Emera Inc. Employee Reviews for Customer Service Representative

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2.0
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Buyer beware
Customer Service Representative (Former Employee) –  Halifax, NS10 August 2017
NS Power claims to hire from within which is why I took this position in their Customer Care Center, I applied for over 37 internal positions that I had skill sets matching the job, I was only interviewed twice and was not taken serious.
Pros
Free meals during Outage situations
Cons
On call outage situation, treatment of entry level position
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4.0
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good employer
Customer Service (Former Employee) –  Nova Scotia12 December 2016
Worked there for over 6 years. Great co workers, great benefits package and you also get paid vacation.

Company is trying to cut costs therefore other parts of the company lack the proper resources to provide quality service. makes it difficult to do your job
Pros
co workers, benefit package
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Overall rating

4.0
Based on 152 reviews
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Ratings by category

3.8Work/Life Balance
4.2Salary/Benefits
3.7Job Security/Advancement
3.6Management
3.8Culture

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