Bilingual Customer Service Representative (Former Employee) – Kingston, ON – 5 September 2018
Sitting down for long periods of time, stressful, no gratitude, not professional. High turnover in customer service, like a revolving door. People working there are not complemented and supported by managers. Lack of support.
Underwriting Assistant, Group Underwriting (Current Employee) – Kingston, ON – 20 August 2018
Empire is a great Monday to Friday employer with good benefits and moderate salaries. They do encourage and pay for industry education. Many people spend a lot if not all of their working careers here.
Regional Sales Associate (Former Employee) – Calgary, AB – 20 November 2017
I was recruited by a head hunter, and left a big bank to work for them, because the money was good. They lacked decent product offerings for the broker-dealer channel on wealth management. They did not provide training until a year after the job. Constant turnover. Biggest waste of my time.
Telephone Customer Service representative (Former Employee) – Montréal, QC – 6 April 2017
As a customer service representative, I enjoyed helped people with everyday questions and provide prompt solutions to their needs. It was a very quick-paced environment, as we were short on personnel so it was a very big work load. But the pay was great and the benefits too.
Marketing and Social Media Associate (Current Employee) – Kingston, ON – 15 March 2017
I had a great time working for Empire life while I was still attending university. They allowed me to extend my summer position and work from home during the school year. I was given responsibility and was rewarded for my hard work. Management was very considerate and I learned a lot.
No chance for advancement, treated like just another number.
Claims Assessir (Former Employee) – Kingston, ON – 2 November 2016
Contract after contract and no one went to bat for us. Top performers were some of the temps and contracts, but they never got any company perks or benefits. The salary is low for the amount of responsibility. It's always a blame game and the gossip is cancerous.
Group Benefits Customer Service (Former Employee) – Montreal, QC – 16 June 2015
Love working for this company. The people were great and the company is very keen on making sure their employees are having fun at work. Dealing group benefits via email, inbound calls. I would recommend this company to my friends and family.
Manager IT, Service Centre and Operations (Former Employee) – Kingston, ON – 24 October 2012
Empire Life is Kingston Ontario's largest private company. Family owned, Empire has an incredible amount of history.
Many of the people have been at Empire since highschool. Empire is bring in more and more talent from the larger cities and its between the local and migrated staff you find the most interesting work environments.