Eden House Care Facility
2.3 out of 5 stars.
Write a review

Eden House Care Facility Careers and Employment

About the company

  • Industry
Learn more

Rating overview

Rating is calculated based on 10 reviews and is evolving.



Dietary Aide/Cook in Guelph/Eramosa, ON
on 13 April 2021
Management doesn’t help
Management mostly stay in their offices and do not help out when short staffed, not even for nursing/resident care. Only “on the floor” when the ministry is in the building. Very bad communication between department management and their staff. Most managers are bossy dictators who seem to be angry at staff all the time and don’t even know how to do the jobs they are supervising.Menu is always the same. Don’t have proper equipment for meal delivery so residents always get cold room service meals. Breakfast and lunch hot meals are served on cold plates. Only dinner plates are warmed just barely. Toilet paper is cheap and a thin 1-ply for residents and staff.Job training time is only 3 shifts. Too much to learn in 3 shifts before you are on your own. Staff room and resident dining room is always filthy. Smokers are allowed more breaks than non smokers. No discipline for those smokers who take multiple smoke breaks. Facility is always short staffed. No maintenance persons on weekends, they get Monday to Friday hours and all stat holidays off while the rest of staff are on shift lines that include weekends and holidays.
Personal Support Worker (PSW) in Guelph, ON
on 15 November 2022
First and last experience working as PSW because of this place. Profits is all that matters. Since change in management the new administration has ran home down. Short staffed is normal in health care, but people who has been there for 15 plus years all leave something isn't right.
Personal Support Worker (PSW) in Guelph/Eramosa, ON
on 28 October 2022
Stressful and unorganized
It was not good from the moment I started, unclear on what my role was from the start. Applied to be something else they saw I had PSW experience and med training and asked how I’d feel about doing the meds… just meds…I agreed until I realized it was not just meds they wanted me to be a PSW… alone… only watching 20 residents which wouldn’t be so bad until I realized a lot of residents were not independent and required two person transfers and a lot of redirecting, took a long time to get a schedule for a while they would just call me and ask me to work. After speaking multiple times to multiple different managers letting them know I could only work weekends as mentioned right in the interview process and confirmed with other managers I noticed they scheduled me for weekdays (I’m in school during the week and I let them know this before the interview as well) managers didn’t answer me to acknowledge this even though it was spoken of prior in fact that’s my main problem right there… managers don’t answer unless it’s something they want. Impossible to get them to answer when I wasn’t paid for a month, impossible to get them to answer when I was not receiving my lunches due to being flooded with tasks that were not originally my tasks such as dishes and housekeeping…. But the moment they need someone to work late or come on your day off you will be flooded with communication. Don’t expect pay for lunches even though you only work alone they ask that you ask every resident not to use call bell instead. Management is not good at all.
PSW in Eden Mills, ON
on 27 July 2022
Extremely Toxic and Unorganized
Where to begin … I took the PSW course because I had a love for taking care of people but within a month of working in this toxic environment I was completely stressed out all the time . This place will drain the life out you , and no matter how much effort you put in it goes unnoticed and unappreciated. Management pretends to care but are rarely seen unless the ministry is in , residents are suffering daily due to staffing shortages , no real training due to lack of staff . I felt lost and unsupported by both staff and management . No point in reporting as nothing is ever done about it .
Personal Support Worker in Guelph, ON
on 18 May 2022
Stressful and residents are not properly attended because always short staff
I worked here as PSW.Always short staff and they hire here doesn’t have PSW certificate. Management doesn’t care about the staff and residents. They are always in the office but once Ministry comes they make the greatest drama of all time and they are on the floor.🙄🙄🙄

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 6 questions about working at Eden House Care Facility. See the answers, explore popular topics, and discover unique insights from Eden House Care Facility employees.

See questions about:

  • Dress Code
  • Background Check
  • Benefits
  • Interviews
  • Promotion

Interview insights

Insights from 16 Indeed users who have interviewed with Eden House Care Facility within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Eden House Care Facility locations

People also viewed

  • Companies
  • Eden House Care Facility