Bad Management, Bad Hiring, Bad Shelter Overall
CSR - Customer Service Representative (Former Employee) – Edmonton, AB – 12 January 2019
Where to begin.
This place was cliqueier than in a hospital!
The management do not lend a hand when the shelter is short staffed (they sit in their offices cuddling their dogs and cats all day), and thus, the shelter animals suffer, because now you have overworked kennel staff trying to get everything done.
The higher up someone is, the worse they treat the kennel staff it seems. On top of that, they hire people they know, and they don't rotate shift schedules, so enjoy only ever getting weekdays off. You can barely take any vacation as well, because again, the hierarchy.
They also treat volunteers like garbage, almost as if they have no idea, the shelter relies 100% on the FREE TIME those people provide.
You are not paid well, compared to the higher ups... Sorry but the people getting feces sprayed in their faces every day deserve to be paid well.
a shower to wash the feces off you at the end of the day