Felt like family at first, then became nothing but politicsAt first, I was so excited to get the job! My co-workers were a delight to work with and it felt like family and home away from home. The environment was run quite organically and it was a lot of fun. Then top management came in and changed everything. It turned into one big bureaucracy from the top down. It became more about the money and less about the clients. Micromanagement became ridiculous which just created a stressful environment for the staff. There was no room for autonomy or creativity anymore. Even my supervisors' hands were tied! The organization is trying to make more money and cookie-cut recovery which did not feel like they genuinely cared about the clients anymore. They do not take care of their staff well. Feedback, no problem, feedforward never and they did not acknowledge good work. If you didn't line up with the way they wanted things done, you were considered difficult. End of story.
Personal Support Worker in Nanaimo, BC
Bad environment, great front line staff Unfortunately I would have to agree with the other one star ratings. This job has a great facade but once you peak behind the curtain, the sights are horrifying. Front line staff are treated horribly by management and used to scapegoat when patients are angry about abrupt changes to the rules that management makes. Management clearly has no other goal than to make money for the company. There is so compassion at all when dealing with staff. As well, Edgewood cuts costs at the expense of its staff and quality of care just to increase their profits. For example hiring completely unqualified staff so that they can pay them below the normal wage a qualified counsellor would make. It is terrifying that people are allowed to become counsellors with no counselling education for people who are extremely sick and paying tens of thousands of dollars to be at Edgewood. It is not just lying to their patients about the quality of care they will receive but it is also morally wrong. Lots of lovely front line staff but not worth the burn out and terribly treatment from management.
Growing company with talented staffThere are a lot of opportunities for growth in this company. Pay and benefits are decent. Employees are very professional and overall a positive work environment.
Mental Health & Addictions Support Worker in Bellwood, ON
Not Woth The BurnoutAt first it's great. The facility looks beautiful, people smiling and welcoming you. But then you start to see how the system works. Frontline staff are hung out to dry by management. The managers will make sweeping changes to the client rules with no regard for enforcement, and then come down hard on staff for "failing to support the changes." Only for management to change their mind about the whole thing because too many clients complained about it.THEY MAKE SKETCHY HEALTHCARE DECISIONS. Decision-making is solely based on cost to the company and convenience for those in charge. They follow IPOC protocols (COVID regulations) when it suits them.Only benefit is that the clients and most of the frontline staff are amazing people and fun to work with. But you will burnout, get depressed, turn to your vices to cope, wonder if there's something wrong with you, and then finally realize that this workplace is toxic. We lost one corporate executive, three resident directors, five clinicians, and countless frontline staff in half a year. Just save yourself the trouble.
Admissions Counsellor in Toronto, ON
Amazing company to work at!Great company and management. I have been here for a year. The management and environment is amazing. I will definitely recommend this company to friends and family.