ECCO Employee Reviews

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5.0
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Fun and Relaxed work place
Sales associate (Former Employee) –  Park Royal, BC10 December 2019
Learned how to sell and manage customer service. The environment of the store depends on the manager. The hardest part of a job you have to stand for the entire day.
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1.0
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Not a good place to work
Store Manager (Former Employee) –  Ontario30 September 2019
Micromanaging/hypocritical.
Head office hires friends to become managers, seasoned staff are used as slaves to train the new people who know nothing about the company.
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1.0
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Run far away
Store Manager (Current Employee) –  Toronto, ON27 September 2019
They try to charm you during the interview process by telling you it's a "Family Business" but really it's to sucker you in. Head Office loves to micromanage and store employees get no freedom at all. The pay is low but you're told to "Be happy that you have a job". Head office employees from District Managers and above are lazy and no accountability for when they don't perform their duties.

Overall, don't waste your time here there are better jobs waiting for you.
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5.0
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Très bonne. Très correct
Vendeur (Former Employee) –  Montréal, QC3 September 2019
Lieu de travail agréable très professionnel te très ambitieux. Une vrais expérience au niveau de la vente et au service a la clientèle. Cette expérience ma donné beaucoup de confiance au niveau de communication.
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1.0
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Not a fun place to work
National Wholesale Director (Former Employee) –  Markham, ON15 October 2018
lacking in team building and leadership. Not a culture of empowerment and cooperation. Skills not evaluated on results. Succession planning and advancement are very limited.
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3.0
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good discounts, bad management
Sales Assistant (Former Employee) –  Toronto, ON18 July 2018
theres good discounts and it can be a fun place to work because there are a lot of competitions that help drive sales but the people that work for head office suck.
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4.0
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First Job
Sales Assistant (Former Employee) –  Dublin8 June 2018
it was my first job and i learnt all the skills that help me now in working, every kind of job, i learnt tills, selling, and working with a team. I regularly use the skills that i learnt in this job for day to day life
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4.0
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Great work family
part-time brand ambassador and key-holder (Current Employee) –  Vaughan, ON8 April 2018
The people I work with are absolutely amazing and really care about me and my future. Although the job itself isnt too great, the people i work with have become like family to me and make the experience worthwhile.
Pros
great work partners
Cons
bad head office management
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1.0
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Very toxic working environment
Assistant Manager (Former Employee) –  GTA, ON4 April 2018
Very poor management. Management seems to be going downhill. Manager & DM very unfit for the position & fake. DM only hires his friends & family members. Which is very fraustating. DM & his friends/family all double faced hypocrites. Hours, promotion , decisions are given based off favouritism. The management is a joke. They will train you for a day & then you are good to go apparently. If you are not “IN”then they will shun you until you quit.
Pros
Comfortable shoes
Cons
Double faced poor management
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3.0
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Friendly coworkers and encouraging manager
Sales Representative (Former Employee) –  Richmond, BC2 April 2018
The manager I worked with was a very gracious and understanding person. Everyone in the store worked to increase sales and help customers. However because of the nature of the work, sometimes there are not many tasks to do in the store and work can become tedious.
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5.0
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Great Company
Management (Former Employee) –  Surrey21 March 2018
Great company to work for, great perks and senior management treat you very well. Not too stressful KPI'S are achievable and uniform allowance is very generous
Pros
free shoes
Cons
none
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4.0
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work
Full Time Sales Associate (Former Employee) –  Toronto, ON2 November 2017
Great company to work for. Amazing employee benefits. Very flexible hours. An innovated company however system is not advanced. Some store managers are hard to work with.
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4.0
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Great staff and company provided excellent training
Stock Associate (Former Employee) –  Toronto, ON22 August 2017
This company had Great staff. Everyone was great to work with, we all helped each other, worked well as a team to provide great customer service to all customers.

The company provided excellent training to make sure you knew all products and had great knowledge of everything they sold before they scheduled you for your first shift.
Pros
Great staff and Flexible Scheduling
Cons
Managment changes made frequently
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4.0
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Great Place to Start
BRAND AMBASSADOR (Current Employee) –  Toronto, ON2 August 2017
Ecco is a great place to start a part time or full time job the company is great and the products talk for themselves it might be a little technical in terms of expectations for a shoe store. a typical day of work is normal and not too busy as well. Some company policies do not make sense at all.
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4.0
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Productive and fun workplace with great coworkers
Sales Associate (Current Employee) –  Bayview Village, ON4 May 2017
- 5-8 hour shifts depending on schedule
- typical day at work involves helping customers find the right shoe for them
- helping customers take care of their shoes by providing knowledge about shoe care
- attempt to upsell with leather care and accessories
- workplace culture is great, everyone is close with each other and helps each other out
- hardest part of the job: difficult customers
- most enjoyable part of the job: having a customer leave satisfied with their purchase
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4.0
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Good place to work
Sales Associate (Current Employee) –  Vancouver, BC30 April 2017
Learned how to sell and manage customer service. The environment of the store depends on the manager. The hardest part of a job you have to stand for entire day.
Pros
good team
Cons
boring job
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1.0
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Too much pressure for A&A
Brand Ambassador (Former Employee) –  Calgary, AB22 April 2017
Management was terrible. The pressure to sell A&A to match sales was disheartening. Employees will get lectured like a child if they do not succeed or worse.
Pros
Learning about leather
Cons
Poor Management, Stress, Pressure, Not reliable
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5.0
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Retail Service
Brand Ambassador and Full Time Key Holder (Former Employee) –  Richmond, BC5 January 2017
The culture of the organization was really wonderful and working in a place whose product is genuine, made it easier for us to build and fortify our customer base. The products spoke for themselves
Pros
Amazing products
Cons
Typical Retail experience
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3.0
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Great place to work
Store Manager (Former Employee) –  Calgary, AB21 November 2016
Great place to work
Work/life balance great
Management can be improved
Products are amazing
Employees are fun to work with
Goals achievable
No progress in the company
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4.0
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Fun place to work
Assistant Store Manager (Current Employee) –  Bayview Village, ON21 July 2016
it is a good company to learn about sales and customer service. they are easygoing and nice. all staff are really nice...
There are lots of chances to grow up step by step...
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Overall rating

3.6
Based on 267 reviews
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Ratings by category

3.5Work/Life Balance
3.2Salary/Benefits
3.2Job Security/Advancement
3.4Management
3.6Culture