stating the clients name, and addressing the issue at hand. management has favorites, and there are different rules ... - less
ProsGood Pay and Benifet package
ConsFavoritism amongst employees, and very mundane.