They try to charm you during the interview process by telling you it's a "Family Business" but really it's to sucker you in. Head Office loves to micromanage and store employees get no freedom at all. The pay is low but you're told to "Be happy that you have a job". Head office employees from District Managers and above are lazy and no accountability for when they don't perform their duties.
Overall, don't waste your time here there are better jobs waiting for you.
Lieu de travail agréable très professionnel te très ambitieux. Une vrais expérience au niveau de la vente et au service a la clientèle. Cette expérience ma donné beaucoup de confiance au niveau de communication.
it was my first job and i learnt all the skills that help me now in working, every kind of job, i learnt tills, selling, and working with a team. I regularly use the skills that i learnt in this job for day to day life
The people I work with are absolutely amazing and really care about me and my future. Although the job itself isnt too great, the people i work with have become like family to me and make the experience worthwhile.
Very poor management. Management seems to be going downhill. Manager & DM very unfit for the position & fake. DM only hires his friends & family members. Which is very fraustating. DM & his friends/family all double faced hypocrites. Hours, promotion , decisions are given based off favouritism. The management is a joke. They will train you for a day & then you are good to go apparently. If you are not “IN”then they will shun you until you quit.
The manager I worked with was a very gracious and understanding person. Everyone in the store worked to increase sales and help customers. However because of the nature of the work, sometimes there are not many tasks to do in the store and work can become tedious.
Ecco is a great place to start a part time or full time job the company is great and the products talk for themselves it might be a little technical in terms of expectations for a shoe store. a typical day of work is normal and not too busy as well. Some company policies do not make sense at all.
- 5-8 hour shifts depending on schedule - typical day at work involves helping customers find the right shoe for them - helping customers take care of their shoes by providing knowledge about shoe care - attempt to upsell with leather care and accessories - workplace culture is great, everyone is close with each other and helps each other out - hardest part of the job: difficult customers - most enjoyable part of the job: having a customer leave satisfied with their purchase