Elora Mill Hotel & Spa Employee Reviews

Showing all 5 reviews
Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Job Security/Advancement
Job Culture
Events team is an excellent place to work
Events Bartender (Current Employee) –  Elora, ON24 December 2018
The events "grannary" side of the Elora Mill is an excellent place to work. Professional, present, and extremely personable management and amazing co-workers help make it feel like a true work family. Would recommend FOH here to anyone with hospitality experience, or someone looking for their first serving job.
Staff Meal, Management, Clientele
Was this review helpful?Yes 3No 11Report
Job Work/Life Balance
Job Security/Advancement
Job Culture
Misleading, poor management, huge waste of money.
Staff (Former Employee) –  Elora, ON11 December 2018
The Elora Mill Hotel & Spa was a huge undertaking by parent company Pearle Hospitality, and if it was planned properly, it could have been an amazing place to have a career. Poor planning didn't just result in employee problems, but mass problems for guests in turn.

There were many misleading promises given to all departments of Elora Mill, along with problems as so:
- Amount of hours swiftly cut after first month.
- Pay amounts expected but never given.
- Staff overlooked for positions qualified for.
- Customers charged gratuities that never went to staff.
- Staff charged for meals and breaks without either provided for first few months.
- Staff charged uniform washing without notice, months later.
- Staff expected to lift, move, carry heavy objects well beyond their ability.
- Poor planning of property, forcing staff to walk, push, carry heavy objects up & down steep, dangerous hill, worse in winter.
- Staff layed off, fired, or not scheduled due to business levels decreased, however new employees were still being hired weeks before, during, and after those removals.
- Zero communication to staff at any point for major matters, changes, and issues.

With those issues and more, along with bad property planning customers highly affected as aswell:
- Very low parking spaces, forcing a long walk to and from bigger owned parking lot.
- Ceremony space across water way without any of the planned bridges being complete.
- Reception spaces designed to force interaction with staff moving food, trash bags, empty bottles, and trash bin areas.
- Main Mill elevator designed
  more... for everyone, hard for top floor guests or staff always waiting for to use.
- Zero space for wedding parties to prepare themselves in or around the Ceremony or reception buildings.

There were many more issues collected from all departments, still unlisted. I strongly recommend you avoid employment at the Elora Mill Hotel & Spa. They have a huge undertaking planned still with condos, more rooms, more restaurants, but they never planned to care for their staff.
Some management cared.So much money spent which makes the place look great.
Low wage, No hours, Staff undervalued, Unsafe environment, No job security.
Was this review helpful?Yes 35NoReport
Job Work/Life Balance
Job Security/Advancement
Job Culture
beautiful place to work
ESTHETICIAN (Current Employee) –  Elora, ON31 July 2018
the grounds are stunning to work around, the environment is generally a very friendly one. Upper management can be challenging to get a hold of but overall understanding when reached.
gourmet lunches provided for every 8 hour shift
chaotic, construction filled work place.
Was this review helpful?YesNo 2Report
Job Work/Life Balance
Job Security/Advancement
Job Culture
A learning experience working under trained chefs
Cook (Former Employee) –  Elora, ON16 September 2013
I found that I learned a great deal about the food service industry while working under two head chefs and a sous chef; in addition I learned to accomplish a lot in short order.
medical benefits
hot in summer, very cold in winter
Was this review helpful?YesNo 1Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Elora Mill Hotel & Spa. Our community is ready to answer.

Ask a Question

Overall rating

Based on 5 reviews

Ratings by category

3.6Work/Life Balance
3.4Job Security/Advancement

Elora Mill Hotel & Spa Reviews by Job Title

Elora Mill Hotel & Spa Reviews by Location